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Group Sales Executive
2 months ago
4-star superior hotel located in the West of Edinburgh is looking for aGroup Sales Executive.
Ideal candidate:
Has at least 1-year experience in hotel group sales
Has solid working experience with Opera
Has outstanding communication skills in English
Speaking additional European languages (French, German, Italian) are a significant advantage
Has negotiation skills
Is commercially astute
Benefits to work for us:
Salary £12.50 / h
£400 welcome bonus
Free parking on site
Meal on duty
Free hotel stays, pension and employee discounts in 5000 hotels worldwide
What we expect:
A strong understanding of the group sales process and hotel operations.
Excellent organisational, communication, and interpersonal skills.
A genuine passion for exceeding expectations and achieving results.
A team player with a go-getter attitude.
Prior experience with booking and managing travel agencies is highly desirable.
While this is an office-based job on site from Monday to Friday, due to the nature of hotel, you may require to work outside normal office hours
Excellent emotional intelligence
Being organised and reliable
Excellent in customer service
Ability to work on you own, enjoying fast moving, busy environment
Do as you say
Very good attention to details and dealing with cash
What youll do
Manage incoming group enquiries for our hotel, ensuring excellent customer service and exceeding expectations.
Develop and execute strategic sales plans to optimise revenue for our hotel.
Oversee the entire group booking process, from initial contact through to contract finalisation and execution.
Maintain meticulous records, including contracts, invoices, rooming lists, and other essential documentation.
Foster strong relationships with clients and internal stakeholders, demonstrating exceptional communication and collaboration skills.
Leverage your knowledge of the group sales process and Novotel brand identity to secure the best possible deals for each property.
Ensure accurate and timely information is communicated to our internal departments, adhering to company standards.
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