Store Manager

2 months ago

London, UK, United Kingdom DOLCE&GABBANA Full time

We are currently seeking an exceptional Store Manager to join our Sloane Street boutique team on a full time permanent basis.

A solid proven track record within a similar role is necessary as well as profound understanding of

luxury retail and managing teams whilst driving excellence and people culture.



Role overview:

Scope

  • Ensure the achievement of store sales budget
  • Responsible for managing the store costs in an effective manner
  • Responsible for the overall results of the store, working closely with all Managers (FoH and BoH) to ensure that the day-to-day activities build into the long term plan
  • As a dynamic and inspiring leader, manages all activities to achieve store business objectives, demonstrating an excellent client experience
  • Perform with high integrity in company compliance with Corporate departments
  • Be an ambassador of the brand by promoting its values and ambitions within the market place
  • Key Holder


Key Accountabilities

  • Empowered by the Retail Director/Area Manager/City Manager:
  • guarantee the store profitability
  • create the vision and tone for the store while at the same time driving a highly successful and profitable business with the partnership of both Regional/Corporate managements
  • develop and implement business action plans to maximize sales for each product category and clients tier segment
  • maintain a high sell through
  • ensure the implementation and execution of all company initiatives within the store
  • Ensure that the highest level of client service is provided motivating and challenging the Staff (FoH and BoH)
  • Guarantee the full organization of company assets, for both the BoH and FoH guidelines
  • Communicate company set KPIs and identify strategies to ensure that the performance standards are met
  • Lead daily store meetings to communicate current business trends, relevant updates and motivate the store employees to perform
  • Oversee and support stock levels through direct communication with key business departments
  • Assure stock fill-in on basics and purchase assortment to achieve store goals
  • Lead the CRM processes in order to:
  • guarantee the execution of the company’s CRM initiatives
  • opportunities with loyal and potential clients
  • Ensure Learning and Development activities for the store employees:
  • overseeing training conducted by other Staff members ensuring that product knowledge, client service, systems, procedures and teamwork are adequately covered
  • in collaboration with HR L&D, defining and guaranteeing the effective execution of individual development plans for the Staff, which include clear, measurable goals and performance reviews on timely bases
  • conducting monthly coaching sessions with the store managerial roles to review performance and provide constructive, timely feedback
  • supervising and/or conducting, if needed, monthly coaching sessions with the store employees to review performance and provide constructive, timely feedback
  • Approve the store schedules and leadership zoning, to ensure adequate floor coverage and timely submission of payroll records for all employees
  • Recap monthly store performance, reporting current business trend to cover every aspect of the business, as well as, competitors’ performance
  • Monitor store expenses and maintain store operating budget while aiming to reduce overall cost
  • Assure the processing of daily incoming and outbound merchandise requests and shipments
  • Guarantee the Visual Merchandising standards
  • Assure the inventory control
  • Guarantee the overall store presentation that includes overseeing maintenance, housekeeping, professionalism and organization
  • Collaborate with Corporate departments for adhering to and enforcing all company’s policies and procedures


Work with HR to:

  • recruit and retain a high performing team
  • ensure a consistent and branded onboarding experience for all new joiners
  • participate to the Corporate review process for all store employees and set annual employees goals
  • assure effective resolution for all the employee relations issues
  • ensure Learning and Development activities for the store employees of FoH and BoH
  • Assure excellent performance for the BoH team in order to:
  • guarantee an effective support on the FoH activities
  • be compliant with company procedures
  • Perform other duties as directed



Profile:

· Proven track record with successful results in a similar role

· Minimum of 5 years in a management role

· Excellent interpersonal and effective communication skills

· Eligibility to live and work in the UK

  • Store Manager

    1 week ago

    London, UK, UK, United Kingdom Zachary Daniels Full time

    Join a Leading Retail Brand as a Store Manager in East London | Salary up to £45,000 + BonusReady to lead a high-profile store and make a real impact? Zachary Daniels Retail Recruitment is excited to partner with a leading big-box retailer to find an exceptional Store Manager in East London. With a competitive salary of up to £45,000 plus a generous bonus...

  • Store Manager

    2 months ago

    London, UK, UK, United Kingdom Ray-Ban Full time

    Being part of EssilorLuxottica means being part of a passionate international and diverse community of 190,000 individuals working towards a common mission, help people “to see more, be more”.With a global presence in more than 150 countries, an incredible heritage, and a fascinating vertical integrated business model, EssilorLuxottica offers endless...

  • Store Manager

    5 days ago

    London, UK, UK, United Kingdom Ray-Ban Full time

    Being part of EssilorLuxottica means being part of a passionate international and diverse community of 190,000 individuals working towards a common mission, help people “to see more, be more”.With a global presence in more than 150 countries, an incredible heritage, and a fascinating vertical integrated business model, EssilorLuxottica offers endless...

  • Store Manager

    5 days ago

    London,, UK, United Kingdom Max Mara Fashion Group Full time

    ABOUT MAX MARA FASHION GROUPMax Mara Fashion Group is recognized throughout the world as the precursor ofmodern pret-à-porter fashion. The Company was founded in 1951 with the aim ofoffering “haute de gamme” feminine clothing, produced according to excellentindustrial processes. Passion, commitment and tradition have created a uniquefashion style.We are...

  • Store Manager

    5 days ago

    London, UK, UK, United Kingdom Zachary Daniels Full time

    Store Manager - South West London Fashion Retail | Salary Up to £38,000 + Amazing Benefits! Are you a dynamic and passionate leader with a flair for fashion retail? We're on the hunt for a Store Manager to take charge of a fabulous store in South West London, where you'll drive performance, inspire your team, and deliver an unforgettable shopping...

  • Store Manager

    3 weeks ago

    London, UK, UK, United Kingdom Zachary Daniels Full time

    Store Manager | Richmond | £33,000 | Boutique retail store We are seeking a dynamic and experienced Store Manager to join a renowned and expanding boutique retail store that is experiencing ongoing success. This is an exciting opportunity to lead the store in a vibrant location. As a Store Manager, you will engage in a diverse and rewarding role that allows...

  • Store Manager

    5 days ago

    London,, UK, United Kingdom Victoria Beckham Full time

    Job Title: Flagship Store ManagerReporting to: Europe Retail DirectorDirect Reports: Dover Street Sales TeamLocation: Mayfair, London – Dover StreetRole OverviewThe Store Manager will oversee all aspects of operations at the Flagship Victoria BeckhamBoutique in London, with a focus on achieving store excellence, team leadership, and drivingclient...

  • Assistant Store Manager

    1 week ago

    London,, UK, United Kingdom Vince Full time

    Vince is seeking a dynamic, customer service driven Full-Time Assistant Store Manager for a new location in London.The Assistant Store Manager (ASM) is responsible for assisting the Store Manager in the daily operation of the store. He/she must demonstrate leadership by maximizing profits, sales and the customer service experience. The ASM will be...

  • Store Manager

    2 months ago

    London,, UK, United Kingdom bloobloom Full time

    We are currently hiring for full-time Store Manager positions at our London locations.bloobloom was created to change the way people buy their glasses by rebuilding the entire experience. In a market populated by dinosaurs, we’re putting design and technology back at the heart of the process of buying a pair of glasses, making the journey fun and exciting...

  • Store Manager

    5 days ago

    London, UK, UK, United Kingdom Strathberry Full time

    About StrathberryProudly Scottish at heart, but with a keen international outlook, Strathberry creates unique luxury pieces, handcrafted in Spain using only the very finest quality leathers and finishes. Known for its instantly recognisable bar closure and minimalist design aesthetic, Strathberry’s elegant lines and exceptional attention to detail have led...

  • Assistant Store Manager

    3 weeks ago

    London,, UK, United Kingdom HAYS Full time

    Hays are working with a supermarket giant who are looking to recruit Assistant Store Managers for a number of locations across Central and Greater London. There are some amazing opportunities to join a global leader where you can accelerate your career. Role Overview: As an Assistant Store Manager in a supermarket, you will be instrumental in supporting the...

  • Assistant Store Manager

    1 month ago

    London,, UK, United Kingdom Leica Camera Ltd Full time

    About the roleThe Assistant Store Manager contributes to the success and growth of Leica Store Mayfair. They will assist and support the Store Manager in the day-to-day running and operations of the store and act as a role model for Sales Associates.Key accountabilitiesSales and ServiceLead by example, acting as a role model to encourage a culture of sales...

  • Store Manager

    3 weeks ago

    London,, UK, United Kingdom Moss Full time

    About Us:Location: Canary WharfOur Vison is to be admired for our craft, experience, and sustainability. Desired by our customers and loved by our people.Today Moss is more than a menswear brand, we are ‘Styling individuals for moments that matter’. We’re not just for men on their big day – we’re for everyone, all the time. Whether they need to...

  • Store Manager

    1 month ago

    London, UK, UK, United Kingdom Moss Full time

    About the Job - Location: CheapsideMoss is an editor for men, providing a versatile range of menswear. By drawing upon our 171 years of tailoring experience, we give in-depth knowledge and suiting expertise - adapting the latest trends whilst staying true to our heritage. As a brand we inspire and guide, helping men feel amazing whatever the occasion.You are...

  • Assistant Store Manager

    2 months ago

    London, UK, UK, United Kingdom Agent Provocateur Full time

    Founded in 1994 deep in London Soho’s underbelly, Agent Provocateur carved out a notorious anti-establishment narrative inspired by its punk roots and became renowned for not being afraid to shake things up. Today, Agent Provocateur is an iconic global brand, known for our provocative attitude, exceptional design, exquisite fabrics and our playfulness.Our...

  • Assistant Store Manager

    2 months ago

    London,, UK, United Kingdom Zachary Daniels Full time

    Assistant Manager - Fashion Retail | Central LondonSalary: Up to £42,000 + Excellent Benefits PackageAbout the Role:We're looking for a dynamic Assistant Manager to join a premium fashion retail store in the heart of Central London. In this exciting role, you'll oversee the day-to-day operations, ensuring the store runs smoothly while delivering an...

  • Assistant Store Manager

    3 weeks ago

    London,, UK, United Kingdom Zachary Daniels Full time

    Assistant Manager - Fashion Retail | West London | Salary: Up to £34,000 + Excellent Benefits PackageAbout the Role:We're looking for a dynamic Assistant Manager to join a premium fashion retail store in the heart of West London. In this exciting role, you'll oversee the day-to-day operations, ensuring the store runs smoothly while delivering an...

  • Assistant Store Manager

    2 months ago

    London, UK, UK, United Kingdom Zachary Daniels Full time

    Assistant Manager - Wembley | Fashion Retail | Salary up to £33,000 + Fantastic Benefits PackageAre you a dynamic leader with a passion for fashion retail? Do you thrive in fast-paced environments and enjoy inspiring others to deliver outstanding customer service? If so, we have an exciting opportunity for you!As the Assistant Manager at our stylish and...

  • Store Manager

    4 weeks ago

    London,, UK, United Kingdom BERSHKA Full time

    BERSHKA PARK HOUSE LONDON -GENERAL MANAGER -MATERNITY COVER About us:Inditex is one of the largest fashion distribution groups in the world, with seven commercial brands: Zara, Pull&Bear, Massimo Dutti, Bershka, Stradivarius, Oysho, Zara Home and Uterqüe. We are what you wear to work, what you decide to decorate your life with, what you choose for that...

  • Store Manager

    3 days ago

    London,, UK, United Kingdom BERSHKA Full time

    BERSHKA GENERAL MANAGER -LONDON (PARK HOUSE) MATERNITY COVER About us:Inditex is one of the largest fashion distribution groups in the world, with seven commercial brands: Zara, Pull&Bear, Massimo Dutti, Bershka, Stradivarius, Oysho, Zara Home and Uterqüe. We are what you wear to work, what you decide to decorate your life with, what you choose for that...