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Assistant Store Manager
1 month ago
Job title: Assistant Store Manager
Location: Bluewater Shopping Centre, Dartford
Pay rate: £30,500 per annum (+ Potential Bonus + Excellent Benefits)
Although this is a full time opportunity, please speak to us about what flexibility means to you as we are always open to discuss an individual's flexible working needs, don’t let this stop you from applying.
Position Summary
We’re looking for a proactive and commercially driven Retail Supervisor to join our Boutique in
Bluewater. Your priority will be to attain the sales targets of the boutique through premium customer experience and excellent delivery of all elements of boutique performance.
A day in the life of a Retail Supervisor…
- Completing shop floor observations and providing feedback to the team in line with management support.
- Utilising customer experience and everyday coaching across the team.
- Delivering a high standard of customer service.
- Facilitating team training sessions.
- Taking accountability for managing and resolving escalated complaints.
- Monitoring and leading on internal control processes.
- Leading on ad hoc audits.
What will make you successful?
We want every customer to have a premium experience and you’ll have the passion and panache to provide exactly that. Whether customers want an intense Stormio or a fruity cup of Toccanto, you’ll be on hand to deliver service oriented sales and promote our unique brand experience. We’re looking for confident and charismatic individuals who can deliver exceptional customer service utilising strong communication and interpersonal skills, as well as being able to demonstrate:
- Previous supervisory shop floor experience in the retail sector.
- A proven track record of delivering exceptional customer service.
- A strong understanding of the retail and competitive environment in which the business operates.
- Enthusiasm to coach, train and mentor the Sales Assistants within your boutique.
- Maintain and support a positive and collaborative team culture.
