Food & Beverage Assistant Manager

4 weeks ago

Westerham TN, Biggin Hill, United Kingdom National Trust Full time
SummaryAre you looking to develop your career in Food & Beverage? The National Trust is renowned for its food and hospitality. We run 185 cafes all over England, Wales and Northern Ireland, and we'd love you to join us.We have an opening for a Food and Beverage Assistant Manager to join us at Chartwell.
Because we're in a rural area, please think about how youd be able to get here for work, before applying for the job.Benefits:We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read our package, below, to see what benefits we offer you.Hours:37.5 hours per week, 5 days out of 7 including some weekends and Bank Holidays. We're a daytime operation, so there'll be no evenings or split-shifts. Hours typically between 9.00am - 5.00pm.Salary:£28,000 per annumDuration:PermanentInterview date:From 22nd August 2024Potential start date:ASAPWhat it's like to work here

Reporting to the Senior Food & Beverage Manager, you'll be based at Chartwell, Maplteton Road, Westerham, TN16 1PS.

To find out more about what its like to work in a food and beverage team for the National Trust,clickhere towatch our video.

What you'll be doing

As Food and Beverage Assistant Manager, youll be working closely with the Food and Beverage Manager. Youll be helping to look after the entire operation, keeping consistently high standards in the team, in the outlets, and in the food and drink we prepare and serve. Youll always have an eye on ways to improve service and standards for our visitors.

Youll support the team to help build a great place to work. This could include helping with recruiting and training new people or developing the team. Youll make sure that the team follow all relevant legislation and National Trust policies.

Youll be setting and achieving financial targets to increase income and profits. This could be by driving sales through controlling resources and achieving the best possible customer service.

Well give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish.

Please also read the full role profile, attached to this advert.

Who we're looking for

Wed love to hear from you if youre:

Used to achieving outstanding customer service in a similar environment.

Agood leader of people, skilled in setting personal objectives and giving feedback.

Experienced with budgets to increase income and control costs (including managing stock and waste).

Apeople person, with a friendly attitude and great communication skills.

Aware of health and safety compliance.

The package

The National Trust has the motto For everyone, for ever at its heart. Were working hard to create an inclusive culture, where everyone feels they belong. Its important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say were for everyone, we want everyone to be welcome in our teams too.

Substantial pension scheme of up to 10% basic salary

Free entry to National Trust places for you, a guest and your children (under 18)

Rental deposit loan scheme

Season ticket loan

EV car lease scheme

Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

Flexible working whenever possible

Employee assistance programme

Free parking at most Trust places


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