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Account Manager

4 months ago

Devon UK, South West England, United Kingdom Sarah West Recruitment Ltd Full time

Are you an experienced Account Manager with experience within the digital industry, particularly with e-commerce? Our client is seeking a dynamic professional to manage and grow a portfolio of client accounts, it might suit someone from a digital or creative agency who is used to managing multiple accounts with competing priorities.


Key Responsibilities:

  • Drive growth and expand the value of ecommerce client accounts.
  • Cultivate and sustain client relationships, managing their ecommerce requirements and identifying growth prospects.
  • Guide client engagements, oversee projects, and mentor junior staff.
  • Develop and execute detailed account plans, supporting strategic proposals.
  • Ensure projects are delivered successfully within budget, scope, and timelines, coordinating with diverse teams.
  • Keep abreast of ecommerce trends and best practices to enhance account value and support new business.


Skills and Experience:

  • Must-Have:
  • 2+ years in account management or client-facing roles within ecommerce or related fields.
  • Demonstrated success in managing and retaining client accounts.
  • Strong communication and presentation abilities.
  • Competence with Microsoft Office Suite, Mac OS, and project management tools (e.g., Coda).
  • Willingness to travel and be in the office at least once a week.
  • Advantageous:
  • Experience with ecommerce analytics tools like Google Analytics and Adobe Analytics.
  • Knowledge of conversion rate optimisation and AB testing platforms
  • Familiarity with ecommerce marketing, social media, and SEO best practices.


Benefits:

  • 25 days holiday plus bank holidays.
  • Workplace pension scheme.
  • Company away days and regular social events.
  • Flexible working hours with support for both in-office and remote work.


If you are passionate about ecommerce and have a strong background in account management, we want to hear from you