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Knowledge Solutions Manager

2 months ago

UK, UK, United Kingdom Meraki Talent Ltd Full time

Knowledge Solutions Manager (Legal Tech)


Permanent

London – Hybrid

Posted 11/11/24

CVs by Asap

Start Date Nov 24 – Jan 25


Meraki Talent is currently sourcing for a Knowledge Solutions Manager (Legal Tech) for our client a leading law firm known for its innovation, forward-thinking approach, and commitment to diversity and inclusivity. Our firm values its people as the core of our success and is dedicated to delivering exceptional support to our legal teams.


As the Knowledge Solutions Manager, you will play a pivotal role in leading a talented team of KM professionals and driving the ongoing development and adoption of our knowledge systems. Your role will involve engaging with end users to understand their needs and advising on how KM tools can enhance support, drive operational efficiency, and contribute to the firm's overall success.


Key Responsibilities of the Knowledge Solutions Manager (Legal Tech)


  • Lead the Knowledge Management (KM) Operations team, ensuring the delivery of high-quality support and fostering collaboration across departments.
  • Drive the adoption of knowledge management systems, tailoring solutions based on end-user feedback and firm-wide needs.
  • Oversee the management and optimization of KM platforms, using performance metrics to identify areas for improvement and enhance user engagement.
  • Partner with Business Development and KM teams to create client-facing knowledge solutions that align with the firm’s strategic goals.
  • Provide training, support, and ongoing development for KM tools, ensuring firm-wide access to knowledge resources and continuous improvement.


Experience of the Knowledge Solutions Manager (Legal Tech)


  • Extensive experience in Legal Tech / Knowledge Solutions within a law firm or professional services environment
  • Strong expertise in leveraging emerging technologies to enhance practices and business processes.
  • Proven leadership skills with experience managing high-performing teams and driving cross-functional collaboration.
  • Excellent communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.



Rory wants: Legal Tech, Knowledge Operations, Knowledge, High Q

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