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Learning and Development Coordinator
3 months ago
Learning and Development (L&D) Coordinator
The Learning and Development (L&D) Coordinator will play a pivotal role in enhancing our current L&D offerings to support the continuous growth and development of our employees. Working closely with the L&D Senior Manager, this role will coordinate and administer a variety of learning and development initiatives across our expanding organisation. The L&D Coordinator will collaborate with the broader HR team and key stakeholders on a national level, ensuring the effective organisation of internal and external training resources and supporting company-wide learning initiatives and systems.
Key Responsibilities:
- Act as the super user for all L&D training platforms, including our clients learning management system.
- Oversee the entire process of L&D programs, from needs assessment to execution and evaluation.
- Manage the logistics of training programs, including scheduling, coordinating venues, and ensuring necessary resources are available.
- Maintain strong working relationships with external providers.
- Design online training courses using Rise and Storyline 360.
- Collaborate with the L&D Senior Manager to identify training and development needs across the company through effective reporting and stakeholder engagement.
- Stay updated on the latest trends and best practices in online education and professional development.
- Design, develop, and manage training events using the training calendar, and evaluate event effectiveness.
- Collect and analyse feedback to continuously improve program quality and impact.
- Monitor and support a robust Continuing Professional Development (CPD) strategy.
- Monitor, review, and facilitate a National Welcome event for new starters.
- Assist the HR team with various tasks as needed.
Reporting Structure:
- Reports to the Learning and Development Senior Manager.
Requirements:
- Ability to work autonomously and manage own workload.
- Recognised Learning and Development qualification or PTTLLS training qualification, or willingness to work towards acquiring a professional qualification.
- Previous experience in a Learning and Development administrative role.
- Demonstrable experience in a learning and development role, preferably as a coordinator or administrator.
- Familiarity with e-learning platforms and practices.
- Current knowledge of effective learning and development methods.
- Experience maintaining LMS systems.
- Strong organisational and project management skills.
- Proven ability to manage multiple projects and priorities simultaneously.
- Meticulous attention to detail.
- Excellent communication skills and sharp business acumen.
- Confidence in engaging with stakeholders at all levels.
- Excellent IT skills, including proficiency with Microsoft platforms.
- Ability to monitor training progress and analyse data.
- Problem-solving skills with a creative approach to finding lasting solutions.
- Ideally, experience with Rise and Storyline 360 or equivalent systems.
