Medical Affairs Clinical Associate

2 weeks ago

London, UK, United Kingdom SRG Full time

Job Title: Medical Affairs Clinical Associate (Graduate)

Job Type: 12 Months Fixed Term Contract

Employment Start Date: ASAP

Hours of work: Mon – Fri (35 hours a week)

Onsite requirement: This will be a hybrid role, with minimum 12 days per month on site

Industry: Pharmaceuticals

Location: West London, England

Salary: £30,000 per annum holidays, sick pay, pension


An excellent opportunity for a talented graduate to start a career in medical affairs with a global healthcare leader, Novartis has one of the most exciting product pipelines in the industry today. Our mission is to improve patients' lives by providing customers with innovative science and differentiated healthcare solutions delivered by diverse and engaged talent with integrity, passion and focus on performance. At Novartis, creativity and diversity are encouraged, impact is recognised, success is celebrated, and people feel valued and listened to.


Job Purpose

This role will be working within the Medical Affairs team.

The main focus will be working on Managed Access Programs (compassionate use, early access to medicines scheme and post study drug supply) across therapy areas to ensure appropriate access to medicines to support patients without other treatment option. The role is responsible for coordinating the review of unsolicited requests, in collaboration with relevant therapy area medical team, and ensuring the relevant documentation is in place prior to the provision of drug supply once suitably trained.

It is anticipated the role will also work in other areas of medical affairs and flexibility will be required.


Role Responsibilities:

  • Day to day management of Managed Access Programs (MAPs) inbox for compassionate use program (CUP), early access to medicines scheme (EAMS) and post study drug supply (PSDS) requests
  • Escalate issues, emergencies / drug supply challenges to MAP lead/manager in a timely fashion
  • Coordinate review and approval of MAPs in line with global standards
  • Complete GEMS system for managed access and provide input into GEMS system shaping and supporting the Global MAP team with system updates
  • Collaborate with medical team to address external queries and send out formal MAP communications to doctors and pharmacists as applicable
  • Support MAP lead/manager and medical team in the provision of accurate MAP reports and metrics, maintain drug supply and patient trackers, and input to process improvement
  • Ensures MAP contracts are drafted, fully executed and tracked prior to provision of drug supply
  • Work with MAP Lead/manager and UK Trial Operations to enable the transition of UK clinical trial patients to post-study drug supply
  • Supports MAP lead/manager and operations team in set-up and delivery of Early Access to Medicines Scheme
  • Support MAP lead/manager to manage drug supply inventory and management of accurate forecasting in collaboration with MAP, liaise with relevant teams to ensure drug supply is imported into the UK in a timely manner and liaise with external vendor to ensure local labelling, packaging and distribution of supply needs
  • In collaboration with MAP Lead/manager, ensure transition of patients from IMP supply to commercial supply and/or NHS commissioned supply, as applicable


Dependent on experience, interests and business need may take on additional or alternative accountabilities within other medical affairs teams


The successful candidate will benefit from:

  • Team oriented atmosphere
  • Cutting edge science
  • Working with diverse people and teams
  • Development opportunities
  • Making a difference to patient's lives


We are looking for an individual who can meet the following criteria:

  • Educated to degree level in Life Sciences, Medicine, or Pharmacy (completed pre-registration pharmacy exams)
  • Experience within UK healthcare and /or pharmaceuticals environment is an advantage, but not necessary.
  • Clear motivation and ambition to gain experience in a medical affair environment.
  • Ability to evidence skills which are transferrable to the business environment (e.g., good time management, teamwork) experience of successfully working with teams through work, academic and/or extracurricular activities.
  • Able to work independently and as part of a team
  • Able to prioritise and manage multiple requests
  • Attention to detail
  • Communicates well with healthcare professionals


You will be able to demonstrate.

  • Proactivity – ability to work independently and proactively under own initiative, taking responsibility and driving projects and activities to a successful conclusion.
  • Analytical thinking – can understand and use complex data and can communicate complex data to a wide range of professional and lay audiences, adapting their wording and style to suit.
  • Prioritisation - manages multiple priorities well, demonstrating good attention to detail under tight deadlines and the ability to prioritise effectively.
  • Collaboration & teamwork - can develop effective relationships with team and customers, gaining trust and credibility quickly. Has the confidence to work with all levels and types of people, as an effective member of a cross-functional team.
  • Customer focused mindset - delivering high quality projects and activities to internal and external groups with awareness and responsiveness to their needs.
  • Fluency in English - verbal and written – is required.
  • You will be IT savvy and highly proficient with Microsoft office (Outlook, Excel, PPT skills and Word at Advanced Level)


Additional Information

Please ensure that you are willing and able to live within commutable distance of the company site before applying. This placement is based in White City in London, and we would like you to be in the office a minimum of 12 days per month, to aid your development in working with and learning from your team. You will need to be eligible to work in the UK.

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