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Solution Manager

2 months ago

UK, UK, United Kingdom Pixel Power - A Rohde & Schwarz Company Full time

Pixel Power, a leading subsidiary of Rohde & Schwarz, is seeking a highly skilled Solution Manager to join our dynamic team.


We specialise in software-defined virtualised playout solutions with integrated graphics & branding for broadcasters and media companies delivering content to multiple platforms.


This role reports directly to VP Sales & Marketing and blends solution architect, pre-sales engineering, project engineer and product manager, providing deep technical expertise during the pre-sales process through to signed off specification.


The Role


Presale

Work with Account Manager / Regional Sales Manager to:

  • Assist in qualifying an opportunity
  • Perform product demonstrations and lead technical discussions
  • Gather sufficient information to architect a solution (or study the RFI/RFP)
  • Evaluate what functionality is already available and what might need development
  • Establish required integrations with third party products and solutions and the detailed requirements surrounding these
  • If a POC is required ensure it is clearly defined including success criteria and commercial implications (e.g. customer pays for some/all of it)
  • Be responsible for the technical aspects of RFI/RFP/general response including drawings, specifications and workflow descriptions
  • Ensure proposed timescales are realistic taking into account development and integration required and other project loading
  • Attend formal negotiations and Q&A sessions as technical lead
  • Guide Account Manager in preparing a commercial offer

Post sale

Work with Services team, R&D and the customer to:

  • Further refine requirements and specification to produce an accepted Statement of Work / Specification for the provided solution.
  • Initiate the project kick-off, handing over responsibility for execution to the services team.
  • Assist with scoping and technical clarification of any change requests.
  • Be available to the services team as needed for clarification of the SOW / specification.


Requirements
  • Deep technical knowledge of Pixel Power products and solutions (master control playout, graphics, multiviewing and monitoring)
  • Deep understanding of end to end workflows, integrations and equipment used in broadcast playout and production environments
  • Customer facing, able to build trust and confidence quickly
  • Comfortable in a formal meeting environment outnumbered 12:1 with technical questioning
  • Willing to spend up to 50% of time travelling world-wide


Benefits
  • Competitive salary
  • Pension Plan
  • Life Assurance