Patient Administration Lead

2 weeks ago


Orpington, London, United Kingdom Circle Health Group Full time

The Chelsfield Park Hospital in Kent is part of Circle Health Group, Britains leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.

Circle Health Group is proud to be recognised as one of the UK’s top 5 best big companies to work for as well as top 5 to work for in the health and social care sector.

We have an opportunity for a Patient Administration Lead to join their team of staff in the Administration department.

This is a Full time role for 37.5 hours a week. The role holder will be required to cover a flexible shift pattern.

Applicants should meet the following criteria:

• Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence

• Proficient in the use of a PC, including the use of software and systems

• Knowledge and experience of process management

• Financial awareness, including business planning and budgeting

• Excellent standard of written and spoken English

• Knowledge ofMSoffice applications (Excel, Word, PowerPoint)

Duties of this role include:

• To support the Patient Administration Manager / Operations Manager to manage the hospital administration services in accordance with the standards required to achieve the Hospital’s objectives.

• To contribute to the strategic, operational and business development of the hospital.

• To be responsible for training, implementation and compliance to process monitoring for the end to end processes of all patients.

• Engaging with CHG subject matter experts such as Clinical Coding Team, Business Relationship Managers and Billing teams to gain greater understanding of the potential growth points for the hospital.

• Day to day leadership of administration staff ensuring the provision of high quality and efficient services at all times

Salary & Benefits

Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including:

• 25 days holiday peryear+ bank holidays, increasing to 30 days with service

• Private Pension Scheme

• Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions

• Friends & Family Hospital Discounts

• Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay

• Non-contributory life insurance

• Staff engagement hub with access to discounts and extensive rewards and voluntary benefits

• Access to resources, tools and services to support your wellbeing

• Employee recognition programmes

• Industry leading training and development opportunities


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