Sales Support Executive

3 weeks ago


London, UK, United Kingdom Travel Trade Recruitment Full time

Objective


To provide revenue reporting, analysis & sales support services for the airline client represented by the Company.


Key Responsibilities:


  • Daily & monthly airline sales reports and reconciliation
  • Providing assistance & analysis on all reports for the country manager, sales manager and sales team
  • Providing excellent customer service both on the telephone and face-to-face
  • Supporting the airline country manager and sales team as required
  • Liaising with Airlines’ local management and head office
  • Preparation of fare filing sheets as requested by the airline’s CM
  • Preparation of fare benchmarking for fare filing
  • Assistance in data preparation for sales presentations, business plans and promotions
  • Preparation of route analysis data


Core Skills & Experience:


Experience:


  • Minimum two years’ experience in an airline sales support / data analysis role
  • Good knowledge of MS Word, Excel, PowerPoint, Sabre, DDS and eSmash
  • Ability to work under pressure
  • Excellent telephone manner
  • Ability to work as part of a team


Personal qualities:


  • Must be customer focused, well presented and well spoken
  • Good telephone manner
  • Good time management and organisational skills
  • Must be professional whilst under pressure
  • Excellent attention to detail
  • Flexibility


Education:


  • High school certificate and Travel Institution diploma
  • Good standard of written and spoken English
  • Excellent standard of numeric skills


Remuneration:


£33,000 p.a. gross


This is a full time London office based position - 37.5 hours per week


Benefits:


  • 21 days of holiday plus 8 bank holidays annually; additional days after 2 years, increasing by one day per year, capped at 25 days.
  • Life assurance
  • Pension (after 3 months)
  • Dental and medical insurance,
  • Regular socials
  • Birthday gifts
  • EAP
  • Retail discounts


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