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Senior CRM Executive
2 months ago
An award-winning global legal firm that supports inclusion and diversity and has a people-centric focus is looking for a Senior CRM Executive to join their Digital team.
Working in a fail-fast environment you’ll be responsible for 2 main aspects of the role. First, you’ll focus on all things BAU which will include training and upskilling other departments in all things CRM as well as data management and analysis.
The second part of the role will focus on various CRM projects which may include configuration changes, improving user engagement, or changing data sets.
Reporting to the CRM Manager, this role can be based in a hybrid manner in their Glasgow office.
You will be tasked with:
- Day-to-day data management
- Be the first point of contact for all things CRM-related with regard to processes and platform changes
- Working with the digital marketing team and other business teams to ensure everyone is contributing to data quality and efficient processes
- Contribute to the longer-term CRM strategy
To be considered for the role, you will have:
- Experience working with CRM systems ideally InterAction but not essential
- Understanding technical aspects of CRM, and integrating CRM data with other data sources
- Project management experience of simple projects
- The ability to contribute to process improvements and suggest new ideas
- Understanding the basics of GDPR and PECR from a marketing data and consent perspective
At Iconic Resourcing, we understand that not all candidates will meet every desired qualification or skill listed for the job positions posted on behalf of our clients. However, if you believe you can add value to the role despite having a slightly different experience from what we've identified, we would be thrilled to learn more about you.
Iconic Resourcing is committed to partnering with clients who share our values of inclusivity and diversity. We work with many businesses that recognise the importance of creating a welcoming and respectful workplace for all employees. As an equal opportunities employer, we treat all applications fairly and equally. We act as both an employment business and an employment agency and are happy to accommodate any reasonable adjustments required. To view all of our Iconic Jobs across Scotland, please visit our website.
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