Operations Administrator

2 months ago


London, UK, United Kingdom Quilter Full time
What the Hiring Manager Says

Quilter Cheviot has been the wealth manager of choice for individuals and families for over 250 years, and today is one of the UK's largest wealth management firms offering expert discretionary investment management and financial advice through our sister company, Quilter Cheviot Financial Planning. We offer a highly personalised service to individuals and their families, charities, trustees, and professional partners. Quilter Cheviot has presence throughout the UK, Ireland and Channel Islands.

We are part of Quilter plc, a leading provider of advice, investment platforms, multi-asset investment solutions and discretionary fund management which is listed on the London and Johannesburg stock exchanges and manages over £111.6 billion of client investments (as at March 2024).

This is an opportunity for someone looking to break into the Wealth Management industry. Working within the Operations Department in support of client facing wealth generators, the role offers the successful candidate the opportunity to learn the fundamental administrative processes behind identifying, collecting, and processing corporate actions and dividends, along with other aspects of asset servicing.

About the Role

Level: 1

Department: Operations - Asset Servicing Team

Location: London

Contract type: Permanent

The Asset Servicing team encompasses two functions that are central to the key operational responsibility of the safe keeping client assets: dividend and corporate action administration.

The dividend function is responsible for collecting and processing all dividend entitlements due on client assets that are held in Quilter Cheviot (QC) custody. The role will include the pre-receipt reconciliation of dividend entitlements, followed by the processing and release of dividends received to the relevant underlying clients. As well as posting cash to client accounts the process also ensures that each dividend is written to a tax file that is presented to the client in the form of a consolidated tax pack that can be used to assist in the completion of their annual self-assessment returns.

The corporate action function requires the monitoring of various information feeds for corporate event activity that might impact client assets held in QC custody. Once identified, events are transposed onto in house systems that are used for obtaining the event specific action and requirements of each client. On receiving client requirements, the corporate events are actioned in the market and updated on client valuations and custody records to reflect the outcome and impact of the event concerned.

Consumer Duty

Whilst this is not a directly customer facing role, the duties you will perform will contribute to the overall positive outcomes for our customers by ensuring that the benefits to which they are entitled on investments they hold in our custody are properly identified and protected.

About You

Applications from people with diverse backgrounds enables our inclusive organisation to thrive. If you feel you don't match our job description exactly, why not take a chance on yourself and apply? You could be exactly what this role needs.
  • While this role does not require any prior experience, a methodical and organised approach to tasks together with a keen eye for detail are all essential attributes to demonstrate.
  • Communication skills are a must, as you will be liaising with a number of teams across the business.
  • If you are looking to start your career in the financial services industry, we will offer you the support, training and guidance within our Operation Department to succeed.
  • In addition to this staff are encouraged to undertake the Investment Operation Certificate (IOC)", an industry standard qualification that demonstrates competence in the core fundamentals that underpin our operational processes. Candidates will be supported through this qualification both financially and with study leave.
#LI-VS1 #QC #QuilterChe

Core Benefits

Holiday: 26 days

Quilter Incentive Scheme: All employees are eligible to participate in our incentive scheme, based on the company's performance and their contribution to it

Pension Scheme: 10% non-contributory company pension scheme that can be boosted through personal contributions

Private Medical Insurance: Single cover as standard, cover can be increased at your own cost

Life Assurance: 4x your salary, cover can be increased at your own cost

Income Protection: 75% of salary payable after 26 weeks of absence

In addition to our core benefits we offer a range of flexible benefits that you can choose from and pay for conveniently via a salary deduction.


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