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Care Home Administrator

3 months ago


Tewkesbury nan, UK, United Kingdom Barchester Healthcare Full time
* **This is a temporary position of 6 months***

Barchester Healthcare are looking for an experienced and dedicated
Administrator to join our team and play a pivotal role within the homes
management team. Providing the General Manager with the support needed to
ensure the efficient running of a high quality home, this varied position
encompasses managing Customer Experience elements alongside, HR, Recruitment,
Payroll, Finance and the supervision of junior members of the administration
team.
Youll need to be a self-sufficient and professional individual who is
enthusiastic and promotes a positive image when communicating with others and
talking about the home, creating a positive impression. Along with strong IT
skills and excellent organisation, our Administrators will need to be
comfortable in giving others direction.

**RESPONSIBILITIES
** Promote a warm and welcoming environment for residents, staff and visitors
Manage enquiries and showrounds of the home for prospective families,
including managing the customer database appropriately to support the
commercial performance and conversion of enquiries for the home
Drive the occupancy and reputation of the Care Home as part of a community
engagement team
Support resident and family feedback with a focus on customer care
Assist with the recruitment of home staff, completing employment new starter
checks and arranging inductions
Payroll preparation for home based staff
Provide advice and guidance to employees on queries using the HR tools and
resources available
Ensure that all personal files are stored securely
Attend meetings and produce accurate notes and minutes where required
Ensure all rotas are complete
Manage safe contents, petty cash, and resident fund accounts
Update ad-hoc training, supervisions, and appraisals on staff records
Offer guidance on staff development opportunities including signposting to
Apprenticeships and qualifications

**NEED TO HAVE**
Experience in a customer facing role
Previous involvement in HR administration and recruitment
High level of attention to detail and the ability to prioritise
Proficient user of Microsoft- specifically Word, Excel and Outlook
CIPD qualification would be beneficial

**REWARDS AND BENEFITS**
Rewarding Excellence bonus, meaning you will be financially rewarded by up to
£500* for a Good or Outstanding CQC inspection
Unlimited access to our generous refer a friend scheme, earning up to £500*
per referral
Access to a wide range of retail and leisure discounts at big brands and
supermarkets
Free access to medical specialists, who are available for a second opinion if
you need it to make a decision with confidence
Confidential and free access to counselling and legal services
Tax code review service, where we will check that you are on the right code
and paying the right level of tax
Option to join our monthly staff lottery alongside thousands of colleagues
across the UK

As the only healthcare provider to be accredited as one of the best companies
to work for in the UK, Barchester are dedicated to ensuring that our team are
respected and their contribution valued. If you are looking to develop your
administrative career with an employer that is supportive and offers
progression opportunities, Barchester is an empowering and rewarding place to
be.

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