![Head South Hair & Beauty Studio](https://media.trabajo.org/img/noimg.jpg)
Front Desk Receptionist
4 weeks ago
Head South Hair & Beauty Studio is seeking a motivated and enthusiastic Receptionist to join our trendy salon located in the heart of Battersea at Northcote Road. The ideal candidate will possess a passion for the beauty industry, a commitment to excellent customer service, and the ability to thrive in a dynamic salon environment.
Part time and Full time positions available.
Please note for Part time positions Thursday, Friday and Saturday work is essential.
Key Responsibilities:
- Communication: Answer phone calls and respond to client messages, providing accurate information and assistance.
- Customer Engagement: Actively engage with clients, both in-person and virtually, to foster a welcoming and attentive atmosphere.
- Scheduling: Schedule and manage appointments efficiently, maximizing stylist availability and client convenience.
- Transactions: Process payments and handle transactions with accuracy and integrity.
- Customer Service: Provide exceptional customer service, applying always the Head South customer service methodology ensuring client satisfaction and retention.
- Social Media: Assist the Salon Manager in content creation and social media interactions.
- Salon Maintenance: Maintain a clean and organized work area, adhering to hygiene and safety standards.
Skills and Qualifications
- High school diploma or relevant work experience.
- Ability to maintain a positive attitude.
- Excellent communication skills.
- Confident, polite, effective, and friendly.
- Well versed in social media, (Instagram and TikTok).
- Previous experience/knowledge in the hairdressing/beauty industry desired.
- Fluent in English, other languages desired.
What we offer:
- £12.50 an hour plus incentive schemes based on performance.
- Top-rated hair services for free (T’s and C’s apply).
- Exceptional staff discount for products.
- Executive training program provided by directors - grow your career to become a Salon Manager.
- Attendance to exclusive Fashion Events.
- Exposure working with A-list clients and Multinational Brands.
- Modern and inclusive Team Member’s areas.
If you are a team player who is eager to learn and grow with our salon
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