Front Desk Receptionist

4 weeks ago


London UK, UK, United Kingdom Head South Hair & Beauty Studio Part time

Head South Hair & Beauty Studio is seeking a motivated and enthusiastic Receptionist to join our trendy salon located in the heart of Battersea at Northcote Road. The ideal candidate will possess a passion for the beauty industry, a commitment to excellent customer service, and the ability to thrive in a dynamic salon environment.


Part time and Full time positions available.

Please note for Part time positions Thursday, Friday and Saturday work is essential.


Key Responsibilities:

  • Communication: Answer phone calls and respond to client messages, providing accurate information and assistance.
  • Customer Engagement: Actively engage with clients, both in-person and virtually, to foster a welcoming and attentive atmosphere.
  • Scheduling: Schedule and manage appointments efficiently, maximizing stylist availability and client convenience.
  • Transactions: Process payments and handle transactions with accuracy and integrity.
  • Customer Service: Provide exceptional customer service, applying always the Head South customer service methodology ensuring client satisfaction and retention.
  • Social Media: Assist the Salon Manager in content creation and social media interactions.
  • Salon Maintenance: Maintain a clean and organized work area, adhering to hygiene and safety standards.


Skills and Qualifications

  • High school diploma or relevant work experience.
  • Ability to maintain a positive attitude.
  • Excellent communication skills.
  • Confident, polite, effective, and friendly.
  • Well versed in social media, (Instagram and TikTok).
  • Previous experience/knowledge in the hairdressing/beauty industry desired.
  • Fluent in English, other languages desired.


What we offer:

  • £12.50 an hour plus incentive schemes based on performance.
  • Top-rated hair services for free (T’s and C’s apply).
  • Exceptional staff discount for products.
  • Executive training program provided by directors - grow your career to become a Salon Manager.
  • Attendance to exclusive Fashion Events.
  • Exposure working with A-list clients and Multinational Brands.
  • Modern and inclusive Team Member’s areas.

If you are a team player who is eager to learn and grow with our salon



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