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Account Manager
1 month ago
About the Company:
Our client is a Fortune 500 enterprise software leader, recognized for its expertise in infrastructure and cybersecurity solutions. Through strategic growth and a focus on innovation, the company continues to drive the future of technology and deliver exceptional results for its global clients. This role offers the opportunity to contribute to a market leader and grow within a high-performance team.
About the Role: Senior Account Manager
We are seeking a dynamic Account Manager with business proficiency in Dutch to manage a number of existing high-value accounts in the Benelux market (Belgium, Netherlands, Luxembourg). The focus will be on building relationships with C-Level executives and transitioning clients from perpetual licenses to subscription-based SaaS bundles. You will drive renewals, upselling, and cross-selling opportunities to support revenue growth. This role involves direct engagement with customers, presenting value propositions, and ensuring client satisfaction. It combines strategic account management with hands-on sales execution, working on solutions that address complex business challenges.
Responsibilities:
- Customer Focus: Lead efforts to optimize the overall customer experience, leveraging your language skills, business insights, and sales expertise to build relationships with key decision-makers in the Benelux market.
- Revenue Growth: Drive revenue through renewals, upselling, and cross-selling within assigned accounts, ensuring solutions align with customer needs.
- Account Management: Develop strategies for long-term success in your assigned accounts, balancing immediate goals with sustainable account growth.
- Pipeline Management: Maintain a strong sales pipeline and track progress to meet sales targets.
- Product Expertise: Master the software portfolio, including infrastructure, virtualization, and security solutions, to offer the right solutions for customer needs.
- Customer Success: Proactively engage accounts to ensure adoption of products, maximize renewals, and deliver strong customer satisfaction.
- Business Reviews & Reporting: Provide accurate sales forecasts, reports, and conduct regular business reviews to ensure customer success and future opportunities.
Required Skills:
- Dutch Business Proficiency: Fluency in business-level Dutch is essential for this role. Additional language skills (such as French or English) are a plus.
- Customer-Centric Mindset: Align solutions with customer priorities, offering unique perspectives and addressing key business challenges.
- Effective Communication: Build strong relationships with decision-makers and influencers by linking business needs to software solutions.
- Business Acumen: Understand the economic and industry trends affecting customers, using this knowledge to drive growth opportunities.
- Strategic Value Creation: Present actionable recommendations that demonstrate the value of proposed solutions.
- Results-Oriented: Proactively advance the sales process while respecting customer decision-making timelines.
Qualifications:
- Proven experience in account management or sales, with a focus on high-value accounts.
- Business proficiency in Dutch is required. Knowledge of other Benelux languages (e.g., French or English) is beneficial.
- Strong experience working with C-Level stakeholders.
- Demonstrated success in driving renewals, upselling, and cross-selling in a B2B environment.
- Ability to adapt to fast-paced, dynamic business environments.
- Familiarity with SaaS solutions and complex sales cycles.
Equal Opportunity Statement:
Recognition One and its client are proud to be equal opportunity employers. We will consider qualified applicants without regard to race, colour, creed, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability status, medical condition, pregnancy, protected veteran status or any other characteristic protected by federal, state, or local law. We will also consider qualified applicants with arrest and conviction records consistent with local law.
