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Vice President of Customer Success
3 months ago
Wenham Carter is supporting a $500M+ ARR SaaS Vendor to hire VP of Customer Success. The company is a global leader in GRC software and was rated as a Leader in the most recent Forrester GRC Wave. The company has been recognized a Top 30 place to work in the UK, one of the Top 20 software companies globally and is consistently achieving over 20% YoY revenue growth.
In the role, you will report to the Global Head of Customer Success and lead a team of over 60 Customer Success Directors and Managers across EMEA. You will be given the autonomy to define the Customer Success strategy for EMEA, driving customer satisfaction and successful product adoption throughout some of the most well-known enterprises in the world.
Requirements:
• 3+ years experience leading a large regional customer success team for a high-growth SaaS vendor
• Have worked as a hands-on Customer Success Manager earlier in your career
• Willing to work from central London office 3 days per week
