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Assistant Account Manager

2 months ago

London UK, UK, United Kingdom HG Walter Full time

Location: London, UK

Salary: £34+ depending on experience

Job Type: Full-Time/Permanent

Hours: Monday to Friday, 9am to 5pm


About HG Walter

HG Walter is a family-run butcher, renowned for supplying top-quality British meat to some of the UK’s best chefs, restaurants, and loyal customers. We are committed to provenance, welfare, and flavour, sourcing from farms that prioritise sustainability. As we expand, we remain dedicated to maintaining our high standards.


The Role

We are looking for a proactive Assistant Account Manager to support our Account Managers in maintaining and growing client relationships. You will assist with order coordination, client communications, and administrative tasks, ensuring that client needs are met efficiently.


Key Responsibilities

  • Client Relationship Management: Support Account Managers in maintaining strong client relationships.
  • Order Coordination: Assist in processing orders and liaise with internal teams to ensure timely delivery.
  • Client Queries: Handle day-to-day client enquiries and issues, escalating when necessary.
  • Reporting: Prepare regular reports on account performance and client feedback.
  • Product Knowledge: Develop a deep understanding of HG Walter’s products to support client needs.
  • Sales Support: Assist in preparing sales proposals and presentations.
  • Administrative Support: Maintain accurate records in the CRM system.


The Candidate

  • Experience: Minimum of 2 years in a customer service, sales support, or account management role.
  • Skills: Strong communication and organisational skills with attention to detail.
  • Knowledge: Experience in the food industry is advantageous.
  • Proficiency: Competent in Microsoft Office Suite and CRM systems.
  • Personality: Self-starter, adaptable, and a team player with a passion for food.


Benefits

  • Competitive salary with growth opportunities.
  • Generous staff discount on HG Walter products.
  • Complimentary lunch is provided daily.
  • Flexible working options available.
  • Cycle to work scheme.
  • Company pension scheme.