Delivery Lead

3 days ago

London, UK, United Kingdom WPR Full time

We are currently partnering with a large internationally respected insurer to recruit for at least two Delivery Lead/Project Manager positions within their central Transformation team. The role will be responsible for;


  • Delivery of change initiatives or workstreams of larger complex change initiatives, employing the appropriate identified delivery methodology (e.g. waterfall or agile).
  • Working with business leads, business stakeholders and where appropriate Principal Delivery Leads, to define, plan, and deliver the defined outcomes in line with business & performance unit strategies.
  • Task leadership of business & change resources to deliver defined outcomes. The holder will be responsible for taking on the assigned leading role in line with the methodology applied (e.g. Project Manager or Scrum Master).
  • With the customer experience at the heart of decisions, this role is responsible for delivering the defined business benefits and outcomes and closely managing the cost of delivery.


The accountabilities and responsibilities include;


  • Leadership of the planning, shaping and management of change initiatives or workstreams in line with the identified delivery methodology to deliver defined business benefits & outcomes.
  • Including creating and managing optimised project plans, budgets, critical success factors and key milestones for all workstreams.
  • Lead the appropriate project and workstream teams in a matrix approach, (where appropriate in conjunction with Principal Delivery Leads) negotiating and influencing with resource managers to ensure they are optimised to achieve the agreed outcomes, for example.
  • Heads of Change & Transformation delivery on the Identification and management of the necessary change resource, and
  • Business leads on the Identification and management of the necessary business resources & SMEs, and
  • IT managers to ensure IT resources are planned for and used effectively.
  • Ensure high quality and challenging relationships with Executive Sponsors and Business Leads (and other senior leaders across the business) to achieve effective and efficient delivery of the defined business outcomes. Adapting your style to match the demands of situations.
  • Encourage effective working relationships with colleagues across the organisation and third parties, motivating them to gain their commitment, support, and resource to deliver project work.


The following experience is highly desired for the position;


  • Experience in business and IT change to drive significant business benefits.
  • Results oriented and focused on adding value. Strong commercial acumen and broad business awareness.
  • Must be able to demonstrate strong stakeholder management skills across a wide range of different senior stakeholders, including Board level reporting.
  • Must be able to thrive in pressurised environments, with a clear approach to decision making and tenacious approach to problem solving, constantly searching, and striving for effective solutions.
  • Experience of working in a regulated (FCA/CQC) and compliance led environment is desirable.
  • Must have a tenacious approach to problem solving, constantly striving for effective solutions with the customer at the heart of everything.
  • Experienced in risk, resource, and cost/benefit management.
  • Experience of multiple business and IT project delivery methodologies (e.g., MSP, Prince2, Agile, SDLC).
  • Resilient with a clear approach to decision making.
  • Strong negotiating and influencing skills.
  • Knowledge of the healthcare Insurance market is desirable.

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