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Facilities Manager

3 months ago

UK, UK, United Kingdom psd group Full time

HOWARD GROUP, Facilities Manager, Cambridge

The Company

Howard Group was founded in 1935 and is a family-owned leading regional property developer and investor with a portfolio of diverse and professionally managed - predominantly commercial - properties.


Job Purpose

We are seeking a Commercial Property Facilities Manager to oversee the daily operations and maintenance of our portfolio of commercial properties located across the Southeast, including representing Howard Group to all tenants, suppliers, contractors and third parties. The ideal candidate will have a strong background in facilities management, excellent problem-solving skills, and a commitment to providing outstanding service to our tenants and stakeholders. A critical aspect of the role is to ensure that high standards of property presentation are achieved and maintained at all times, escalating significant, strategic or forward-looking risks and opportunities.

Key Responsibilities:

Facilities Operations Management:

Oversee the day-to-day operations of commercial properties, ensuring all facilities are well-maintained and fully operational.

Manage service contracts, including cleaning, security, landscaping, and HVAC maintenance, to ensure high standards are consistently met.

Conduct regular property inspections to identify and address maintenance issues promptly.

Tenant Relations:

Serve as the primary point of contact for tenants, addressing their concerns and requests in a timely and professional manner.

Foster positive tenant relationships by ensuring their needs are met and providing excellent customer service.

Maintenance and Repairs:

Coordinate and oversee all maintenance and repair activities, including preventive maintenance programmes.

Manage the scheduling and execution of repairs, renovations, and upgrades to ensure minimal disruption to tenants.

Budget Management:

Develop and manage the facilities budget, ensuring cost-effective use of resources.

Monitor and control expenditures, providing regular reports on budget performance and identifying areas for cost savings.

Compliance and Safety:

Ensure all facilities comply with relevant health, safety, and environmental regulations.

Implement and maintain safety protocols, emergency procedures, and risk management plans.

Vendor Management:

Negotiate and manage contracts with vendors and service providers, ensuring quality service and cost-effectiveness.

Evaluate vendor performance and make recommendations for improvements or changes as needed.

Project Management:

Plan and execute property improvement projects, including renovations and upgrades, ensuring projects are completed on time and within budget.

Coordinate with contractors, architects, and other stakeholders to achieve project goals.

Sustainability Initiatives:

Develop and implement sustainability initiatives to improve energy efficiency and reduce the environmental impact of the properties.

Monitor and report on sustainability performance and make recommendations for further improvements.