Customer Journey Optimisation

You will join a global consulting, transformation and digital services business who are driving innovative solutions daily. They partner with clients to provide insight and to deliver cutting-edge technologies. Due to company growth, the team are looking for an Optimisation Developer with either strong CPLEX, Gurobi or Xpress experience along with an...

You will join a global consulting, transformation and digital services business who are driving innovative solutions daily. They partner with clients to provide insight and to deliver cutting-edge technologies. Due to company growth, the team are looking for an Optimisation Developer with either strong CPLEX, Gurobi or Xpress experience along with an...

Join Our Team as a Retention Manager Location: Hybrid (Harold Wood, London Zone 6 / Remote) Department: Marketing Reports to: Head of MarketingAre you a strategic thinker with a strong commercial mindset, passionate about driving customer loyalty and revenue growth? The AllClear Group is looking for an experienced Retention Manager to shape and lead our...

The role of Director of Customer Care is a senior leadership role holding strategic accountability for the global customer contact operation. The role will steer the development of infrastructure and leverage engagement centre resources to align our products with the preferences of customers and commercial sellers of BA ProductsAccountabilitiesDevelops and...

Head of Global Customer Success (Mat Cover)Company:Series-A funded scale-up RegTech business, in growth mode!Recognised and partnered with leading global financial institutions!Helping FI’s make historically complicated processes, super simple and save them a lot of time!The opportunity:Initially a Maternity cover role (6 months), but with definite scope...

As Digital Trade Senior Executive, you will work with the Senior Digital Trade Manager to ensure that the commercial objectives are delivered for the Beauty category in a timely manner. You will develop a trading strategy that at its heart is focused on providing the best customer experience to deliver online growth.Key ResponsibilitiesContinually optimise...

MARKETING AUTOMATION SPECIALISTSALARY UP TO £60,000EDINBURGH 3 DAYS IN THE OFFICE The CompanyThis is a d2c subscription-based company in the F&B space. THE ROLEAs a Marketing Automation Specialist, you can expect to be involved in the following:Optimising the entire customer journey across a variety of channels Making the journeys more automated and...

CUSTOMER INSIGHT MANAGERUP TO £70,000 + BENEFITSLONDONAn award winning insurance company is searching for a skilled Customer Insight Manager to join their team. In this role, the successful Customer Insight Manager will provide insights into end-to-end customer journeys that will optimize customer journeys, gathering insights from surveys and complaints,...

Arthur are partnered with a General Insurer who are seeking a Customer Experience Manager to join their Customer Journey team to improve and develop the customer journey. This is a full time, permanent position operating on a hybrid basis (2 days in the office).Main Duties:Educate the business and senior leadership team on customer journeyAssist with...

Arthur are partnered with a General Insurer who are seeking a Customer Insights Manager to join their Customer Journey team to improve and develop the customer journey. This is a full time, permanent position operating on a hybrid basis (2 days in the office). Main Duties: Educate the business and senior leadership team on customer journey Assist with...

An exciting opportunity to join a well-known, successful jewellery brand as an Ecommerce Executive.Reporting into the Senior Ecommerce Manager, you will be passionate about optimising the Customer Journey, with an exceptional eye for detail and obsessed with all things analytical.ResponsibilitiesDaily analysis of site performance using GA4 & Contentsquare,...

Brand Name (Recruitment Agency): [Insert Brand Name] is working with a global leader in ecommerce and digital marketing to recruit a skilled Amazon PPC Manager.Salary Range: £40-50kLocation: North YorkshireWorking Model: Hybrid (3 days in office)Overview:Our client, a market leader in a "recession proof" (tongue in cheek) industry, is seeking an Amazon PPC...

Job Title: European Customs Director - Logistics Sector: 3PL Contract LogisticsLocation: UK / Hybrid – Travel remit includes Germany, Spain, Netherlands, Belgium and Poland.Salary: £120,000 to £130,000 + Car, Bonus & Package.The Company:Loom Talent are delighted to have been retained by a well-known, global 3PL contract logistics business - with a strong...

Job Title: Customer Service RepresentativeSalary: £26,500 per annumHours: 42.5 hours per week, Monday to Friday, 9:00 to 17:30. Some weekend hours may be requested post-training.About Us:CheqUp is a trusted provider of specialist weight loss solutions, combining cutting-edge medication with expert guidance to support sustainable weight management and...

Senior Customer & Revenue Analyst | Hybrid | £62,000 + bonus + benefits The Company Join a business that is revolutionising the automotive industry by making car buying and ownership simple and hassle-free. They’re scaling fast and offer a unique chance to work with a cutting-edge, tech-forward company.Why join?- Exciting start-up environment with the...

Strategic Customer Success ManagerLocation: hybrid role (regular visits to London or Exeter office)Salary: up to £75kAs a Strategic Customer Success Manager, you will manage a portfolio of enterprise customers, driving business value from onboarding through to renewal. You will be hands-on managing the day-to-day account to optimise adoption, alongside...

We are currently recruiting on behalf of one of Europe's largest Insurance groups. The area of the group where this role operates specifically relates to travel insurance and assistance. In this role you will contribute to the strategic objectives for product Governance. Take ownership for delivery, prioritisation, and resource utilisation/optimisation....

SENIOR CUSTOMER ANALYST - LONDONUP TO £75,000THE COMPANYI am working with a globally renowned insurer on a customer-centric analytical hire. You will utilise SQL & Python to optimise retention and acquisition, reduce churn and implement strategies to boost sales through data-driven insights and analysis.THE ROLEThe successful Senior Customer Analyst...

Job Title: Customer Service RepresentativeSalary: £10,000 per annumHours: 15 hours per week on the weekends with a possibility to increase hours as required. **Please note the training for the first month is full time Monday to Friday 9AM to 5PM.About Us:CheqUp is a trusted provider of specialist weight loss solutions, combining cutting-edge medication with...

Job Title: Senior Service Designer (Could be a Lead) Location: Ideally in the London area but will consider other locations.Department: Product & DesignReporting To: Head of Design/Design DirectorSalary: Competitive, based on experience.Benefits - 25% BonusCompany OverviewOur client, a leading fintech company is transforming the financial services landscape...