Community Manager

1 week ago


London, UK, United Kingdom Mint & Lemon Full time

Location: London (Hybrid, 2-3 days per week in office)


Company:

Our client is a leading UK HRTech company. They are seeking an experienced and dynamic Community Manager to join their team in London. This role is pivotal in shaping and growing their community of HR professionals and mental health advocates, both virtually and in person.


Role Overview:

We are looking for a passionate and innovative Community Manager with a strong background in HR to lead our client’s community initiatives. This role requires someone who can seamlessly manage and grow the community across multiple platforms, including hosting our client’s podcasts, organizing in-person and virtual events, and leveraging PR opportunities. The ideal candidate will be a confident communicator with deep knowledge of HR practices and a genuine passion for employee well-being.


Key Responsibilities:


Community Management:

- Develop and execute a comprehensive community strategy that includes both virtual and in-person engagement opportunities.

- Manage and nurture the client’s community, focusing on engagement, retention, and growth.

- Facilitate online discussions, forums, and social media groups, ensuring a vibrant and supportive community environment.


Event Management:

- Plan and oversee the execution of community-focused events, including webinars, workshops, social gatherings, and awards ceremonies.

- Coordinate with internal teams and external partners to ensure successful event delivery.

- Identify and manage PR opportunities to increase the visibility and influence of the client’s brand within the HR community.


Podcast Hosting:

- Serve as the host for the client’s podcasts, leading discussions on topics relevant to HR professionals and mental health.

- Collaborate with guest speakers, industry experts, and internal team members to produce high-quality, engaging podcast content.


Stakeholder Engagement:

- Build and maintain strong relationships with key stakeholders, including HR professionals, community leaders, and mental health experts.

- Act as a liaison between the community and the internal team, ensuring that community feedback is integrated into product and service offerings.


Content and Communication:

- Create and curate content that resonates with the community, including newsletters, blog posts, and social media updates.

- Develop communication strategies that align with the client’s brand voice and values, ensuring consistent messaging across all channels.


Data-Driven Strategy:

- Utilize data and insights to inform community strategies, optimize engagement, and measure the success of community initiatives.

- Report regularly on community metrics and provide actionable recommendations to improve community engagement and satisfaction.


Qualifications:

- Ideally bachelor's degree in Human Resources, Marketing, Communications, or a related field.

- Minimum of 3-5 years of experience in community management, with a strong emphasis on HR and employee engagement.

- Proven experience hosting podcasts, webinars, or other forms of digital content.

- Excellent verbal and written communication skills, with a confident and engaging presentation style.

- Strong organizational skills with the ability to manage multiple projects simultaneously.

- In-depth knowledge of HR practices, trends, and challenges within the B2B space.

- Experience in event planning and execution, both virtual and in-person.

- Comfortable working in a hybrid environment, with 2-3 days per week in the London office.



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