Head of PFI Expiry and Technical Services

2 weeks ago

London, UK, United Kingdom Pinnacle Group Limited Full time

Pinnacle Group are looking for an experienced Head of PFI Expiry and Technical Services to work part of a cohesive team with the Total Facilities Management business whist working closely with the Commercial, Procurement and Business Support Managers in representing the Group’s commercial interests. You will be joining our Total FM team who provide integrated asset management and maintenance services across the education, leisure, corporate, health and living sectors to ensure facilities operate at their best.


The role will report directly to the Director of TFM and offers exposure to a range of large, complex contracts and the opportunity to work alongside a number of key business functions. This role will be suitable for a candidate with 3-5 years prior PFI Management experience looking to develop their expertise and career in the PFI Expiry field. Prior experience may have been in an operational, commercial or a compliance type role, although an excellent technical knowledge and background is essential.


This is a full-time role based at one of the company’s office in the South of England although you may be required to travel to other Group or client offices / sites throughout the UK occasionally, dependent upon operational needs as they arise.


Who We Are


Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.

We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.


Who We’re Looking For


We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.


Key responsibilities:

  • Leading on the PFI Expiry processes and strategic goals for the FM business, attending and leading client meetings where required.
  • Assist the Director of TFM overseeing the technical and quality departments, creating a future vision and technical strategy aligned to current and future business priorities
  • Leading and Managing TFM Technical delivery and compliance to allow a smooth PFI Expiry data review and transfer.
  • Undertake a company AE role with a view to leading upon company SSOW development and compliance.
  • Supporting contract transitions from PFI to B2B continuing services feeding into client discussions and assisting the mobilisation lead by setting up key contacts.
  • Supporting the migration of PPM and statutory compliance data into the CAFM system development with a view to streamlining PFI Expiry requirements.
  • Forensic investigation of building defects to determine root cause, examining design criteria and O&M manuals to identify defects pre-existing at handover.
  • Mitigate Pinnacle’s exposure to condition-based expiry risks. Working with the LC team to provide prompt request for lifecycle and Schedules of Omitted Items to client bodies.
  • Work with the commercial functions to drive business growth by participating in tenders, new business proposals.


Key Requirements:

  • Demonstrable experience of basic commercial fundamentals (reviewing & drafting PFI Expiry documentation, liaising with government functions such as IPA, DfE etc).
  • Firm understanding of PFI contracts and structure. Ability to interpret salient contract clauses from PFI contract documents and to apply these contractual principles in practice.
  • Managing commercial discussions around PFI Expiry including interpretation of asset condition expiry criteria and ‘Hand Back’ requirements
  • Management of Condition Survey processes in PFI contracts including the joint development of survey team briefing documents
  • Experience and understanding of FM operations to identify contract interpretation differences between key stakeholders.
  • Strong Technical background with prior involvement in the management of Statutory and Regulatory compliance across multiple contracts
  • Experience in support of the mobilisation and management of CAFM systems.
  • Educated to Degree level or equivalent in a technical or construction-based discipline (preferably with M&E engineering expertise).


Our Offer

The more diverse our workforce, the better we can adapt to and reflect the needs of our customers. We welcome applications from all backgrounds – particularly from those who represent the communities we serve including ex-armed forces personnel and their families.


As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.

We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers.


  • Maternity/paternity packages
  • Flexible Working Arrangements
  • Life Assurance
  • Enhanced Pension Scheme
  • Additional Annual Leave
  • Private Medical Insurance
  • Cycle to Work Scheme
  • Employee Assistance Programme
  • Retail Discounts
  • Childcare Assistance
  • Season Ticket Loans
  • Sick Pay Schemes
  • Personal Development Plans
  • Company Car/Car Allowance
  • Electric Vehicle Scheme

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