HR Operations Manager

3 days ago

London, UK, United Kingdom Ahli United Bank PLC Full time

Job Summary


The HR operations Manager will lead the HR Operations team of 4, overseeing essential HR functions to support efficient people management and to ensure compliance with the bank policies, procedures and statutory requirements. The role requires solid expertise in HR processes and systems, employee lifecycle management, compliance, and workforce administration. The focus of the role is on quality, operational excellence, and continuous improvement.


The role is part of a small HR team where a hands-on, flexible approach is key to achieving excellent people services.


Core Responsibilities

  • HR Operations Management

Oversee the HR operations team, ensuring the timely and accurate execution of payroll, benefits administration, learning and development administration, HRIS, employee records management, in compliance with GDPR and internal policies. Oversight of recruitment, onboarding, and off-boarding processes. Performance appraisal process administration. Develop and implement HR procedures and guidelines that align with bank regulations, culture, and industry best practices. Responsible for oversight and preparation of MI reports and HR data analysis. Maintain HR policy register and participate in policy revisions and updates. Vendor management for HR-related vendors and providers, including contract renewals and invoice processing.


  • Remuneration, Payroll and Benefits Administration

Manage payroll data preparation and conduct checks in preparation for processing by external payroll provider, ensuring compliance with statutory and internal requirements. Oversee benefits administration, including health insurance, pension plan, and other employee benefits, while working with external vendors and providers. Manage market reviews of the benefits providers. Ensure accurate reporting and timely employee communication on benefits. Manage pay review processes, in line with the bank’s Remuneration Policy. This includes preparation and manipulation of the pay review data and employee communication. Assist the Head of HR in preparation of reports and presentations for the Leadership team and the Board. Manage annual HR budgeting process, including headcount and cost budgets.


  • Employee Data Management & HR Systems

Maintain accurate employee records and data, ensuring privacy, security, and compliance with date standards (such as GDPR).Manage HRIS operations, reporting, and data integrity. Oversee/conduct generation of reports for HR metrics, tactical and strategic planning. Implement and manage HR data analytics to identify trends, support decision-making, and improve operational processes.


  • Compliance & Risk Management

Ensure compliance with the employment laws, banking regulations, and internal policies. Conduct regular reviews of HR practices, data, and policies to identify and mitigate risks. Develop, maintain, and monitor internal HR controls, reporting, and compliance requirements specific to banking industry standards. Manage operational risk in the HR function, including the responsibility for updating the operational risk system for HR. In conjunction with Compliance, support SM&CR processes within the remit of the HR function. This includes conducting annual background checks for Fitness and Propriety. Responsible for preparation and timely submission of data requested by internal and external audit. Implement any audit action points related to HR Operations.


  • Process Improvement & Project Management

Identify and drive continuous improvement initiatives within the HR operations function to enhance efficiency and reduce errors. Collaborate with cross-functional teams, including the Group, to implement HR projects, including system upgrades, new software integrations, and policy revisions. Monitor industry trends and statutory requirements, proposing changes to internal HR processes to remain competitive and compliant.


  • Employee Relations & Support

Oversee HR Operations service as the point of contact for employee enquiries related to HR policies, payroll, benefits, and compliance.Record and track employee relations cases, in collaboration with HR Business Partner(s) Support bank leadership in promoting a positive workplace culture and addressing employee issues and concerns proactively. Apply the lens of Equality, Diversity and Inclusion and wellbeing to HR practices, processes and procedures. Propose and implement enhancements to HR Operation services to help achieve ED&I. Participation in the wellbeing initiatives and their administration


  • Team management

Share knowledge within the team, encourage and support professional growth and development. People management of the team, including attendance, performance and discipline.


Qualifications and Experience


  • Several years of experience in HR Operations, preferably within banking or financial services.
  • Experience in a supervisory or management role.
  • Strong knowledge of HR practices, HRIS systems (ideally Oracle) and employee benefits.
  • Benefits and/or payroll administration experience is a plus.
  • Experience of implementation of a new HR & payroll system is highly desirable.
  • Experience of working in a small to medium size organization is highly beneficial.
  • Good knowledge of UK employment law and best practice.
  • CIPD qualification or equivalent experience.

  • HR Operations Partner

    3 days ago

    London,, UK, United Kingdom Frazer Jones Full time

    Frazer Jones is delighted to partner with a prestigious Asset Management firm based in London as they are seeking an HR Associate to join their dynamic team. This is an exciting opportunity for an individual looking to gain exposure in a fast-paced, professional environment and contribute to the smooth operation of key business functions.Key...

  • HR Manager

    3 days ago

    London, UK, United Kingdom Woods Foster Full time

    This HR Manager role is a unique opportunity to lead a dynamic HR function and play a critical role in supporting a talented team. You’ll manage a range of HR responsibilities to ensure the smooth operation of their human resources, support their managers, and promote a positive, inclusive workplace culture. Key Responsibilities: • Oversee all HR...

  • Head of HR Operations

    4 weeks ago

    London, UK, United Kingdom Harris Federation Full time

    About Us The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We...

  • HR Manager

    4 weeks ago

    London, UK, United Kingdom Harris Federation Full time

    About Us The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We...

  • Head of HR Operations

    3 weeks ago

    London,, UK, United Kingdom Strategic Dimensions Full time

    About usOur client is an award-winning global entertainment company, headquartered in London. The RoleAs the business has grown, becoming more global and more complex, our client is now looking for a Head of HR Operations to join the team.This role will help redesign and redefine how the business uses data and analytics as well as making operations processes...

  • HR Manager

    2 months ago

    London, UK, UK, United Kingdom Planet Education Networks Full time

    Company: Planet Education NetworksPosition: HR Manager Location: ON-SITE, London, UKEmployment Type: Full-Time, Monday to FridaySalary: £50K – £55K (Depending on work experience) Purpose of the Role:To lead and manage the HR Function for Planet Education Networks, providing advice and guidance to the Company’s leadership team and business managers on...

  • HR Manager

    3 weeks ago

    London, UK, UK, United Kingdom Planet Education Networks Full time

    Position: HR Manager Company: Planet Education NetworksLocation: ON-SITE, London, Canary WharfEmployment Type: Full-Time, Monday to FridaySalary: £45K – £50K (Depending on work experience) Purpose of the Role:To lead and manage the HR Function for Planet Education Networks, providing advice and guidance to the Company’s leadership team and business...

  • HR Manager

    3 weeks ago

    London, UK, United Kingdom GORDON YATES Full time

    HR Manager We are currently recruiting for a HR Manager to start immediately on a temp- basis- for 4-6 months - £29-32 an hour £52,365 Hybrid - Based Near Tower Hill; WHO WILL YOU BE WORKING FOR? Our client is an established non-profit membership Healthcare organisation. WHAT WILL YOU BE DOING? To lead, develop and design learning and development...

  • HR Operations Lead – Northern Europe

    2 months ago

    London, UK, UK, United Kingdom MacGregor Black Full time

    HR Operations Lead – Northern EuropeDo you have exposure to German employment laws and regulations?Can you inspire and lead a diverse team through transformational change while ensuring alignment with our global vision?Are you ready to take ownership of an HR strategy that not only supports but accelerates business growth across multiple regions?MacGregor...

  • HR Manager

    2 months ago

    London, UK, UK, United Kingdom Altum Consulting Full time

    HR Manager | £48K-£52K | Permanent role | Hybrid working 2-3 days onsite Altum are partnering with a well-known London-based charity to recruit an experienced HR Manager to join their small and collaborative team. A truly generalist role and reporting to the COO, key responsibilities will include:Lead on the review and update of all people policies and...

  • Workday HR Operations

    3 weeks ago

    London,, UK, United Kingdom Focus Cloud Group Full time

    Workday HR Operations - Employee Services Functional Lead / 9 Month Contract / London Hybrid 3 days per week on site – 2 days Remote / Start ASAPRate: £600 - £700 per dayAre you ready to make your mark as part of our Global HR Operations team? Then you’ve come to the right place. We’ll support you, give you responsibility and welcome you as an...

  • HR Compliance Manager

    4 weeks ago

    London,, UK, United Kingdom McCann & Braham Full time

    Job Overview:We are seeking an experienced HR Compliance Manager to join our client, a global leader in commodity production and supply chain services. In this role, you will be responsible for the implementation and oversight of the global HR governance and assurance framework, ensuring full compliance with legal and regulatory requirements.This is a remote...

  • People Operations Manager

    1 month ago

    London,, UK, United Kingdom FRP Advisory Full time

    Job Overview:We are seeking an experienced and detail-oriented People Operations Manager to oversee and optimise our HR systems, processes, and workflows. The role can be based in Brentwood or London with regular visits to both locations required. This role is crucial to ensuring the smooth operation of our People function, including managing the HR system,...

  • HR Coordinator

    3 days ago

    London, UK, United Kingdom Brookfield Asset Management, Inc Full time

    Location London - One Canada Square, Level 26 Brookfield Culture Brookfield has a unique and dynamic culture. We seek team members who have a long-term focus and whose values align with our Attributes of a Brookfield Leader: Entrepreneurial, Collaborative and Disciplined. Brookfield is committed to the development of our people through challenging work...

  • HR Project Manager

    2 months ago

    London,, UK, United Kingdom Bruin Full time

    I am happy to come to market with an exclusive mandate from a well-respected Asset Manager, whom are searching for an experienced HR Project Manager with a proven track record in HRIS implementation and roll out of HRIS/LMS and ATS. This company in question are really invested into the employee wellbeing and this is showcased in the hires they have made of...

  • Human Resources Operations Manager

    7 days ago

    London,, UK, United Kingdom Catalyst Partners Full time

    HR Operations Manager - Hybrid - 4 days minimum in the office - offering up to £55,000 + benefits - West End LondonOverview:Catalyst Partners is proud to work alongside an innovative and forward-thinking organisation within the private equity space. Based in the heart of London, this newly created role is seeking an up-and-coming HR Operations Manager to be...

  • HR Manager

    4 weeks ago

    London,, UK, United Kingdom HAdvisors Cicero Full time

    H/Advisors Cicero are looking for an experienced HR Manager to join our team for 9-12 months to cover maternity leave. The successful candidate will be responsible for the delivery and development of the HR strategy and a wide range of HR support services, advisory and programmes for our talented consultants, people managers and leaders.This role provides a...

  • HR Co-ordinator

    3 weeks ago

    London, UK, United Kingdom WEBRECRUIT Full time

    HR Co-ordinator London (with hybrid working –two days per week in the office) About the Organisation Our client is dedicated to ending the harm caused by gender-based violence. They work with women and children, offering services that are tailored to the unique needs of survivors. Their approach is holistic and empowering, partnering with survivors to...

  • HR Advisor

    4 months ago

    London, UK, United Kingdom CROWD CREATIVE Full time

    About The Role: Our client, a highly influential international design practice who have a reputation for ground-breaking and cutting-edge projects, are seeking an enthusiastic and efficient HR Advisor to join them at their London office. This is an immediate start position therefore they require someone who is available at short notice. As part of this...

  • Human Resources Operations Manager

    2 months ago

    London,, UK, United Kingdom Search Full time

    About the Company: This company is a leading luxury real estate developer, renowned for delivering high-end residential properties in prime London locations. Committed to the highest standards of craftsmanship, innovative design, and exceptional customer service, the company has developed prestigious projects in Covent Garden, Mayfair, Kensington, and has...