Quality Coordinator

6 days ago

Bournemouth UK, Dorset, United Kingdom Tops Day Nurseries Full time

We are looking for an experienced manager, who is a self-motivated, reliable, enthusiastic, team player and work effectively under pressure. Maintain professionalism and handle sensitive and confidential information at all times.


Excellent communication skills, customer service, interpersonal skills, detailed orientated. Administrative skills, i.e. touch typing, letter writing, mail merge, and writing, proofing and updating/creating forms. IT literate with the ability to learn and use internal systems, analyse/use data. Strong organisational skills with the ability to multi-task and prioritise. Ability to build rapport quickly with key members of the company.


The quality coordinator role is a supporting role to assist managers and regional managers across our settings. This role reports in to the Quality and Audit Manager who is the line manager.


What does the role involve?

  • To develop and ensure quality of practice and inclusion provisions comply or exceeds Ofsted/national standards for the regions assigned to you.
  • Detailing clear practices and area of the provision that is working well in and produce a report with actions to defined areas for improvements.
  • Support colleagues in helping to achieve excellent practice throughout the settings.
  • Support managers and settings with inspections whether announced or unannounced by Ofsted or Early Years.
  • To report to the Quality and Audit Manager and work with the Operational leadership to proactively identify actions and manage audit expectations in order for the nurseries to be fully compliant in line with the needs of the business, Ofsted and Local Authority Regulations.
  • Internal audits undertaken within each setting, producing an internal Tops operation report to ascertain how well the setting is functioning from a quality point of view.
  • To produce an annual report on all inspections – monitoring progress from previous years and agreeing annual actions with the regional manager.
  • Good administrator with excellent organisational skills, use of IT database and excel, with the ability to set up and create own systems to work smarter.


What are we looking for?

  • A minimum of a Level 3 Early Years Qualification is required.
  • Strong interpersonal skills so that they can work collaboratively across all levels of colleagues and professionals.
  • Strong Communication skills, as duties will involve producing written reports and relaying outcomes to audit inspection.
  • Exceptional verbal and written communication skills, including presenting to multi-disciplined audience. Communication, numeracy and organisational skills.
  • Experience at Manager Level and or working within the care industry, show good initiative and excellent communication skills.
  • Previous experience for working for a governing body such as Early Years or Ofsted.
  • Good knowledge of information technology especially Microsoft office (Outlook, Word, Excel, PowerPoint, PDF’s, and in house data bases)
  • Driving Licence
  • Key Skills at Level 3 or equivalent
  • Experiences working with SEND children and supporting SENDCo’s
  • Degree in Early years or leadership and management is diserable.


Why Tops Day Nurseries?

We are a well-established provider of early education and childcare services across the South of England. Founded in 1990 and differentiated by our brand and market footprint, over the past 34 years we believe in an environmentally sustainable and socially responsible world for all. We aim to achieve this by educating today’s children so they can influence future generations.


We treat each other with respect and value the unique contributions of every team member, fostering an environment where open and honest communication is at the heart of our interactions. By working together, we support and encourage each other to achieve our best, finding purpose and meaning in our work and making a positive impact every day.


As an Employee-Owned Company, each of our colleagues/partners is a co-owner of our company. This means that as the company grows and succeeds, so do you. Our collective efforts directly contribute to the success and sustainability of our business, with the opportunity for all partners to receive an annual bonus from our profit shares.


We are also proud to be ranked 9th in the prestigious Top 100 Apprenticeship Employers in the UK in 2024 We offer fantastic opportunities to develop in a Nursery Career from Level 2 Childcare Apprenticeships all the way through to Nursery Manager or even to become an Early Years Teacher


Exciting? We think so Your journey starts here, so take the first step to become part of Tops Team by clicking apply


We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. All candidates will be required to have an enhanced DBS which is on the update service. All offers are conditional upon satisfactory background checks. This role involves regulated activity with children. You should not apply if you are on the Childrens’ Barred List.

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