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Technical Support Specialist

3 months ago

Cardiff nan, UK, United Kingdom EE Full time
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**Where: Cardiff**

**Full time: Permanent**

**Salary: £23,504 rising to £24,064 at 9 months in role, plus incentives**

**Hourly Rate: £12.05**

Are you someone who likes solving problems? Maybe you like gaming or tinkering
with technology? If so, you have transferrable skills to success in a Customer
Service Technical role with EE

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Why not use your skills to make a difference and join our Home Technical Team
in Cardiff. You’ll be talking over the phone to customers with all sorts of
broadband tech-related queries. You could be helping someone with a simple
router question or something that needs a bit more work and ownership, you’ll
be there for the customer supporting them all the way.

You don’t need specific experience to join us. Provided you’re naturally
helpful, calm and can build relationships – we can train you on the rest.

We understand that life never stands still, and like most roles within EE,
this opportunity is designed with flexibility in mind. We’re here to support
you in being successful, meaning we’ll do everything we can to make sure you
don’t miss that appointment, or can look after your family in an emergency.
Just a few ways we’re doing this include giving you the opportunity to
schedule your own breaks and banking time, and the option of occasional home
working

##

**What’s in it for you?**

* A great starting salary of £23,504.00 rising to £24,064.00 after 9 months of being here
* Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.
* Support in carving your own career path. We are passionate about developing our people and we’ll support you to achieve the career you want.
* Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts.
* Volunteering days, so you can give back to your local community.
* Optional Private Healthcare and Dental, to protect you and your family.

##

On top of all that, we’ve got a great team culture, meaningful support and
tailored training to help you build a lasting career. What are you waiting
for?