Assistant Store Manager

1 month ago

London London, UK, United Kingdom GAME Full time
Assistant Store Manager - GAME - Fareham

Company Description

Founded in 1992, GAME is now the UK's leading gaming specialist. With over 250 stores and an expansive website, we have expert knowledge on a wide range of games, consoles, accessories and more. We are passionate about gaming, and devoted to building the most valuable community for gamers in the UK. The gaming community is at the forefront of our vision, providing products and services to help unlock players' full potential.


Job Description

The Opportunity

As a Fraser's Group employee, you will be part of one of the UKs fastest growing retailers. We are rethinking retail and with our varied collection of brands, we've never been afraid to strive forward and change the way the industry operates, diversifying our portfolio and elevating stores. We are pushing the boundaries of traditional retail environments and future proofing our business. We want Managers who are fearless, will take risks and reap the rewards. Reporting to the Store Manager, you will have a supportive responsibility for your store and team within The Frasers Group. You will achieve this by assisting the Store Manager to train, coach and progress team engagement on how to surpass the company objectives. You will support business initiatives and ensure these are met with positivity and pace, whilst assisting with the control and delivery across the board for store operations, customer service, budget control, people and product. Furthermore, you will take ownership of key areas to share responsibility and be accountable for the store in the Store Managers absence.

Key Result Areas and Competencies:

1. Operations:

  • Assist with all store operations and deliver to expectation on all KPI's
  • Support with the planning of workload to ensure a productive and efficient team
  • Make confident decisions, and delegate to the team effectively
  • Support with compliance of process and procedures whilst maintaining a safe and healthy environment for both the team and customers
  • Assist with training and coaching the team to best practice
  • Use business communication tools to monitor completion of tasks and meet deadlines

2. Controls:

  • Use reports to ensure wage controls are met on a weekly basis, assisting with resolving any issues quickly and effectively
  • Support with planning store schedules in line with store trading patterns and business expectation
  • Assist with compliance for processing of payroll issues and problem-solve effectively
  • Support with store daily structure to ensure the store meets compliance, customer service and security standards
  • Be accountable for controlling wages and the store in the absence of the Store Manager

3. Sales

  • Understand business and customer expectation and motivate the team to deliver an excellent customer experience
  • Understand product features and benefits and assist with training the team to maximise sales opportunity
  • Understand assigned KPI targets and support with tracking against these targets as well as communicating to and motivating the team.
  • Understand the retail industry, business challenges, competitors and customers, with a strong commercial awareness
  • Use reports to analyse and support with commerciality of key products to impact sales and profitability
  • Interpret merchandising guidelines to the sales floor with strong commerciality and efficiency

4. Development

  • Assist with identifying internal talent and support performance management processes to drive exceptional performance
  • Support with identifying performance issues and escalate professionally to the Store Manager
  • Be self-driven in own personal development take on developmental feedback constructively
  • Understand and promote Frasers Group core values and coach the team to engage with these values
  • Encourage feedback from team and be a point of contact between the team and Store Manager

5. Leadership and Management

  • Inspire the team and act as a role model
  • Support with coaching and motivating the team to achieve success
  • Take responsibility of key areas to assist the Store Manager and be accountable for any outcomes
  • Develop relationships with the store team and ensure everyone is working to the same goals
  • Work with your Store Manager and contribute to the success of the store as a whole

Qualifications

The Requirements

  • Supervisory or Management experience working in a fast paced, high volume retail environment
  • Ability to positively impact results in sales, payroll and stock loss
  • Proven record of developing talented individuals
  • Must be able to work well under pressure and to strict deadlines
  • Committed to supporting the store manager to achieve the highest store standards and customer service experience

Key Behaviours:

An opportunity like this at Frasers Group is for the fearless. The potential is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles - you will:

Own it and back yourself

  • Takes responsibility for results and constantly strives to deliver above expectation
  • Is fearless in the face of adversity and owns their decisions

Think without limits and take the team with you

  • Continuously pushes own performance and inspires their team to never settle for average
  • Encourages their team to put forward ideas and creates an environment where colleagues are actively encouraged and celebrated for doing so
  • Champions others achievements and celebrates success

Don't hesitate and act with purpose

  • Acts decisively to give clear direction to their teams, aligning with our purpose, vision and values at all times
  • Brings an appetite for a challenge even if it means making and learning from mistakes



Additional Information

We've got a lot to offer..

What's in it for you? Plenty. We offer our team a pretty nice package of perks (even if we do say so ourselves), including:

  • Reward Commission led bonuses across the Game Brand
  • Monthly Group Rewards and Recognition
  • Join the Fearless1000 Incentive Scheme watch THIS video to find out more
  • We offer a wide range of Development Courses with National Qualifications
  • 40% In store Uniform Discount
  • Discounted Gym membership
  • Group Wide 20% Discount across all Fascia's

  • Assistant Store Manager

    2 weeks ago

    London,, UK, United Kingdom Vince Full time

    Vince is seeking a dynamic, customer service driven Full-Time Assistant Store Manager for a new location in London.The Assistant Store Manager (ASM) is responsible for assisting the Store Manager in the daily operation of the store. He/she must demonstrate leadership by maximizing profits, sales and the customer service experience. The ASM will be...

  • Assistant Store Manager

    4 weeks ago

    London,, UK, United Kingdom HAYS Full time

    Hays are working with a supermarket giant who are looking to recruit Assistant Store Managers for a number of locations across Central and Greater London. There are some amazing opportunities to join a global leader where you can accelerate your career. Role Overview: As an Assistant Store Manager in a supermarket, you will be instrumental in supporting the...

  • Assistant Store Manager

    1 month ago

    London,, UK, United Kingdom Leica Camera Ltd Full time

    About the roleThe Assistant Store Manager contributes to the success and growth of Leica Store Mayfair. They will assist and support the Store Manager in the day-to-day running and operations of the store and act as a role model for Sales Associates.Key accountabilitiesSales and ServiceLead by example, acting as a role model to encourage a culture of sales...

  • Assistant Store Manager

    2 months ago

    London, UK, UK, United Kingdom Agent Provocateur Full time

    Founded in 1994 deep in London Soho’s underbelly, Agent Provocateur carved out a notorious anti-establishment narrative inspired by its punk roots and became renowned for not being afraid to shake things up. Today, Agent Provocateur is an iconic global brand, known for our provocative attitude, exceptional design, exquisite fabrics and our playfulness.Our...

  • Assistant Store Manager

    3 days ago

    London , London, UK, United Kingdom Evans Cycles Full time

    Assistant Store Manager - GlasgowCompany DescriptionWe've come a long way from the local shop in Kennington Road, London in 1921. Back then, we made our own bikes, and even won awards for the quality of our service. It was (and still is) all about knowledge, passion and value. These three things are still part of our DNA - we're still a local bike...

  • Assistant Store Manager

    4 weeks ago

    London,, UK, United Kingdom Zachary Daniels Full time

    Assistant Manager - Fashion Retail | West London | Salary: Up to £34,000 + Excellent Benefits PackageAbout the Role:We're looking for a dynamic Assistant Manager to join a premium fashion retail store in the heart of West London. In this exciting role, you'll oversee the day-to-day operations, ensuring the store runs smoothly while delivering an...

  • Assistant Store Manager

    2 months ago

    London,, UK, United Kingdom Zachary Daniels Full time

    Assistant Manager - Fashion Retail | Central LondonSalary: Up to £42,000 + Excellent Benefits PackageAbout the Role:We're looking for a dynamic Assistant Manager to join a premium fashion retail store in the heart of Central London. In this exciting role, you'll oversee the day-to-day operations, ensuring the store runs smoothly while delivering an...

  • Assistant Store Manager

    2 months ago

    London, UK, UK, United Kingdom Zachary Daniels Full time

    Assistant Manager - Wembley | Fashion Retail | Salary up to £33,000 + Fantastic Benefits PackageAre you a dynamic leader with a passion for fashion retail? Do you thrive in fast-paced environments and enjoy inspiring others to deliver outstanding customer service? If so, we have an exciting opportunity for you!As the Assistant Manager at our stylish and...

  • Assistant Store Manager

    5 months ago

    London, UK, UK, United Kingdom Manière De Voir Full time

    We’re looking for an Assistant Manager to join our new retail team based at our first and flagship store on Oxford Street,London.Reporting directly to the Head of Retail you’ll play an essential role in the management of the store, both operationally and from a people perspective. Being a natural leader, you’ll both champion and inspire others in being...

  • Luxury Assistant Store Manager

    2 months ago

    London,, UK, United Kingdom Dweet Full time

    As the Assistant concession Manager for this brand, reporting to the Concession Manager, you will be an Ambassador of the brand, motivating the team to maximise profitable sales whilst ensuring all KPIs and guidelines are delivered. To run and operate an efficient store which represents the brand image and delivers world class customer service.KEY...

  • Assistant Store Manager

    1 month ago

    London,, UK, United Kingdom Isabel Marant Full time

    ISABEL MARANTHaving founded her label in ’94, Isabel Marant instantly became renowned for her pioneering and cosmopolitan spirit bringing self-affirmation and feel good effect to her dégaine.. We run on desire. To see, to scent, to feel it all. We overflow with life, so we overflow norms. The heady rhythm of life excites us, we have the inner fire....

  • Assistant Store Manager

    4 weeks ago

    London, UK, UK, United Kingdom Vintage Threads Full time

    Who are Vintage Threads?Vintage Threads is one of the UK’s leading premium vintage retailers with two shops in London, an international online audience and over 200,000 followers on social platforms. Our mission is to bring about real change to the fashion industry by making vintage more accessible and stylish in order to be the best possible alternative...

  • Assistant Store Manager

    2 months ago

    London,, UK, United Kingdom V&C Full time

    A fantastic opportunity to join an entrepreneurial growing heritage men's brand as a Assistant Manager in their flagship store in central London. Responsible for increasing sales, increase brand loyalty and to maintain exceptional customer service, and merchandising standards within the brand area. Key Responsibilities:Merchandise stock in line with...

  • Store Assistant

    1 month ago

    London, UK, UK, United Kingdom Mekhann Full time

    Store AssistantLocation: Bond Street, LondonMekhann was founded in 2012 with a mission to blend a contemporary perspective with the rich heritage of textile craftsmanship, a tradition that has flourished for over two millennia. By combining exquisite handcraftsmanship with modern design, we are dedicated to producing the finest hand-embroidered, naturally...

  • Assistant Store Manager

    4 months ago

    London, UK, UK, United Kingdom Outdoor and Cycle Concepts Ltd Full time

    Outdoor & Cycle Concepts | Cotswold Outdoor | RunnersNeed | Snow + RockAssistant Store Manager | Full Time | 40 hours Up to £30,000 + annual bonusAre you passionate about the great outdoors and eager to lead a dynamic team? Outdoor & Cycle Concepts, the premier destination for outdoor enthusiasts, are seeking a dedicated and energetic Assistant Store...

  • Store Manager

    2 weeks ago

    London, UK, UK, United Kingdom Zachary Daniels Full time

    Join a Leading Retail Brand as a Store Manager in East London | Salary up to £45,000 + BonusReady to lead a high-profile store and make a real impact? Zachary Daniels Retail Recruitment is excited to partner with a leading big-box retailer to find an exceptional Store Manager in East London. With a competitive salary of up to £45,000 plus a generous bonus...

  • Store Manager

    4 weeks ago

    London, UK, UK, United Kingdom Zachary Daniels Full time

    Store Manager | Richmond | £33,000 | Boutique retail store We are seeking a dynamic and experienced Store Manager to join a renowned and expanding boutique retail store that is experiencing ongoing success. This is an exciting opportunity to lead the store in a vibrant location. As a Store Manager, you will engage in a diverse and rewarding role that allows...

  • Store Manager

    2 months ago

    London,, UK, United Kingdom DOLCE&GABBANA Full time

    We are currently seeking an exceptional Store Manager to join our Sloane Street boutique team on a full time permanent basis.A solid proven track record within a similar role is necessary as well as profound understanding ofluxury retail and managing teams whilst driving excellence and people culture.Role overview:ScopeEnsure the achievement of store sales...

  • Store Manager

    2 months ago

    London,, UK, United Kingdom bloobloom Full time

    We are currently hiring for full-time Store Manager positions at our London locations.bloobloom was created to change the way people buy their glasses by rebuilding the entire experience. In a market populated by dinosaurs, we’re putting design and technology back at the heart of the process of buying a pair of glasses, making the journey fun and exciting...

  • Store Manager

    1 week ago

    London, UK, UK, United Kingdom Strathberry Full time

    About StrathberryProudly Scottish at heart, but with a keen international outlook, Strathberry creates unique luxury pieces, handcrafted in Spain using only the very finest quality leathers and finishes. Known for its instantly recognisable bar closure and minimalist design aesthetic, Strathberry’s elegant lines and exceptional attention to detail have led...