![Firstsource](https://media.trabajo.org/img/noimg.jpg)
Business Transformation Manager
2 weeks ago
Job Title: Senior Manager- Process Excellence
Responsibilities :
- Developing and Executing Key Process Improvement & Digital Transformational Project Roadmaps for the aligned businesses
- Conduct process discoveries/analysis of existing processes, systems, and workflows to identify potential bottlenecks and opportunities for digital transformation using RPA, AI and workflows
- Develop and implement strategies to drive digitization, automation, and process improvement initiatives
- Assess, Identify, and deploy intelligent automation through generative AI and conversational bots to the aligned automation
- Ability to analyse customer behaviour based on NPS/CSAT. Suggest significant changes through digital transformations.
- Map customer journeys and identify issues/ opportunities for process re-engineering and digital enhancement
- Engage with senior stakeholders to understand their requirements, conduct RCA to identify opportunities, deploy solutions and provide regular updates on progress.
- Identify opportunities to improve business profitability and deploy solutions
- Engage with Clients to identify opportunities and drive Key business priorities
- Lead BB Level Projects and coach & mentor Green Belts
- Provide innovative leadership in driving quality performance
- Ensure the use of problem-solving and root-cause analysis where necessary
- Deploy framework to improve Process performance on the shop floor.
- Lead VSM and Problem-Solving Workouts with various businesses
- Monitor & audit the deployed processes for effectiveness & efficiency
- Responsible for generating business impact for the clients using the CI methodologies and frameworks
Key Performance Indicators
- Value delivered through projects in support functions
- Automation identification and deployment support
- Project Management and Process Improvement
- Facilitating change
- Facilitate Idea generation and idea management.
- Supporting training delivery as required
Qualification & Experience
Critical:
- LSS Black Belt Certification (or) Management Consulting Experience
- Strong analytical, problem-solving, facilitation and project management skills
- Experience in Value Stream Mapping
- Experience in facilitating problem-solving workshops/kaizen events / Design sprints.
- Automation experience
- Knowledge of Generative AI, process mining tools and RPA tools
- BPO/KPO experience
Desirable:
- Agile Certification
- Gen AI Certification
- Process Mining certification
-
CFO Transformation business
2 months ago
England,, UK, United Kingdom Marks Sattin Full timeMarks Sattin Executive Search has a challenging opportunity at a PE-backed business who are currently seeking a CFO to provide leadership within the business by planning, negotiating, and executing restructuring plans to stabilise the business.Reporting to the CEO and working closely with the business leaders and stakeholders, the CFO will be an experienced...
-
Interim Senior Finance Business Partner
4 weeks ago
England,, UK, United Kingdom HW Interim Solutions Full timeHW Interim Solutions are working with a key financial services client to appoint a Senior Finance Business Partner for a Transformation Programme, on an interim basis. As Senior Finance Business Partner, you will manage the agreed Transformation budgets in line with the business case and embed robust budgetary control processes. Collaborating with key...
-
Insurance Transformation
3 weeks ago
England,, UK, United Kingdom Consulting Point Full timeInsurance Consulting - Commercial, Speciality and London Markets - Senior ManagerA global management consulting firm are urgently seeking experienced Insurance Consultants who have a deep expertise in the Commercial, Speciality and London Markets at Senior Manager grade.You will get the opportunity to work with a range of exciting clients in the Insurance...
-
Academy Training
3 weeks ago
England,, UK, United Kingdom Automotive Transformation Group Full timeAre you ready to join an innovative organisation redefining the way we buy and sell cars?We know just how frustrating the hunt for a new job can be. Much like the process of finding the perfect car… But look no further!Automotive Transformation Group’s mission is to make buying cars easy and seamless for consumers, and we want your experience working...
-
Head of People Transformation
2 weeks ago
England,, UK, United Kingdom First Bus Full timeJob Title: Head of People TransformationReports to: Director of People Strategy & TransformationDepartment: First Bus People teamLocation: Hybrid working (balanced between home-based / UK-wide travel as required)Direct Reports: None (change resource may be aligned to the role during specific programmes) Role summary: The Head of People Transformation (HoPT)...
-
Payroll Transformation
4 weeks ago
England,, UK, United Kingdom Consulting Point Full timeHR Technology (Payroll SME) - Manager / Senior ManagerOur client, a truly global Management Consultancy, is in a period of pivotal growth following a highly successful 2023.They are looking to strengthen several levels of their structure within their HR Transformation practice, more specifically they are looking for subject matter experts in Payroll...
-
Procurement Transformation Lead
4 weeks ago
England,, UK, United Kingdom Anson McCade Full timeRole: Procurement Transformation LeadLocation: UK Wide (Remote first, occasional travel to office)Salary: London > £70,000 | Regional > 65,000Overview We're searching for a Procurement Transformation Lead to join one of the world's largest and most respected consultancies. The business is widely known for their expertise across various disciplines,...
-
England,, UK, United Kingdom Nixor Full timeA Large multi-national Luxury brand are currently looking for a Transformation Director as they execute their strategic plan within the Creative Hubs covering Design, Brand and Materiality.As part of the new creative Organisation this role will work across a peer group of Creative Directors to help provide a Transformation & Program Management structure to...
-
Interim Change
2 weeks ago
England,, UK, United Kingdom Adecco Full timeInterim Director of Transformation & Change | Energy | £800/day Inside IR35 | Flexible UK Locations | Hybrid - Bi-Monthly meetings in-person | 6 Months | Energy / Utilities My client is seeking a seasoned and confident leader with strong influence to join them as an interim Director of Transformation and Change for Field Services.You will drive, lead and...
-
Customer Support Specialist
4 weeks ago
England,, UK, United Kingdom Automotive Transformation Group Full timeThe world of automotive retail is set to change more over the next few years than in the last 100… That’s because new sales models, electrification, data security and digital transformation are all revolutionising the industry as we know it. And Automotive Transformation Group customers are looking to their leading provider of automotive retail solutions...
-
Finance Transformation Manager
1 week ago
England, London, London, UK, United Kingdom Hays Accountancy and Finance Full timeYour new company One of the fastest growing telecommunications businesses in Europe is looking for support on a large acquisition and the integration of the two businesses.Your new role As an experienced finance transformation professional, you will be:Manage and track the M&A/Separation costsBusiness partner with finance and non-finance personnel across the...
-
FP&A Transformation Analyst
4 weeks ago
England, London, London, UK, United Kingdom Investigo Limited Full timeFP&A Transformation AnalystHybrid working, 1-2 days a week in London £500 per day Outside IR35 We are currently engaged with a growing business in London who are going through a period of transformation who require an FP&A Transformation Analyst. This role is based in London for 1-2 days per week and is paying £500pd on an Outside IR35 basis for an initial...
-
Senior Business Change Project Manager
3 days ago
England,, UK, United Kingdom dnata Catering UK Full timeSenior Change Project ManagerLocation: Heston or ManchesterTravel: Occasional travel to UK regional sitesPosition Type: PermanentYour Role in Our Transformation JourneyAs a Senior Change Project Manager, you will be a pivotal member of our transformation team, working within a global airline support business. This role is critical in bridging our business...
-
England,, UK, United Kingdom S.I.S Executive Full timePosition : Supply Chain Transformation Consulting Senior Managers & ManagersIndustry : Management ConsultingVertical : Pharmaceutical, Bio Tech and Life SciencesLocation : UK Wide - Various LocationsPackage : Package up to £140K (including benefits and bonus) dependent on experienceBackgroundOur client is a market leading Top Tier Global Consulting firm....
-
Business Development Manager
6 days ago
England,, UK, United Kingdom Life Science People Full timeBusiness Development Manager - UKOverviewOur client is seeking a passionate Business Development Manager to expand their market in the UK and Ireland. As a no-code platform for creating advanced digital health apps, they are growing their commercial team in the UK. Join them in transforming healthcare technology.ResponsibilitiesDemonstrate their platform to...
-
Consulting Senior Managers – Customer
2 months ago
England,, UK, United Kingdom S.I.S Executive Full timeConsulting Senior Managers – Customer (Sales, Marketing) Led Transformation - Pharma & Life SciencesIndustry : Management ConsultingVertical : Pharmaceutical, Bio Tech and Life SciencesSpecialism : Customer Led TransformationLocation : UK Wide - Various LocationsPackage : Package up to £140K (including benefits and bonus) dependent on...
-
Interim Finance Transformation Lead
2 weeks ago
England, North West England, UK, United Kingdom Investigo Limited Full timeInvestigo are working with a Local Authority who require an Interim Financial Transformation for 3-4 months. * Lead and be responsible for the development and delivery of the 'finance' workstreambringing about change in the way finance activities are undertaken across the Council.* Work positively and collaboratively with all stakeholders across the...
-
Business Change Manager
4 weeks ago
England,, UK, United Kingdom Global Tech Collective Ltd Full timeFull disclosure.I’m not going to beat around the bush here. There’s a time and a place for small talk and this isn’t one of them. I don’t want to drag this out any longer than I need to. Let me cut to the chase. Here goes. Ok.I’m looking for a Business Change Manager with experience working on ERP enabled transformation programmes to work with a...
-
Customer Experience Transformation Director
2 months ago
England,, UK, United Kingdom S.I.S Executive Full timePosition : Customer Experience Transformation DirectorIndustry : Management ConsultingVertical : Pharmaceutical, Bio Tech and Life SciencesLocation : UK Wide - Various LocationsPackage : Package up to £230K (including benefits and bonus) dependent on experienceBackgroundOur client is a market leading Top Tier Global Consulting firm. With offices in nearly...
-
SAP Transportation Management Consultant
11 hours ago
England,, UK, United Kingdom NTT DATA Business Solutions Part timeSAP Transportation Management ConsultantAbout NTT DATA Business Solutions: NTT DATA Business Solutions Group is part of the NTT DATA Corporate Group a top 10 global IT services provider, headquartered in Tokyo, operating in more than 50 countries. We combine a global reach with local intimacy to provide premier professional SAP services from deep industry...