Electronic Trading Support

2 weeks ago


London, UK, United Kingdom Itarle Full time

What we are looking for:

  • 1-3 years in electronic trading coverage or support, including knowledge of algorithmic trading and transaction cost of Analysis (TCA)
  • A passopn for electronic trading and a willingness to developed a deep knowledge of the marketplace and out product to help support out clients.
  • Ability to enthusiasm to build relationships with clients and team members to deliver outstanding customer service.
  • Knowledge of FIX protocol
  • UNIX scripting knowledge
  • Talkative and good at communications
  • Self-motivated and take the responsibility seriously
  • Fluent in both written and English. Proficiency in one of the other EU languages is a plus.

About the role:

  • Providing real-time support for Itarle's sell-side clients, ranging from Global investment banks to specialist Brokers, including answering questions about algorithm behaviour and performance, covering both European and US hours.
  • Troubleshooting FIX and connectivity problems.
  • Evaluating and communicating the performance of algorithms to clients and identifying new prospects.
  • Communicating client feedback to the product team to help develop and improve our products.

Benefits:

  • Financial backing for postgraduate education
  • Opportunity to travel and work abroad at global Itarle offices.
  • Team nights out, company-paid dinner and taxi home.



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