Office Manager
2 days ago
Working closely with members of the Leadership team, this exciting position will require you to be the lynchpin of the office as our Office Manger where you will be responsible for supporting all employees, ensuring the right environment (office and culture) is in place in order for people to thrive at our rapidly growing business. This role will be a full time position, which requires you to be in the office five days a week.
KEY TASKS & RESPONSIBILITIES :
Office Management:
- Ensure office is a productive and welcoming workplace for colleagues and guests
- Manage day-to-day operational issues such as staff access, kitchen facilities and supplies, stationery
- Be responsible for regular safety and security processes, such as fire alarm tests and evacuation drills
- Provide first point of contact for the landlord on issues relating to building management and service suppliers
- Ongoing and periodic maintenance of the space - procuring suppliers, managing their work
- Support significant meetings - catering, refreshments, IT, meeting supplies
- Maintain inventory of equipment, stationery supplies and keys
- Carrying out monthly Health and Safety risk assessments
- Carrying out ad hoc risk assessments for travel and events
People Operations:
- Onboarding:
- Liaising with HR partner on employee contract execution; requesting of all IT equipment for new starters; ensuring right to work documentation;
- Communications
- Manage regular Company updates to ensure they are consistent, relevant and inclusive
- Create and manage general company events to support teamwork and inclusivity e.g. Christmas/staff/other events ‐ research, booking, menus, transport, payments etc
- Communicate effectively with team to ensure awareness of People/HR events/ actions
- People processes & systems:
- Maintain employee records and directories
- Manage all HR documents --‐ create, maintain and update confidential HR records for new or existing staff as required.e.g, preparing new employee employment contract, letter of offer, staff company handbook and forms
- Keeping HR system (BreatheHR) up to date
- Pay & Benefits
- Liaising with Finance Manager to ensure payroll is administered correctly each month
- Working with Finance Manager to process company expenses (Dext), assist with bank reconciliations (Xero) and client Purchase Orders
- Administration of any employee benefits e.g. liaising with Finance Manager plus Pension provider
General Team Assistance:
- Initial troubleshooting of IT issues - with escalation support from third-party IT specialist
- Maintain directories and shared resources for the business
- Manage HR system (BreatheHR)
- Manage on-boarding and off-boarding processes, such as IT equipment, liaison with payroll
- Assist with team travel as and when needed
- Responsible for arranging any internal office moves
- Organise the office layout and equipment and liaise with IT department when required
EXPERIENCE, SKILLS & PREFERRED ATTRIBUTES
- Good communicator; assertive; problem solver; relationship building; emotionally mature; operational; completer-finisher; patient; resilient
- Numeracy / commercially savvy
- A natural talent for organising
- A clear aptitude to work autonomously and ability to drive things forward without being prompted
- Implementing new processes as required and ensure best business practises are adopted
- Confident & friendly individual with the ability to communicate to a wide range of people at all levels both verbally and in writing as well as being resilient.
- Highly organised who thrives in a busy working environment
- A quick learner who enjoys overcoming challenges and loves getting things to run smoothly. Positive outlook with a ‘can do’ attitude and a calm confident approach
- The ability to identify problems and develop solutions
- Recognise and understand the need for confidentiality
WE ALSO VALUE PEOPLE THAT ARE
- Passionate about technology and the impact that can be achieved with the right ideas
- Collaborative and enjoy being together. As such, we require our team to be in the London office 3 days a week with Mondays and Tuesdays being full company days
- Energetic and proactive in nature
- Solutions-orientated with a can-do attitude
- A team player
- Polite, respectful and empathetic
- Adaptable to changing project requirements, technologies and client needs
WHAT WE WILL DO FOR YOU
- Pension: 3% employer contribution with People’s Pension (from 3 months)
- Holiday: 20 days + festive shut down. Extra 1 day of holiday per completed year of service (capped at 5 days)
- Health insurance: with Vitality (post-probation)
- Employee Assistance Programme (EAP)
- Cycle to Work scheme
- Work From Anywhere scheme: 2 weeks work from anywhere (on UK time)
- Dog friendly-office
- Office: breakfast, drinks and snacks
- Regular team events
- Probation: 6 months
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