Current jobs related to CRM Executive - UK, UK - Diamonds Factory

  • CRM Content Executive

    2 weeks ago

    London, UK, UK, United Kingdom Harnham Full time

    Job title: CRM Content Executive Location: London ( 3 days on-site, 2 days remote ) Contract duration: 6 months ( starting January 2025 ) Pay Rate: £155 per day (Outside IR35) An online retailer is looking for an experienced CRM Content Executive to join a dynamic marketing team in a fast-paced luxury retail enviroment . This role is ideal for someone with...

  • Loyalty CRM Executive

    3 months ago

    London, UK, UK, United Kingdom Harnham Full time

    Job Title: Loyalty CRM Executive (3-Month Contract)Location: Westfield Shepherd's Bush (Hybrid - 2-3 days in the office)Contract Duration: 3 MonthsRate: Up to £150 per day (Outside IR35)About the Company:Our client, a leading retailer, are looking for a highly organised and data-driven Loyalty CRM Executive to join their team on a 3-month contract to...

  • CRM Manager

    1 month ago

    UK, UK, United Kingdom Walker & Sloan Ltd | Certified B Corp Full time

    Are you a CRM Manager passionate about delivering exceptional customer experiences and data-driven marketing solutions?Our client a dynamic and innovative digital agency, seeking a highly motivated CRM Specialist to join their talented team and play a pivotal role in delivering impactful campaigns and optimizing customer journeys.About the RoleAs a CRM...

  • Senior CRM Consultant

    4 weeks ago

    UK, UK, United Kingdom Massive Rocket | Global Braze & Snowflake Agency Full time

    Job PurposeAs a CRM Consultant at Massive Rocket, you'll play a pivotal role in planning, executing, and optimizing CRM campaigns across multiple channels, such as email, SMS, push notifications, content cards, and WhatsApp…etc. While you won't be responsible for creating or leading strategy development, you will meticulously plan and execute...

  • CRM Assistant

    2 months ago

    UK, UK, United Kingdom BEAUTY BAY Full time

    Role Overview: The CRM Assistant will help to deliver our CRM strategy by planning, supporting, and delivering our multi-channel CRM program across App, Email, and other touchpoints as relevant. You’ll be a part of a fast-paced environment, tasked with driving customer engagement and retention. Key Duties & Responsibilities:Plan and deliver effective...

  • Head of CRM

    3 months ago

    UK, UK, United Kingdom Zachary Daniels Full time

    Zachary Daniels Recruitment are partnered with a leading multi-channel retailer, on the appointment of a Head of CRM & Loyalty to be based in the North Wet (hybrid working). With a strong commitment to growth and innovation, we are looking for a talented Head of CRM & Loyalty to lead our clients customer relationship management strategy and drive the...

  • Email Marketing Executive

    5 months ago

    UK, UK, United Kingdom Harnham Full time

    EMAIL MARKETING EXECUTIVEUP TO £28,000LONDON3 DAYS IN THE OFFICE The CompanyThis estate agency group is a leading property service provider and won plenty of industry awards. They are looking for a motivated individual with a marketing/CRM background to come in and get stuck into the strategy and campaigns.THE ROLEAs an Email Marketing Executive Executive,...

  • Paid Media and CRM Campaign Manager

    2 weeks ago

    UK, UK, United Kingdom BODHI RESOURCING LTD Full time

    A 6 month contract that is mainly remote(a few times in the office a month) for a Paid Media and CRM Campaign Manager that will focus on leveraging data cleanrooms to ensure privacy-compliant, secure data collaboration between businesses and their partners. The ideal candidate will have campaign management expertise and advanced data analytics, with privacy...

  • Customer Service Executive

    3 months ago

    UK, UK, United Kingdom Membership Bespoke Full time

    Customer Service ExecutiveMembership OrganisationPermanent 37 hours per weekMilton Keynes OfficeSalary £28,000 pa Benefits: Pension, 25 days annual leave + Christmas closure, Employee assistance programme, life assuranceMy client, a membership organisation is recruiting for a 2 Customer Service Executives.Main Responsibilities of the Membership...

  • CRM Marketing Manager

    2 months ago

    UK, UK, United Kingdom Harrod UK Ltd Full time

    PurposeOwn the strategy for driving customer retention, reactivation and lifetime value. Responsible for planning and developing multi-channel CRM strategy including implementing and optimising campaign execution and segmentations across Harrod Horticultural and Harrod Sport brands. Job DescriptionManage the day-to-day running of our Email marketing strategy...

  • Sales Manager

    1 month ago

    UK, UK, United Kingdom Expert Executive Recruiters Full time

    A real-time customer engagement and analytics platform, is looking for a seasoned and well-experienced Sales Director to join our incredible team and family.The right person for the job is a senior, independent, hands-on person with experience in medium-to-long term B2B sales cycles and business development, in a fast-paced cutting edge technological SaaS...

  • Marketing Executive

    4 weeks ago

    UK, UK, United Kingdom 3Search Full time

    Marketing ExecutiveCity of London (5 days in the office)Financial Services£50,000We are working with a fast-growing Financial Services start-up dedicated to doing things differently within the industry. This is a new role which has come about as a result of the business’ continued growth and success. Reporting directly to their Head of Marketing, this is...

  • Account Executive/ Sales Executive

    2 months ago

    UK, UK, United Kingdom Careerwise Full time

    Account Executive – Public Sector experience is a must.Hybrid Working - 3 Days in London OfficeExperience in SAAS Software sales and Cyber Security products, Public sector.Job Duties and Responsibilities:• Develop and implement a strategic sales plan to achieve sales targets and increase revenue.• Identify and engage with potential enterprise customers...

  • Senior Marketing Executive

    1 month ago

    UK, UK, United Kingdom 3Search Full time

    Senior Marketing ExecutiveDeliver the multi-channel marketing strategy to drive membership growth across multiple subscription networks. You EXECUTE the marketing strategy delivering creative multi-channel marketing campaigns, within a portfolio of subscription networks and utilize the full marketing mix to exceed lead generation, conversion, and revenue...

  • Learner Engagement Executive

    4 weeks ago

    UK, UK, United Kingdom Wise Origin College Full time

    Company DescriptionWelcome to Wise Origin College, a leading Ofsted Grade 2 national Apprenticeship training provider specialising in Digital, IT & Data programs. We offer funded training provision for young people, adults, and employers of all sizes, focusing on Apprenticeships & Training. Our programs are uniquely designed to meet specific business needs...

  • Sales Executive

    1 week ago

    London, UK, UK, United Kingdom Maxwell Bond Full time

    Job title: Sales ExecutiveSalary: £35k - £45k + uncapped commissionLocation: London or Home CountiesSector: Technology / SalesStart Date: ASAPAre you a highly motivated and results-driven Sales Executive? Have you got experience selling IT Support, Managed Services, or Managed Print solutions? If so, we have a fantastic opportunity for you.We are...

  • Business Development Executive

    1 month ago

    UK, UK, United Kingdom SMEB Full time

    Field based sales executive with career prospects.The ideal candidate will have experience in all stages of the sales cycle with particular experience in the small business sector. They should be confident cold calling and selling to new clients. They should have evidence of strong sales skills and possess good negotiation skills. ResponsibilitiesSell SMEB...

  • Marketing Executive

    1 month ago

    UK, UK, United Kingdom Intellect Group Full time

    Marketing Executive – Conference & Event MarketingLocation: London (Hybrid/Remote options available)Salary: Competitive + Excellent BenefitsAre you a creative and results-driven marketing professional ready to elevate your career? Join a leading organization specializing in B2B conferences, with a focus on the Defence, Security, Energy, Utilities, and...

  • Sales Executive

    10 hours ago

    London, UK, UK, United Kingdom Get Recruited Full time

    SALES EXECUTIVELONDON - HYBRIDUPTO £28,000 + OTE £40,000 + GREAT BENEFITS THE OPPORTUNITY:Get Recruited are recruiting on behalf of a fast growing business within the retail industry who due to expansion is looking for a Sales Executive to join their fast growing business. They are looking for an ambitious and self-motivated individual. This is a great...

  • Account Executive

    3 weeks ago

    UK, UK, United Kingdom Skale Full time

    This startup build high-quality, communication application (Voip) that integrates with over 30 CRMs. The product is used by over 50,000 users daily and is expanding heavily.They have just acquired a leading new telco technology and built a brand new communication platform. It's the only communication software dedicated to recruiting/staffing businesses...

CRM Executive

2 months ago

UK, UK, United Kingdom Diamonds Factory Full time

Job Title: CRM Executive

Company: Diamonds Factory

Location: London

Reports To: Head of CRM

Employment Type: Full-Time


About Us:

Diamonds Factory is a renowned luxury jeweller, celebrated for its exquisite craftsmanship and personalized jewellery. With a strong focus on customer satisfaction and bespoke experiences, we are committed to delivering high-quality pieces that resonate with our sophisticated clientele.


Job Overview:

We are seeking a highly motivated and skilled CRM Executive to join our team and support various CRM

initiatives. This mid-level role will involve assisting in the development and execution of marketing communications across email and SMS, with a strong focus on growing customer retention and loyalty through a digital-first strategy. The CRM Executive will also play a key role in data collection and engagement, while supporting the briefing of data analysis to inform strategic decisions and targeted marketing efforts.


Key Responsibilities:


Marketing Communications:

  • Assist in planning, executing, and optimising email and SMS campaigns using Klaviyo, ensuring timely delivery of personalised content that enhances the customer experience.
  • Work with the marketing and creative teams to develop engaging, on-brand messaging and visuals that drive customer engagement.
  • Assist in managing and implementing the international strategy, ensuring that communication and promotions are relevant, timely and localised.
  • Monitor the performance of CRM campaigns, analyzing metrics such as open rates, click-through rates, and conversion rates, and make recommendations for improvement.
  • Ensure all communications comply with GDPR and other relevant data protection regulations.


Customer Retention & Loyalty:

  • Support the development of strategies to increase customer retention and brand loyalty, primarily through digital marketing channels.
  • Implement initiatives aimed at nurturing long-term customer relationships and increasing repeat purchases.
  • Collaborate with the marketing team to design loyalty communications, promotions, and other tactics that encourage ongoing customer engagement.
  • Work closely with the Head of CRM & Ecommerce team to implement and manage the referrals scheme, monitoring and improving on targeting, touch points and communication.
  • Use customer segmentation to create targeted, personalised marketing campaigns.


Customer Engagement & Data Collection:

  • Assist in creating innovative ways to engage customers and gather valuable data through digital touchpoints.
  • Ensure the accurate collection, storage, and use of customer data, contributing to a seamless customer experience across all channels.
  • Identify opportunities to improve data collection methods to enhance personalisation efforts.


Data Analysis & Strategic Input:

  • Brief the data analysis team to ensure clear understanding of business objectives and CRM goals.
  • Collaborate with data analysts to extract key insights from customer data that will inform strategic business decisions.
  • Provide actionable insights based on CRM performance and customer behavior to guide future marketing efforts and product targeting.
  • Monitor trends and customer behavior to identify new opportunities for engagement and retention.


CRM System Support:

  • Assist in maintaining and updating customer data within Zoho, ensuring accuracy and completeness.
  • Support the alignment of in-store data with our central CRM system to create a unified customer view.
  • Support store staff on CRM processes and best practices.


Requirements:

  • Bachelor’s degree in Marketing, Business, or a related field.
  • 3-5 years of experience in a CRM, digital marketing, or customer retention role, ideally within the luxury retail sector.
  • Proficiency in using CRM and email marketing platforms, especially Klaviyo.
  • Strong understanding of customer lifecycle management and retention strategies.
  • Data-driven mindset with the ability to interpret analytics and make data-informed decisions.
  • Excellent communication and interpersonal skills, with the ability to work cross-functionally with marketing, creative, and data teams.
  • Strong organizational and project management skills, with the ability to manage multiple campaigns simultaneously.
  • Creative problem-solver with a passion for customer engagement and loyalty.