Customer Service and Administration Executive

1 month ago


Slough UK, Berkshire, United Kingdom MooGoo Skin Care UK Full time

About the Business

MooGoo Skin Care is an Australian, family owned and company with our UK office and warehouse based in Slough. We offer natural solutions for skin problems using high quality, evidence based ingredients.


About the Role

If successful, you will join our small, tight knit Customer Service Team. We are so very passionate about providing the highest possible standard of customer service to our online customers and stockists. We hope to find an empathetic, bubbly individual to complete our team.

This is a full-time, temporary one-year contract position, running from December 2024 to December 2025. The role requires a Monday to Friday work schedule, with weekends and public holidays off We require a physical presence in the office and don’t have the capability to offer remote work for this role.

Your main responsibilities will include, but are not limited to;

  • Quickly and diligently processing stockist orders through our ordering system, NetSuite (training provided).
  • Responding to inbound queries, concerns and feedback via phone, email & live chat.
  • Providing administrative support to sales, office and warehouse team.
  • Managing payment reminders, issuing monthly statements and processing payments.
  • Ensuring the service you provide leaves our customers feeling happy, satisfied and well looked after.
  • Promptly processing returns and exchanges for retail customers and stockists.
  • Providing product advice and maintaining a high level of product knowledge and understanding.


Skills and Experience

To be considered for this position you must;

  • Have a minimum of 2 years experience in an administrative, customer service, pharmacy or similar role.
  • Possesses advanced computer skills. Familiarity with Shopify and Microsoft Office is considered advantageous.
  • Be capable of effectively communicating both verbally and in writing.
  • Demonstrate initiative, self-motivation, and responsibility.
  • Maintain a professional and confident telephone manner.
  • Confident and willing to participate in occasional social media video content.
  • Have excellent problem solving skills.
  • Accept and apply feedback when given.
  • Have good time management skills, attention to detail, and the ability to prioritise tasks ensuring you meet deadlines.
  • Be able to work quickly and diligently amongst a small team in a fast paced environment.
  • Have a friendly, caring personality and a calm presence.


Work Perks

  • Have constant access to snacks and treats.
  • Access our existing and unreleased products.
  • Be surrounded by a supportive team.
  • Company pension.
  • Free on-site parking or a short walk from Burnham Train Station.
  • 28 days holiday in addition to public holidays.


This is such an exciting time to join a fun and growing company. If you are passionate about providing healthy products that help people with skin problems click on the Apply button below.



  • Slough, UK, Berkshire, United Kingdom Holt Executive Ltd Full time

    Holt Executive are partnered with a leading technology provider to the aviation market in search of a Program / Service Delivery Manager that will be responsible for planning and managing programs to meet service delivery across the business.As a Program / Service Delivery Manager, you will play a critical role in managing and executing complex programs from...


  • Slough, UK, Berkshire, United Kingdom Leasys Full time

    Providing a best-in-class customer experience and service through meeting agreed objectives with clear processes’ whilst at all times adding additional value to the customer.The contract adjustment executive will look after all extension/reschedule enquiries from customers, the Sales team, or during the end of contract process where new vehicles are not...

  • Head of Finance

    2 months ago


    Slough, UK, Berkshire, United Kingdom SF Executive Full time

    SF Executive have partnered with a private equity backed service business that are seeking a Head of Finance to support the CFO in managing the finance team and their day-to-day activities. First and foremost, the Head of Finance must be a strong people manager. You will enjoy being in the detail with the team and have the ability to resolve queries and act...


  • Slough, UK, Berkshire, United Kingdom Aramex Full time

    Company OverviewSince our founding in 1982 we have grown to become a world leader in comprehensive transport and delivery solutions for business and consumers. Headquartered in Dubai, at the heart of the world’s most dynamic commercial hub and on the site of historic trade routes linking east and west, commerce and transport are deeply embedded in...

  • Sales Executive

    4 weeks ago


    Slough, UK, Berkshire, United Kingdom George Lines Civils & Landscape Merchants Full time

    George Lines Ltd is a specialist merchant supplying groundworks and civil engineering products, along with associated landscape materials, operating from branches in Heathrow, Aylesbury and Horsham, with a new branch in Aylesford opening soon. George Lines is now part of the Lords Group of companies, offering plenty of room for growth and development.Lords...


  • Slough, UK, Berkshire, United Kingdom Recra Consulting Full time

    Senior Customer Service Representative As a Senior Customer Service Representative, you will play a crucial role in enhancing our customer experience by effectively managing inquiries, resolving complaints, and providing efficient solutions. You will be the first point of contact for our customers, ensuring their needs are met and contributing to our...


  • Newbury, UK, West Berkshire, United Kingdom Adjacency Executive Search Full time

    Our client is a not-for-profit organisation specializing in education-focused Services for a diverse customer portfolio, ranging from Further Education, to large Corporate businesses and International establishments of learning. This is an exciting time to join them, their current strategy will be reviewed in 2025 to create further platforms for growth, and...

  • MDA Sales

    3 weeks ago


    Slough, UK, Berkshire, United Kingdom TCL Electronics Europe Full time

    WHY TCL?Our Company:TCL, named one of Forbes 2022 World’s Best Employers, is a global leader in consumer electronics, ranked #2 in LCD TV and #5 in washing machine and refrigeration supply worldwide. Founded in 1981, TCL has 130,000 employees in over 160 countries and operates under the philosophy of vertical integration, manufacturing products from start...


  • Slough, UK, Berkshire, United Kingdom TCL Electronics Europe Full time

    Join our Sales Channel Marketing Team as Channel Marketing Executive. This role is a hybrid working role with attendance required at our Slough office on a weekly basis.The Channel Marketing Executive will work closely with the key account manager (KAM), reporting to the Head of TV and AV, you will be involved in the creation and implementation of marketing...

  • Global Process Owner

    5 months ago


    Slough, UK, Berkshire, United Kingdom John Crane Full time

    About Us - Founded in 1917, John Crane is a global leader in the design, manufacturing, and engineering of mission critical flow control solutions for increased efficiency, emission reductions and energy transformation. Our products include mechanical seals and systems, couplings, bearings, filtration systems and predictive digital monitoring technologies....


  • Reading, UK, Berkshire, United Kingdom Mobilize Financial Services - UK Full time

    We are looking for a Customer Service Advisor to come and join our newly established Select Lease by Mobilize team in Reading. In this role you will be the contact between both customers and suppliers, internally and externally. We are looking for someone with a personable manner but also someone with a great attention to detail!Please note that training...


  • Hungerford, UK, West Berkshire, United Kingdom McCurrach Full time

    Customer Development Executive – BritvicLocation – Hungerford & Surrounding areas (Ideal postcode RG17)Permanent ,Full time – 40 hours per weekSalary £29,750 basic + 20% BonusReady to supercharge your Sales career? Passionate about the biggest and best soft drinks brands?At Britvic, we’re on a journey to become the most dynamic soft drinks company....


  • Reading, UK, Berkshire, United Kingdom Service Innovation Group UK | Certified B Corp Full time

    The Role:Client Acquisition: Identify and engage with potential B2B customers to generate new business opportunities.Relationship Building: Develop and maintain strong relationships with key decision-makers to promote our client’s technology solutions.Sales Strategy Execution: Implement effective sales strategies to achieve and exceed sales targets.Market...


  • Slough, UK, Berkshire, United Kingdom Parkside Recruitment Full time

    I am partnering with a global and leading brand within the consumer good industry who are looking for a Customer Supply Chain PlannerI am exclusively partnering with a global and leading brand within the consumer good industry who are looking for a Customer Supply Chain Planner.You will manage the total supply chain process which includes forecast, inventory...

  • Sales Executive

    3 weeks ago


    Reading, UK, Berkshire, United Kingdom Chemistree Solutions Limited Full time

    Sales Executive, Advanced Monitoring Assistive TechnologyRole: Sales ExecutiveLocation: South Central including Surrey, Sussex, BerkshireProduct Speciality: Advanced Monitoring Assistive TechnologySalary: Negotiable base salary, bonus, car allowance, pension, 28 days holiday and additional package benefitsRole Type: Sales, Sales Executive, Sales...


  • Bracknell, UK, Berkshire, United Kingdom Parkside Recruitment Full time

    Role:Our international client seeks a strong team player who thrives on providing exceptional customer service. You will be able to multitask and be adept at working in a busy environment.As a Coordinator, you will work in a small but efficient team and provide the finest service to our client's customers.You will be a resilient individual who enjoys...


  • Reading, UK, Berkshire, United Kingdom Carbon60 Full time

    CUSTOMER SERVICE ADVISORCarbon60 are looking to recruit a Customer Service Advisor to work for a large utilities company based in Reading or Cardiff. ROLE: Customer Service AdvisorPAY RATE: £14 p/h, circa £27,000 per annum (PAYE)JOB TYPE: ongoing LOCATION: Reading (RG1) / Pontprennau, Cardiff (CF23) HOURS: Full time, 37 hours, Monday to FridayWORKING...

  • Electrician

    2 months ago


    Bracknell, UK, Berkshire, United Kingdom Service Care Solutions Full time

    About the Company - We have an excellent opportunity for an experienced Electrician to join our team in Bracknell. As an Electrician you will play a crucial role in ensuring the seamless execution of various building projects. From diagnosing faults to delivering repairs, your expertise will contribute to the overall satisfaction of our customers.About the...

  • Order Administrator

    1 month ago


    Reading, UK, Berkshire, United Kingdom DiSRUPT Recruitment Agency | B Corp Full time

    Join Our Team as an Order Administrator! Are you passionate about providing excellent service and driving smooth operations? Do you thrive in a fast-paced environment where attention to detail is key? We are looking for a dynamic Order Administrator to join our team! What You'll Do:Sales Order Processing: Enter and process sales orders accurately using...


  • Reading, UK, Berkshire, United Kingdom DiSRUPT Recruitment Agency | B Corp Full time

    Join Our Team as a Programme Administrator! Are you passionate about providing excellent service and driving smooth operations? Do you thrive in a fast-paced environment where attention to detail is key? We are looking for a dynamic Programme Administrator to join our team! What You'll Do:Sales Order Processing: Enter and process sales orders accurately...