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Content Manager

2 months ago

London UK, UK, United Kingdom La Fosse Full time

A global organisation based in London are looking to hire a Content Manager on a permanent basis.


Responsibilities:

  • Manage the CMS to keep materials updated, organised, and aligned with company goals.
  • Develop strategies for content categorisation, tagging, retrieval, and governance.
  • Collaborate with SMEs to maintain up-to-date, relevant Knowledge Bases.
  • Ensure all shared assets and communications align with brand standards.
  • Oversee the LMS and onboarding process, providing new hires with necessary resources.
  • Create engaging onboarding materials and role-specific training plans.
  • Design and develop skills-focused content for global audiences.
  • Maintain a library of Job Aids, FAQs, and self-serve training modules.
  • Apply best practices in Instructional Design and Adult Learning Theory.
  • Partner with stakeholders to identify content needs and ensure alignment with business objectives.
  • Facilitate feedback loops to enhance content effectiveness.
  • Lead content-related projects, ensuring timely delivery and quality standards.
  • Coordinate with internal and external resources to manage multiple projects.
  • Set up, configure, and manage Content Management Tools.


Required skills:

  • Strong understanding of Content Management Systems (CMS) and Learning Management Systems (LMS).
  • Essential experience managing Content or CRM libraries.
  • Ability to develop and implement content strategies aligned with business goals.
  • Proficient in creating, curating, and managing various types of content.
  • Experience integrating CMS with LMS.
  • Skilled in working with cross-functional teams to meet content needs.
  • Excellent verbal and written skills for articulating content strategies.
  • Capable of introducing innovative ideas for content management and optimisation.
  • Ensures content strategies are aligned with organisational objectives.
  • Flexible and adaptable in a dynamic work environment.


Competitive salary

Hybrid working in London office

Plus benefits