CRM Assistant

2 months ago


UK, UK, United Kingdom BEAUTY BAY Full time

Role Overview:

The CRM Assistant will help to deliver our CRM strategy by planning, supporting, and delivering our multi-channel CRM program across App, Email, and other touchpoints as relevant. You’ll be a part of a fast-paced environment, tasked with driving customer engagement and retention.


Key Duties & Responsibilities:

  • Plan and deliver effective communications for customer retention, revenue and engagement:-
  • Install, evaluate and improve CRM Comms:-
  • Lifecycle automated programs, BAU newsletters, dynamic email content, app push notifications, in-app messaging, and other touchpoint impacts.
  • Leverage data to deliver a personalised and targeted journey for the Beauty Bay customer, and ensure a fluid journey exists to on site content.
  • Ensure effective end-to-end delivery of CRM Comms including planning, briefing, copywriting, set up, proofing, translation, implementation, and campaign / weekly reporting.
  • Execute and help to develop customer segmentation, with communications that are appropriately targeted for best impact with territory and translation consideration.
  • Drive success via the CRM testing programme, ensuring good visibility of overall results and testing mechanics to improve KPIs.
  • Understand and deliver to business objectives, adding a proactive impact to wider business KPIs, including customer satisfaction and product initiatives across territories.
  • Engage with relevant third parties like Emarsys for ongoing development, account management, best practice and technical developments.
  • Work closely with the commercial, brand and trading teams to plan CRM contact and content strategy to maximise revenue opportunities, and with Data partners to leverage customer insight.
  • Act as an impactful CRM representative as required in projects and inspire CRM success.


Skills/Experience/Knowledge Needed:

  • Accuracy in content and data, and strong organisational and teamwork skills.
  • Aptitude in understanding and delivering excellent customer outcomes at every touchpoint.
  • Experience / Interest in email and app technology – Emarsys experience preferred.
  • Commercially minded with a creative awareness.
  • Flexible and adaptable - experience of working in fast-paced retail is ideal.
  • 12 months experience within a CRM role is essential.

  • Loyalty CRM Executive

    3 months ago


    London, UK, UK, United Kingdom Harnham Full time

    Job Title: Loyalty CRM Executive (3-Month Contract)Location: Westfield Shepherd's Bush (Hybrid - 2-3 days in the office)Contract Duration: 3 MonthsRate: Up to £150 per day (Outside IR35)About the Company:Our client, a leading retailer, are looking for a highly organised and data-driven Loyalty CRM Executive to join their team on a 3-month contract to...

  • CRM Coordinator

    2 months ago


    Lytham St Anne's, UK, UK, United Kingdom Zachary Daniels Full time

    CRM Coordinator | Luxury Retailer | Lytham St Annes, Lancashire | Hybrid Working Salary up to £28k + Great Benefits!Are you ready to take on a dynamic role with a beloved luxury retailer? We're looking for a new CRM Coordinator to join this award-winning team. This company is consistently ranked in the Times 100 best places to work, with a reputation...


  • UK, UK, United Kingdom eTeam Full time

    Job Title: Research Engagement Services/Customer Service AssistantJob Location: Egham, Surrey, UKJob Type: Full-time contract, 05 MonthsSummary:• The primary responsibility of the role is to support Client's Research Engagement Services team with the timely processing of internal and external email volume. • Additional responsibilities include...

  • Marketing Assistant

    4 weeks ago


    UK, UK, United Kingdom Helix Associates Full time

    About Helix Associates:Helix Associates specializes in sales and marketing solutions designed to drive business growth, build strong client relationships, and enhance market presence. Our mission is to deliver tailored strategies and hands-on support to help our clients excel.Marketing Assistant Overview:As a Marketing Assistant at Helix Associates, you’ll...

  • Legal Assistant

    2 weeks ago


    UK, UK, United Kingdom Shakespeare Martineau Full time

    To provide support to fee earners within the energy part of the commercial services team. The Legal Assistant will work closely with Andrew Whitehead as head of team and fee earners and other Legal Assistants in the Commercial Services team in the day to day running of matters effectively and efficiently, improving client service and compliance where...


  • UK, UK, United Kingdom Mercantile Barristers Full time

    Mercantile Barristers is a Barristers’ Chambers, based in the heart of Legal London, at Gray’s Inn.Our members have established practices in traditional and commercial chancery work. Members particularly specialise in commercial litigation, company, construction, property, estates and sports law. Chambers provides full circle legal services on both...


  • London, UK, UK, United Kingdom ISE Partners Full time

    Are you a proactive and adaptable Executive Assistant looking to work at the heart of a global investment bank?If you thrive in fast-paced environments and enjoy being at the centre of a dynamic team, this is a rare and exciting opportunity to support the European Head of the Healthcare Investment Team at a leading global investment bank in the heart of...

  • Executive Assistant

    2 months ago


    UK, UK, United Kingdom Paydock Full time

    Paydock is a dynamic fintech scaleup, dedicated to delivering industry leading orchestration solutions to financial institutions, major household brand retailers and non-profit organisations worldwide. Our teams are located internationally, with a global presence spanning 11 countries. We embody a culture of collaboration, innovation and high-performance,...

  • Operations Assistant

    1 month ago


    UK, UK, United Kingdom DiverseJobsMatter Full time

    We’re looking for four ambitious Awards Assistants to join our Awards and New Blood team on a temporary basis. It’ll be your job to help with customers’ enquiries and assist in collecting the credits for the winning pieces, making sure they are of the right and highest standard for publishing.Key ResponsibilitiesCustomer EnquiriesDeal confidently and...


  • UK, UK, United Kingdom Alchemy Global Talent Solutions Full time

    Apprenticeship Overview:Alchemy is offering an exciting opportunity for an enthusiastic individual to join our team as a Recruitment Administrator Apprentice. This full-time, office-based apprenticeship is designed to provide hands-on experience in recruitment administration while completing a Level 2 Recruitment Resourcer apprenticeship. The successful...


  • UK, UK, United Kingdom Clear Capital Markets Full time

    Company DescriptionClear Capital Markets Limited is an advisory stockbroker firm specialising in UK Stocks and IPOs. Our services include Execution Only, Advisory, and Discretionary services to our individual and corporate clients, delivered by our highly experienced team of industry professionals Clear Capital Markets Limited fosters long-term client...


  • UK, UK, United Kingdom Membership Bespoke Full time

    Customer Service ExecutiveMembership OrganisationPermanent 37 hours per weekMilton Keynes OfficeSalary £28,000 pa Benefits: Pension, 25 days annual leave + Christmas closure, Employee assistance programme, life assuranceMy client, a membership organisation is recruiting for a 2 Customer Service Executives.Main Responsibilities of the Membership...


  • UK, UK, United Kingdom Thyme Full time

    Location: Fully remote, UK-basedSalary: £40,000 per annum (not a commission based position).Reporting to: Head of Marketing & PartnershipsAbout the RoleThis organisation is a mission-driven enterprise focused on supporting families and communities working directly with the public sector.Role OverviewThe Business Development Representative (BDR) will play a...


  • UK, UK, United Kingdom IMSM Full time

    Unlock Your Potential with IMSM: Join the Leaders in ISO Excellence!Are you ready to be a vital force in a company that defines excellence globally? At IMSM (International Management Systems Marketing). We stand at the forefront as ISO specialists, delivering world class consultancy services and standards to organizations around the world. Now, we're...

  • Administrator

    1 week ago


    UK, UK, United Kingdom Trinity Resource Solutions Part time

    My client are based in Wimbledon and are currently recruiting for a Part Time Marketing Campaign Executive, specifically an Administrator. Key responsibilities:Create, manage, and execute the monthly campaign schedule timely and accurately.Run morning and end of day reports by agreed timelines.Monitor real time campaigns daily, raising any issues and...

  • Relationship Manager

    2 months ago


    UK, UK, United Kingdom Inspiring Interns & Graduates Full time

    About the Company:This great company is a privately-owned mortgage broker with offices in London, Monaco & Dubai. They arrange finance for high net worth individuals and companies on a global scale - all of whom buy and sell properties in the UK and Europe.They are a young and growing company with an excellent name in the market and an enviable list of...

  • Sales Manager

    1 month ago


    UK, UK, United Kingdom Expert Executive Recruiters Full time

    A real-time customer engagement and analytics platform, is looking for a seasoned and well-experienced Sales Director to join our incredible team and family.The right person for the job is a senior, independent, hands-on person with experience in medium-to-long term B2B sales cycles and business development, in a fast-paced cutting edge technological SaaS...

  • IFA Administrator

    2 weeks ago


    UK, UK, United Kingdom mbf Full time

    Are you an experienced IFA Administrator looking to play a pivotal role in a growing financial services business?We are recruiting for a highly successful and expanding financial services company, known for its expertise and reputation across multiple sectors. As part of its continued growth, the business is looking to enhance its financial planning division...


  • UK, UK, United Kingdom JJ SEARCH LIMITED Full time

    The Client Our client is a growing Asset Management firm based in London and has a proven record of Investment capabilities covering a broad range of Investment Products.The Role THIS ROLE IS A 6 MONTH FTC with high potential to go Permanent.The successful Business Development Administrator is to confidently provide support and conduct administrative...


  • UK, UK, United Kingdom Spotlight Recruitment Full time

    Social Media Assistant - Health & Wellness - Up to £26.5k + benefits (remote)Our client is an exciting health and wellness brand, specialising in nutrition, is on a journey of growth with a huge community across social media. As a rapidly expanding brand with ambitious goals our client is searching for a remote Graduate Social Media/Marketing Assistant with...