Electronic Trading Support
2 weeks ago
What we are looking for:
- 1-3 years in electronic trading coverage or support, including knowledge of algorithmic trading and transaction cost of Analysis (TCA)
- A passopn for electronic trading and a willingness to developed a deep knowledge of the marketplace and out product to help support out clients.
- Ability to enthusiasm to build relationships with clients and team members to deliver outstanding customer service.
- Knowledge of FIX protocol
- UNIX scripting knowledge
- Talkative and good at communications
- Self-motivated and take the responsibility seriously
- Fluent in both written and English. Proficiency in one of the other EU languages is a plus.
About the role:
- Providing real-time support for Itarle's sell-side clients, ranging from Global investment banks to specialist Brokers, including answering questions about algorithm behaviour and performance, covering both European and US hours.
- Troubleshooting FIX and connectivity problems.
- Evaluating and communicating the performance of algorithms to clients and identifying new prospects.
- Communicating client feedback to the product team to help develop and improve our products.
Benefits:
- Financial backing for postgraduate education
- Opportunity to travel and work abroad at global Itarle offices.
- Team nights out, company-paid dinner and taxi home.
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