Customer Experience Manager

We are looking for a Global Customer Experience. Mission:"To develop and drive the programs of the company for best in class customer experience internationally, with a specific focus on large enterprise customers".Responsibilities: Develop, own, and drive the Customer Experience program with the goal to improve NPS, and drive customer retention and...

Customer Experience Transformation Manager (Banking Client) We are seeking a dedicated Customer Experience Transformation Manager to join our team at a prestigious global bank based in London. This is a unique rolling contract opportunity where you will play a pivotal role in shaping and enhancing our customer experience strategies worldwide.Key...

Customer Relations Manager - London - £45,000 plus bonus and excellent benefits My client is a global leader in the property / real estate market, they are seeking a Customer Relations Manager to join the team in ensuring the customer is receiving exceptional service from point of reservation through to completion. They are seeking an passionate customer...

Customer Relations Manager - London - £50,000 plus travel allowance and bonus and excellent benefits My client is a global leader in the property / real estate market, they are seeking a Customer Relations Manager to join the team in ensuring the customer is receiving exceptional service from point of exchange throughout the 2 year warranty period. They...

Job Description You're ambitious for more leadership responsibility. Maybe one day, you'd like to run your own store or take on a bigger role in the future. First, you want to focus on your people development skills - crafting a team that delivers what you need, when you need it.This is a well - balanced management role with clear accountability -...

Have you created amazing customer journeys across digital channels? Would you like to work with a rapidly growing Fintech with fantastic development opportunities? Do you want to work with an extremely talented, high performing team in a new function? Would you like to work with a truly people centric organisation? The Customer Experience Manager (Digital...

offers opportunities, support and rewards that will take you further. We are currently seeking an experienced individual to join this team in the role of Customer Experience Transformation Manager. Role Responsibilities: We are currently seeking an experienced Customer Experience (CX) professional to join this team to help transform our Voice of Customer...

Covering North West LondonThis Role. Our mission is to change the lives of adult smokers and educate them about a better alternative to continued smoking – IQOS, a new reduced risk heated tobacco product.We have a team of 100+ Field Sales Executives nationwide, raising awareness of reduced risk products and selling the product to adult smokers within a...

Digital Customer Experience Manager – £70K– Hybrid (London) – Consumer Industry I have partnered with a world-leading Consumer business that has a strong global reach in over 10 markets. This is a brand-new role to the business where you will play a crucial part in transforming the customer experience for all consumers and businesses across the...

Digital Customer Experience Manager – £70K– Hybrid (London) – Consumer Industry I have partnered with a world-leading Consumer business that has a strong global reach in over 10 markets. This is a brand-new role to the business where you will play a crucial part in transforming the customer experience for all consumers and businesses across the...

The Nue Co. is looking for a detail-oriented, self-motivated Customer Experience Associate to join our London office, reporting into the Logistics Manager. Role DescriptionThis is a full-time, hybrid role, for a Customer Experience Associate. This role will be 3-4 days based in office. As a Customer Experience Associate, you will be responsible for providing...

The Nue Co. is looking for a detail-oriented, self-motivated Customer Experience Associate to join our London office, reporting into the Logistics Manager. Role DescriptionThis is a full-time, hybrid role, for a Customer Experience Associate. This role will be 3-4 days based in office. As a Customer Experience Associate, you will be responsible for providing...

The Nue Co. is looking for a detail-oriented, self-motivated Customer Experience Associate to join our London office, reporting into the Logistics Manager. Role DescriptionThis is a full-time, hybrid role, for a Customer Experience Associate. This role will be 3-4 days based in office. As a Customer Experience Associate, you will be responsible for providing...

A leading provider of innovative solutions and exceptional service in the Medical Device industry is looking for a passionate and experienced leader to build and lead their next-generation services team. You will play a pivotal role in shaping customer experience strategy, driving excellence in service delivery and championing the needs of their...

To drive and deliver exceptional customer experience across all elements of the customer journey; coordinating with stakeholders to articulate the value of a such an approach. In providing this service, you will deal with internal and external customer enquiries, order processing and be pro-active in resolving service problems.This role will work in a team...

We are the Brand Machine Group. For over 40 years some of the biggest names in sport & fashion have trusted us to design, develop, manufacture and sell their clothing & accessories around the world. We are a global licensing specialist managing a seamless and collaborative process of designing, developing, selling and delivering quality products - all whilst...

Sastra Group is working with a Series A Software Development vendor who is changing the Martech (Marketing Technology) space.A crucial role for them is the Head of Customer Experience. They will be responsible for driving customer satisfaction, retention, and growth by leading our customer success strategy and team. This role requires a strategic thinker...

Sastra Group is working with a Series A Software Development vendor who is changing the Martech (Marketing Technology) space.A crucial role for them is the Head of Customer Experience. They will be responsible for driving customer satisfaction, retention, and growth by leading our customer success strategy and team. This role requires a strategic thinker...

The Company:Scale-up HR-Technology platform, working with some of the most recognised organisations on the planet!VC backed and offering a super relevant market solution.The Opportunity:Due to growth, this HR-Tech is looking to add a skilled and commercially-minded Customer Success Manager to the team.Whilst the business is still in start-up/ scale-up mode,...

Senior Product Manager - Customer Experience (CX)What's the opportunity? Are you ready to be at the forefront of revolutionising the Customer Service category? The landscape is evolving rapidly, driven by advancements in Messaging, Automation, and AI. Our client, a leading player in this transformation, is seeking a Senior Product Manager to join their...