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Social Mobility and Third-Party Account Manager

2 months ago


Remote, UK, United Kingdom Teleperformance Full time

Job Title: Social Mobility and Third-Party Account Manager

Salary – Up to £38,000 depending upon experience

Department: Recruitment

Travel Required: Occasional as required for role

Reports to: Head of Recruitment UK

Location: UK – Mix of onsite and WAH

Contract Type: Permanent

Job Summary / Overview

The Social Mobility and Third-Party Account Manager is responsible for driving social mobility initiatives and managing relationships with third-party organizations. This role aims to enhance social mobility through strategic partnerships, program development, and effective management of third-party partners. The ideal candidate will possess strong organizational skills, a passion for social equity, and experience in account management.

Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document)

Social Mobility Initiatives:

  • Develop and implement programs to enhance social mobility within target locations.
  • Collaborate with internal stakeholders to align social mobility initiatives with organisational goals.
  • Monitor and evaluate the impact of social mobility programs, making data-driven adjustments as necessary.
  • To be an SME in government funded training and work initiatives ensuring compliance to funding rules.
  • Promote fair outcomes for those with barriers to employment

Third Party Account Management:

  • Serve as the primary point of contact for third-party partners.
  • Develop and maintain strong relationships with key stakeholders in third-party organisations.
  • Negotiate contracts and manage agreements with third-party partners to ensure mutual benefits.
  • Monitor the performance of third-party partners and ensure compliance with organisational standards and policies.

Strategic Partnerships:

  • Identify and cultivate new partnership opportunities that support social mobility objectives.
  • Work with marketing and communications teams to promote partnership initiatives.
  • Represent the organisation at relevant events, conferences, and meetings.

Reporting and Analysis:

  • Prepare regular reports on the progress and impact of social mobility programs and third-party partnerships.
  • Analyse data to identify trends, opportunities, and areas for improvement.
  • Provide insights and recommendations to senior management based on analysis.

Main Job Requirements

Education:

  • Bachelor’s degree in Business Administration, Social Sciences, Public Policy, or a related field preferred.

Experience:

  • Minimum of 1 year of experience in account management, social mobility programs, or related areas.
  • Proven track record of managing partnerships and delivering successful social programs.

Skills and Competencies:

  • Strong project management skills with the ability to manage multiple initiatives simultaneously.
  • Excellent communication and interpersonal skills.
  • Ability to analyse data and generate actionable insights.
  • Negotiation skills and experience managing contracts.
  • Knowledge of social mobility issues and best practices.
  • Proficiency in Microsoft Office Suite and CRM software.

Personal Attributes:

  • Passion for social equity and community development.
  • Strategic thinker with the ability to see the big picture.
  • Detail-oriented and highly organised.
  • Ability to work independently and as part of a team.
  • Flexibility and adaptability in a fast-paced environment.