CRM Manager

3 weeks ago


London UK, UK, United Kingdom Kimaï Full time

Company Description

Kimai is a rapidly growing fine jewelry brand based in London, renowned for our exquisite lab-grown diamond pieces. We pride ourselves on crafting delicate designs using only lab-grown diamonds and 18k recycled gold. Our mission is to redefine the jewelry space by bringing more innovation and transparency to it. With a strong focus on bridal, we are reinventing how an engagement ring should look.


Role Description

Kimai is looking for a CRM Manager to join its rapidly growing brand. The CRM Manager will be responsible for overseeing all customer relationship management activities, including data analysis, communication strategy development, sales support, and project management. The role will be based in London.


Qualifications

  • Analytical Skills, Market Segmentation, and Project Management
  • Strong written and verbal communication skills
  • Experience in sales and customer relationship management
  • Experience with CRM software such as Klaviyo and data analysis tools
  • Ability to work independently and collaboratively
  • Attention to detail and organizational skills
  • A background with a premium product is a plus
  • Minimum 4 years experience in a CRM role.


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