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Communications and Content Manager

3 months ago

London, UK, United Kingdom Capita Full time
We have an exciting new opportunity for a Communications and Content Manager at Capita plc with a passion for storytelling across all platforms. This is a role which provides external communications support, delivers comms activity aligned to the external communication strategy and creates content to protect and strengthen Capita's corporate reputation in support of growth.

Job title:
Communications and Content Manager

Job Description:

As a Communications and Content Manager, you will play a pivotal role in ensuring effective communication spanning both internal and external communications.

We are seeking a comms all-rounder who can create compelling and creative content that speaks to our audience of public and private sector clients, our end customers, and wider stakeholder group. Producing engaging and lively social media content is a must.

As a self-motivated person, you will take initiative in your projects, whether it's helping to script an Exec Team video for our social channels or devising and drafting internal messages to our team of 43,000 colleagues.

Your outstanding communication skills will be backed by an ability to tailor messages across a variety of platforms, ensuring clarity, engagement, and impact. This is a hands-on role, which will require end-to-end production and delivery of communications material.

This is a remote role reporting to our head of external communications.

What you will do:

Content Strategy and Creation:
  • Develop and deliver communications content aligned with Capita's business objectives and corporate communications strategy.
  • Create compelling and relevant content for various external platforms, including social media, website, newsletters, and internal communications.
  • Collaborate with subject matter experts to produce high-quality content that resonates with our target audience.

Social Media:
  • Manage external communication channels including social media profiles and website news content such as blogs.
  • Monitor online conversations.
  • Coordinate with marketing and PR teams to maintain a cohesive voice.

Internal Communications:
  • Align on internal communication delivery, including email newsletters and town hall meetings.
What we are looking for:
  • Proven experience in content creation, social media, and writing, reviewing and editing high quality content.
  • A solid understanding of how to drive engagement across LinkedIn and X.
  • Experience working in a high-profile and complex organisation.
  • Exceptional writing, editing, and proofreading skills in English
  • Creative mindset and the ability to think strategically about content development and distribution across various channels
  • Excellent written and verbal communication skills.
  • Familiarity with digital comms tools and analytics.
  • Ability to work collaboratively in a fast-paced environment.
What's in it for you?
  • Remote working
  • A competitive basic salary
  • 23 days' holiday (rising to 27) with the opportunity to buy extra leave.
  • Opportunities to develop and progress
  • Paid volunteering day with a charity of your choice.
  • Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks...and plenty more
What we hope you'll do next:

Choose 'Apply now' to fill out our short application, so that we can find out more about you.

Equal Opportunities

We're an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees. During the application process, you'll be asked to share your personal characteristics and data with us. This helps us understand our audience so we can make sure we are doing everything we can to attract a diverse range of people and ensure our recruitment processes are fair and inclusive.

Location:
London
,
United Kingdom

Time Type:
Full time

Contract Type:
Permanent