Deputy Ticketing
1 month ago
About the role
We are looking for an energetic and pro-active digital marketer for the post of Website and Digital Manager at Warwick Arts Centre.
This role is key in managing and maximising the use of our website and overseeing all digital communications at Warwick Arts Centre.
Key responsibilities include:
- Ensuring that all events and editorial content are loaded and up to date
- Continual improvements and development to deliver growth, including UX design, SEO and conversion rate optimisation
- Managing relationships with external digital partners
- Providing strategic guidance to colleagues on user experience, CRM optimisation (using Spektrix, our ticketing system) as well as content strategy based on brand message
To be considered for this role you’ll have:
- Excellent experience of managing a complex website, co-ordinating across multiple teams, both internal (Arts Centre / University) and external (digital agency)
- Experience of the delivery of digital projects and content management centred on user experience and data-driven analysis
- Exceptional attention to detail and good command of language for multiple comms channels
- Experience of web and digital optimisation projects
It would also be beneficial (although not essential) if you had experience of ticketing and booking software (particularly Spektrix & Artifax), an understanding of user-centred design, knowledge of arts industry practice, SEO experience and use of analytics packages
About the Department
Warwick Arts Centre is the largest multi art form arts centre outside London, presenting events, activities, films and exhibitions to over 200,000 people every year.
We are one of the region’s leading learning, visual arts, cinema and performing arts venues. We work with exceptional artists and creatives from the city, region and globally delivering a programme that reflects our local and global context. As an arts centre on a university campus our ambition is to develop programmes which speak to and reach our audiences on campus, in the city of Coventry and the wider region. Our city is one of the most ethnically diverse and youngest in Europe our goal is to reflect this through our work and the people we employ.
Our commitment to equality
Warwick is committed to building an organisation of mutual respect and dignity, promoting a welcoming, diverse, and inclusive working and learning environment. We recognise that everyone is different in a variety of visible and non-visible ways, and that those differences are to be recognised, respected, and valued. Where possible, we go beyond legislation to provide a place where everyone can thrive, supporting all staff to achieve their full potential. We aspire to remove economic, social, and cultural barriers that may otherwise prevent people from succeeding.
We therefore welcome and encourage applications from all communities regardless of culture, background, age, disability, sex/gender, gender identity or expression, ethnicity, religion/belief, or sexual or romantic orientation. As part of our commitment to increasing the diversity of staff within the Arts Centre we are particularly keen to encourage applications from people from groups that are Warwick Arts Centre is a department of the University of Warwick, and the successful candidate will be employed by the University of Warwick.
*Global Majority is a collective term that refers to people who are Black, Asian, Brown, dual-heritage, indigenous to the global south, and or, have been racialised as 'ethnic minorities.'
About the University
Born in the 60s with a mindset of boldness, imagination and collaboration, the University of Warwick is a world-leading research-intensive university with the highest academic and research standards. We’re one of the world’s top universities, ranked 67th in the world and 10th in the UK*, with 92% of our research assessed to be ‘world leading or internationally excellent’**.
You'll be joining a diverse, innovative and globally connected community committed to igniting real world progress. Here at Warwick, we offer you opportunities to follow your ambitions as long as you bring the energy and determination to succeed.
*QS World University Rankings 2024
** Research Excellence Framework 2021
To find out more about us visit our website.
Our Commitment to Inclusion
Warwick is committed to building an organisation of mutual respect and dignity, promoting a welcoming, diverse, and inclusive working and learning environment. We recognise that everyone is different in a variety of visible and non-visible ways, and that those differences are to be recognised, respected, and valued. Where possible, we go beyond legislation to provide a place where everyone can thrive, supporting all staff to achieve their full potential. We aspire to remove economic, social, and cultural barriers that may otherwise prevent people from succeeding.
We therefore welcome and encourage applications from all communities regardless of culture, background, age, disability, sex/gender, gender identity or expression, ethnicity, religion/belief, or sexual or romantic orientation. To find out more about our social inclusion work at Warwick visit our webpages here.
The University currently holds a Race Equality Charter Bronze Award, Athena Swan Sliver Award and a Disability Smart Bronze Award. The University of Warwick is also one of the six founder institutions of the EUTOPIA European University Alliance.
Disclosure & Barring Service (DBS)
The University of Warwick complies with the DBS Code of Practice and undertakes not to discriminate unfairly against anyone who makes a Disclosure relating to a conviction or other information revealed. More information is available on the University’s Vacancy pages and applicants may request a copy of the DBS Code of Practice.
What we offer
We will provide you with a great range of benefits, which include an attractive pension scheme, holiday days, excellent learning and development opportunities, and savings on a wide range of products and services. We offer a generous maternity/paternity/adoption/parental leave policy, and onsite childcare facilities.
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