Assistant Front Desk Manager
2 months ago
The Assistant Front Desk Manager continually strives to exceed hospitality industry standards, while ensuring complete guest and team satisfaction. This role establishes and drives a positive working environment focusing on operational goals where training, leadership, development, and recognizing overall team performance are paramount.
QUALIFICATION:
- Minimum one year front of house supervisory experience in a hotel, cruise line or hospitality industry related field preferred.
- Ability to effectively deal with internal and external guests, some of whom will require high levels of discretion, patience, tact and diplomacy.
- Knowledge of principles and processes for providing exemplary customer and personal service including needs assessment, problem resolution and achievement of quality service standards.
- Ability to communicate diplomatically with managers, shipboard and shore-side employees to resolve problems and negotiate amicable resolution to challenging issues.
- Flexibility to manage, focus, direct and encourage a positive, dynamic, diverse guest services operation by navigating through a changing work environment. Should be able to utilize and administer the progressive disciplinary action process through coaching and counseling to improve performance where possible.
- Ability to work positively and cooperatively in a diverse team environment to meet overall established timeframes for the Guest Services division operation.
- Should harbor a flexible outlook towards placement throughout the fleet, considering changing fleet-wide operational business needs.
- Working knowledge of computers, internet access, and the ability to navigate within a variety of software packages such as Microsoft Office.
- Demonstrates a working knowledge to operate all office equipment.
- Completion of high school, basic or vocational education equivalency preferred.
- Working knowledge of US cash handling procedures and foreign exchange required.
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Independent Travel Agent
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Independent Travel Agent
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Housekeeping Manager
4 months ago
England,, UK, United Kingdom Royal Caribbean Group Full timePOSITION SUMMARY:1. Housekeeping Manager owns the guests experience related to cleanliness and visual impressions onboard, offering a seamless execution of premium service that is both exceptional and memorable.2. Housekeeping Manager must possess outstanding hospitality, communication, and organizational skills in addition to effective decision-making...
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Assistant Housekeeping Manager
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England,, UK, United Kingdom Royal Caribbean Group Full timeESSENTIAL DUTIES AND RESPONSIBILITIES:Works in conjunction with the Housekeeping Director to coordinate, schedule, and supervise the day-to-day activities of the stateroom, public areas, open decks housekeeping function.Celebrity Cruises expects each shipboard employee to consistently demonstrate the principles of the Ways Program's Credo to all team...
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Laundry Manager
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Energy Trader
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Trade Support Analyst
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Assistant Legal Business Manager
3 weeks ago
England, London, London, UK, United Kingdom Sellick Partnership Limited - Public Sector Part timeAssistant Legal Business ManagerLondon Local AuthorityLocumHybrid Sellick Partnership are delighted to be assisting a Council in South London in the recruitment of an Assistant Legal Business Manager. This is an excellent opportunity for someone looking to take on a locum role in local government, working with an efficient and highly capable legal business...
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Programme Advisory
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Assistant Legal Business Manager
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England, London, London, UK, United Kingdom Sellick Partnership Limited - Public Sector Part timeSellick Partnership are delighted to be assisting a Council in South London in the recruitment of an Assistant Legal Business Manager. This is an excellent opportunity for someone looking to take on a locum role in local government, working with an efficient and highly capable legal business support team. Duties will include:Managing a team of 4 business...