Sales Manager

1 week ago

City of London, Central London, United Kingdom Westin Hotels Full time

JOIN OUR FAMILY

The Westin London City boasts an impressive riverside location and spectacular views over Londons historic River Thames. Overlooking Shakespeares Globe and the striking Tate Modern, our luxury spa hotel offers 225 guest rooms, suites and residences impeccably designed with the Westin Heavenly Bed, sleek bathrooms and free high-speed Wi-Fi. Guests are invited to indulge in an array of Westin services and amenities.

Our mission is To be the preeminent wellness brand in hospitality, empowering guests to regain control and enhance their well-being when they need it most, while traveling, ensuring they can be the best version of themselves.

At The Westin London City, our employees are at the heart of bringing our wellness mission to life. We empower you to enhance the guest experience and reach your full potential in roles you undertake with pride by providing an enriching and supportive work culture.

Join our team at The Westin London City and be part of crafting distinctive guest experiences, just moments from some of Londons most iconic landmarks.

A DAY IN THE LIFE OF A SALES MANAGER AT THE WESTIN LONDON CITY

What you'll be doing...

Reporting to the Director of Sales, you can expect your working day to include the following.

  • Creating sales strategy for account penetration across Corporate and Groups segments.
  • Working with the Director of Sales to ensure understanding of sales strategy and effective implementation and execution of the Corporate and Groups strategy.
  • Developing contracts and correspondence, managing opportunity details and proactively developing customer solutions.
  • Building and strengthening relationships with existing and new customers to enable future bookings.
  • Participating in local travel to represent hotel & residences at trade shows, sales missions, conferences etc.
  • Analysing the pipeline / business on the books, identifying need periods and adapt price point and/or added-value to maximise conversion.
  • Ensuring a clear understanding of the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. Keeping abreast of the market trends and competitor set seasonal offerings.
  • Working collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.
  • Proactively communicating with key stakeholder groups (Commercial Director, Director of Sales, Head of Revenue Management and Head of Finance.

WHAT WE NEED FROM YOU

We hire mostly on personality & potential but here are a few of our requirements...

To succeed in the role of Sales Manager, you will need the following qualities and skills:

  • Communication & interpersonal skills: high standard of written and verbal English is essential with the ability to build long lasting relationships with clients and suppliers. As well as the ability to build strong relationships with leaders, peers and associates in the hotel and wider Marriott network.
  • Strong understanding of Corporate and sales, efficient problem-solving skills and ability to find solutions.
  • Ability to create clear and persuasive presentations and reports.
  • Strong organisational abilities to manage multiple projects and prioritise tasks under deadlines.
  • Client-oriented approach to build positive, lasting relationships
  • Excellent time management to handle the fast-paced, multitasking nature of the role.
  • In-depth understanding of key sales segments Corporate and Groups
  • Adaptability in managing unexpected requests or changes with professionalism.
  • Confidence in handling contractual agreements.
  • Competence in Microsoft Office Suite (Excel, PowerPoint, Word).

WHAT WE OFFER

You will have access to a benefits package we believe truly works for our people and enhances our overall culture...

  • Flexible working (subject to role and probationary review)
  • Staff accommodation rates across UK (Mariott & 4C Group Hotels)
  • Life Assurance Covers
  • Cycle to Work Scheme
  • Technology Scheme
  • Health Cash Plan (HSF)
  • Referral Bonus Scheme
  • Workplace pension scheme
  • Access to Employee Assistance Program (EAP) and Wellbeing Support
  • Eyecare vouchers
  • Continuous Learning & Development opportunities
  • Recognition Programme
  • Opportunity to attend Social events
  • Meals on Duty (saving you £1000 per year)


EQUAL OPPORTUNITIES

4C Group and The Westin London City are an equal opportunity employer.

About 4C Group

4C Group is a global organisation that manages and develops properties and hotels in key business districts and leisure hot spots across the UK, Middle East, Africa and Canada. The company was formed in 2010, building on the foundations of a family property business that stretches back to the 1990s. The groups mission is to operate sustainably, delight guests and investors, whilst striving to deliver a positive environmental and social impact within local communities.


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