Deputy Home Manager

2 months ago

Dudley UK, West Midlands, United Kingdom Heal Care Group Full time

Heal Care Group

Heal Care Group is on a mission to raise the bar for children in care by providing a transformative experience for children who have experienced developmental trauma. We are dedicated to a care philosophy rooted in trauma-informed practice, such as a DDP, and a commitment to connection and healing.

At Heal, we are fortunate to have the opportunity to make a life-changing impact on children and on their families for generations to come. We understand the ripple effects of the work we do and we are on a mission to improve the lives of thousands of children for decades to come.

Our goal is to improve the lives of children in care by raising the bar in everything we do and establishing a gold standard for residential childcare. We’re on the lookout for people who want to join our team and help us transform lives for the better.


The Role

Deputy Manager

Our Deputy Managers are a vital part of our team as they are responsible for the management and development of the Home in conjunction with the designated Registered Manager. Including implementing all company policies and procedures, The Children’s Home Regulations 2015, and compliancy with Ofsted inspections. To work in line with the company’s values and ethos, contributing to that gold standard care.


Service & Practice Management

1. In conjunction with your Registered Manager you will have responsibility for:

2. The development and delivery of high quality care in accordance with individual educational plans, relevant Legislations and Regulations and the Organisations Policy and procedures guidelines, showing an awareness to integrate an equal opportunities approach and working in an anti-discriminatory way and incorporate safeguarding responsibilities and work within Working Together to Safeguard Children 2015 legislation

3. Adherence to all legislative guidelines in respect of safety and ensure that all adults in the home have adequate working knowledge and training

4. The keeping of appropriate records and the implementation of monitoring and evaluation systems, including linking with all stakeholders

5. To develop and promote new techniques and approaches to childcare provision based in the home

6. To share responsibility for the home with the support of the registered manager; including on-call responsibility.

7. The ability to write reports to a high standard and the ability to enable us to sustain the required standards with regard to written communication to external agencies.

8. To take ownership of the referral process and placement decisions including; completion of all relevant paperwork & visits in the absence of the registered manager.

9. The ability to accept responsibility for decision making when appropriate.

10. To actively contribute to the homes development, ensuring the home is maintained to a high standard and is well presented.

11. Ensuring compliance with the relevant guidelines e.g. OFSTED, Health and Safety at Work Legislation, Fire Regulations.

12. To develop and promote education in line with children’s home regulations.

13. Where appropriate to develop and facilitate training on current relevant issues pertinent to children in our care.


HR Management:

1. In conjunction with your Registered Manager you will have responsibility for:

2. To ensure the appropriate induction programme is made available to new adults in the home in line with the organisations policies. To identify, plan for, and meet adults in the home development including oversight of the development of practice learning and Diploma.

3. To ensure that adults in the home receive adequate support and supervision and annual appraisals which assist us to maintain high standards of care. To maintain adults’ files in accordance with legislation.

4. To organise and chair regular team get together meetings.

5. To undertake the investigation of grievances, complaints and disciplinary matters (at an appropriate level) in accordance with the organisations policies and procedures.

6. To support the recruitment & retention processes of adults in the home.


Financial Management:

In conjunction with your Registered Manager you will have responsibility for:

1. Monitoring the service budget and all financial transactions; ensuring financial targets are achieved and adhered to.

2. Responsibility for ensuring the homes budget is maintained.

3. Responsibility for ensuring that the overall maintenance of the homes premises and equipment meets requirements.


Place of Work:

To be assigned to a registered children’s home, but all roles are multi-based if/when required you may be asked to move to support another home.


The Ideal Candidate


What we are looking for:

· Someone who is passionate about raising the bar for children in care

· Level 3 Diploma with Children & Young People

· Level 5 Diploma in Leadership & Management for Residential Childcare or a willingness to undertake this qualification

· Flexibility within your hours; able to work shifts, weekends

· At least 1 years’ experience of supervising colleagues

· Strong understanding of Safeguarding

· Strong understanding of professional boundaries & how to maintain them


Culture Fit

· Humble

· Empathetic

· Ambitious / Aspirational

· Love what you do


Pay, Perks, & Opportunity

Our goal is to build a world-class care team to help us raise the bar, and whilst we understand that money isn't everything, we strive to be competitive in our compensation and to be in the top 5% of pay and perks for every role we hire for.

  • Competitive pay - Heal strives to be in the top 5% for pay in the sector.
  • 28 days annual leave + your birthday.
  • Fully sponsored training, certifications, and professional development.
  • Enrolment in fully funded Level 3/4/5 Children and Young People’s Workforce qualification.
  • £500 bonus via our 'Refer a Friend’ scheme.
  • Employee prizes, incentive rewards, paid holidays, and much more.


The opportunity to have a life-changing impact on a child

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