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Information Technology Technician

1 month ago

Royston UK, Hertfordshire, United Kingdom The ONE Group Ltd Full time

IT Technician x2

South Cambridge/Royston

£25k-£29k


We’re looking for 2 IT Technicians to join an organisation based to the South of Cambridge, close to Royston. You will be responsible for proving 1st and 2nd line IT Support to internal users, monitoring the ticketing system, imaging laptops, desktop support as well as getting involved in infrastructure upgrade projects.

For this role, we do need someone with recent IT Support experience. Unfortunately, this is not an entry level role, and overseas candidates will not be considered. All candidates must have the full right to work in the UK without any restrictions.


The Role:

  • first and second line IT Support to internal users
  • for monitoring the ticketing system including prioritisation of tickets
  • laptops and desktops
  • and Software installations/upgrades
  • systems are kept as secure as possible and data protection policies are followed


Requirements:

  • experience providing 1st line support (either internal or with an MSP)
  • with Active Directory and Office 365
  • previously used an IT ticketing system
  • communication skills
  • licence with access to a car
  • right to work in the UK without any restrictions


For more information and a full job description, please contact Andy Clarke at The One Group

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