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Account Director

4 months ago

London, UK, United Kingdom Hotwire Full time

Account Director


Hotwire is a global, strategic communications consultancy dedicated to helping ambitious technology companies change the game, build their reputation and revenue to achieve business outcomes.


Recognised as the #1 technology communications consultancy globally and by multiple client award wins over the years, we provide clients with insights-led, integrated communication and marketing solutions and experience across a number of technology categories. We work seamlessly across our eleven offices to help ambitious companies build a sustainable business.


When you work with us, we connect and support you in a way that allows you to achieve limitless success and career growth. We truly embody flexibility though our Thoughtful working approach and offer a number of unique benefits you will not see in other agencies. From Sydney to San Francisco, we’re a group with a “One Team” mentality. Having been awarded #1 in the 2021 Best Companies Top 100 small companies to work for in London, #3 media company and #4 small company in the UK, you can rest assured that at Hotwire we will help you to achieve your personal best through engaging work and continuous learning and development.


We are connected, ambitious, adventurous, transparent and proactive, but most of all we are one team working together to be the global challenger.


Purpose of the role:

To be a client lead and inspirational people leader. As An Account Director you’ll use your expertise and passion for the B2B industry to plan and drive campaigns, own client relationships and lead teams with minimal involvement from the senior team. You’ll be a creative and strategic thinker, passionate about tech, and with an ability to combine skill with commercial aptitude. Whilst delivering excellent client service to your retained partners, you will have the ability to balance new business opportunities with organic growth of current clients in order to support the growth of your team.


Accountabilities:

  • Delivering the company's vision and growth (what you will do to help us achieve our strategy)
  • Be incredibly commercially minded
  • Have a strategic viewpoint, which you can confidently convey to clients and integrate into plans and campaigns
  • Have a strong understanding of the products and services available within the business, in order to consistently think outside of plans to give your clients new and exciting ideas for campaigns that will hit business objectives and grow accounts organically
  • Be proactive in putting yourself forwards for new business and agency opportunities in order to develop your own profile and areas of expertise within the business
  • Look after a portfolio of around 5-6 clients; managing budgets as well as the teams’ hours
  • Be able to lead on client work – understanding that you are the final checkpoint of most campaigns, and can steady the ship for the rest of the team when needed
  • Develop and maintain strong client relations, offering strategic client counsel and ensuring client delight through deliverables
  • Have strong influencer relationships and be continuously striving to keep these sharp; always searching for opportunities to leverage your network to support clients and build campaigns
  • Manage junior team members on accounts and having direct line reports within the B2B Tech team; inspiring and driving them to reach their full potential


What we are looking for:

  • Notable experience within the B2B Comms space with experience running accounts.
  • A strong, proven track record in B2B Comms – you should however have a true passion for emerging technology and the space as a whole.
  • Experience working with global brands; understanding the need for localisation.
  • Excellent team leadership ability with true desire to motivate and develop a team.
  • Superb client relationship skills
  • Experience of managing a team
  • A solid network of influencer contacts
  • Strong track record of new business experience


Why us:

  • Incredible training from the Hotwire Academy; supporting you at every stage of your career
  • Understanding that life doesn’t always fit around the 9-5; and that work/life balance is crucial
  • The Hotwire Bootcamp – an annual trip to a European city with the whole global team
  • Well-being allowance or private health care
  • Freedom and support to be limitless within the business
  • Sponsored sabbatical every 4 years’ service
  • Employee Assistance Programme which includes free counselling sessions
  • Headspace subscription
  • A connected, courageous and friendly team creating adventurous work whilst still having a lot of fun
  • An exciting and rewarding long-term career, bringing constant challenge and fresh opportunities as you develop
  • The opportunity to have global reach within our offices
  • Fantastic benefits, including early finish Fridays, 25 days’ holiday and great team socials