Senior Content Designer
2 months ago
Position Statement:
As a Senior Content Designer at Hilton, you'll be an experienced content practitioner, responsible for defining content solutions that meets the needs of our guests at every part of the customer journey. Working closely with the Marketing, Customer and Technology teams, you'll work on creating, optimising and delivering evidence-based, readable and measurable content across our digital and offline channels. This can involve working on a single piece of content or on the end-to-end journey.
You will have responsibility for the consistency and quality of content through mentoring other content designers, leading content crits and reviewing the work of others. As part of our Digital Experience team, you'll also contribute to our wider content capabilities at Hilton, support other team members and help enhance our collective ways of working.
Position Summary:
In this role, you will:
• Serve as the subject matter expert for digital content creation and design capabilities
• Take ownership of content quality through reviewing output of other content designers and holding content crits and pair writing sessions
• Engage with and contribute to the cross-disciplinary content community at Hilton
• Contribute to the training and onboarding of new content designers
• Lead small, project-focused teams
• Understand agile methodology and can apply an agile mindset to your work, using an iterative and flexible approach to enable rapid delivery
• Craft content that reflects Hilton, our 22 world-class brands and over 7,000 properties using styles guides and standards
• Understand Hilton's guests and can identify who they are and what their needs are based on evidence and data
• Gain insights from qualitative and quantitative data and user research and use those insights to make informed content decisions
• Influence the product development cycle by acting as an advocate for Hilton's guests when making content decisions
• Create content concepts and prototypes to visualize your work in context to show stakeholders proposed content
• Work closely and communicate clearly with Marketing, Customer and Technology stakeholders to build experiences that inspire our guests to dream, shop and stay with Hilton
• Use content management systems to publish content, understanding the importance of content lifecycle management and applying a continuous improvement mindset to your work
• Document content standards and best practices that empower on-property team members to maintain and update content under a self-service model
Direct Reports: None
What are we looking for?
The success in this role will demonstrate itself through the following attributes and skills:
• Proven experience in a similar Content Design/User Experience role
• Ability to mentor and coach others
• Ability to influence stakeholders at all levels of the organization
• Writing and mapping user stories
• Excellent writing and content strategy skills covering both long-form and short-form content
• Detail orientated, with a keen eye for consistency and quality
• Experience of researching, designing and testing content experiences as part of multi-disciplinary teams in an Agile environment
• Ability to work with analytics and content metrics such as readability, qualitative research, digital analytics to help solve problems pragmatically
• Proficiency with content management systems
• The ability to advocate for content design and help others understand its value. Cold facts aren't always enough. At times, you'll need to bring the warmth of a proficient storyteller to get everyone on the same page
• Excellent communication and relationship management skills and an ability to influence senior stakeholders across multiple disciplines
Required Qualifications
• BA/BS Bachelor's Degree in related field or experience in lieu of
• Significant experience in a related content position
• Previous experience in a specialized content design position
• Hybrid working
AMRT1_UKCT
-
Senior Content Experience Designer
5 days ago
Glasgow, Glasgow City, United Kingdom Hilton Worldwide, Inc. Full time**Job Summary**We're looking for an experienced Senior Content Experience Designer to lead the development of engaging content experiences that inspire our guests.As a key member of our Digital Experience team, you'll work closely with cross-disciplinary teams to create evidence-based, readable, and measurable content across our digital and offline channels.
-
Senior Content Strategist
2 weeks ago
Glasgow, Glasgow City, United Kingdom Hilton Worldwide, Inc. Full timeHilton Worldwide, Inc. is seeking a Senior Content Strategist to join its Digital Experience team. This role involves defining content solutions that meet the needs of Hilton's guests at every part of the customer journey.The ideal candidate will have proven experience in a similar Content Design/User Experience role and be able to mentor and coach others....
-
Content Design Director
5 days ago
Glasgow, Glasgow City, United Kingdom Hilton Worldwide, Inc. Full time**Role Description**As a Content Design Director, you'll be responsible for defining content solutions that meet the needs of our guests at every stage of their customer journey.You'll work on creating, optimizing, and delivering high-quality content across our digital and offline channels, collaborating with Marketing, Customer, and Technology teams to...
-
Senior Content Author
1 week ago
Glasgow, Glasgow City, United Kingdom Lusona LLP Full time**Job Description:** Lusona LLP seeks a Senior Content Author to create engaging and informative content for various audiences. The successful candidate will have a strong background in content creation and excellent communication skills.About the Role:The Senior Content Author will be responsible for creating, modifying, and maintaining technical...
-
Content Strategist for Design Studio
2 weeks ago
Glasgow, Glasgow City, United Kingdom Zebra People Full timeWelcome to Zebra PeopleAs a well-respected design studio, we're always on the lookout for talented freelancers to join our team. In this role, you'll play a key part in developing engaging user experiences through expertly crafted content.Job Details:This is a freelance UX writing position, requiring you to create high-quality style guides and contribute to...
-
Senior Content Creator
3 weeks ago
Glasgow, Glasgow City, United Kingdom Eden Scott Full timeEden Scott is seeking a talented Digital Marketing Manager to lead our communications efforts. As a key member of our team, you will drive effective content strategies, manage a team of professionals, and cultivate relationships with influencers and partners.The successful candidate will have 5-6 years of experience in digital communications, content...
-
Digital Content Coordinator
3 weeks ago
Glasgow, Glasgow City, United Kingdom CV-Library Full timeJob Title: Marketing and Communications Co-ordinatorCV-Library is seeking a talented Marketing and Communications Co-ordinator to join our team in Glasgow, Lanarkshire.Job DescriptionThis is an exciting opportunity to drive business growth through effective marketing strategies. As a Marketing and Communications Co-ordinator, you will be responsible for...
-
Content Strategist
5 days ago
Glasgow, Glasgow City, United Kingdom Freelancewritersonline Full timeWe are seeking a highly skilled Content Strategist to join our team at Freelance Writers Online.About the RoleThis is an exciting opportunity to lead the development of engaging content across multiple channels. As a senior member of our team, you will have the chance to shape our content strategy, connect with global audiences, and contribute to the growth...
-
Content Creation Lead
3 weeks ago
Glasgow, Glasgow City, United Kingdom Business Stream Full timeAbout the RoleThis position involves creating and implementing a content marketing strategy to engage with our target audience. The successful candidate will be responsible for developing high-quality content across various channels and collaborating with the Comms & Marketing team.Main ResponsibilitiesDesign and execute a comprehensive content marketing...
-
Content Development Manager
3 weeks ago
Glasgow, Glasgow City, United Kingdom CV-Library Full timeMarketing and Communications RoleWe are seeking a Marketing and Communications Co-ordinator to join our team at CV-Library.Main ResponsibilitiesStrategic Planning and BrandingDevelop and execute comprehensive marketing strategies, aligned with business objectives.Ensure branding consistency across all channels, including digital platforms, staff uniforms,...
-
Digital Content Strategist
4 weeks ago
Glasgow, Glasgow City, United Kingdom esure Group Full timeWe are esure Group, a leading provider of Home and Motor Insurance. Our mission is to revolutionize insurance for good by leveraging advanced technology, data-driven insights, and exceptional service.This role is part of our digital innovation team, working closely with key stakeholders to create personalized experiences that meet today's changing needs.Job...
-
Content Marketing Specialist
5 days ago
Glasgow, Glasgow City, United Kingdom Business Stream Full timeAre you a creative and strategic thinker looking for a new challenge? As a Content Marketing Specialist at Business Stream, you will play a key role in shaping our content marketing strategy and delivering high-quality marketing content across multiple channels.We are seeking an experienced and driven Content Marketing Specialist to join our team. This is a...
-
Senior Content Creator
4 days ago
Glasgow, Glasgow City, United Kingdom Voom Full timeJob OverviewVoom is a creative agency specializing in strategic marketing and creative storytelling for social-first brands. We're seeking a Senior Content Creator - Social Media and Marketing to join our team in Glasgow City Centre.As a key member of our marketing team, you'll be responsible for creating and publishing high-quality social media content that...
-
Content Operations Manager
4 weeks ago
Glasgow, Glasgow City, United Kingdom esure Group Full timeAre you ready to join a team that's shaping the future of insurance? esure Group is a trusted provider of Home and Motor Insurance, serving over 2 million customers through our esure and Sheilas' Wheels brands.We're looking for a skilled Digital Content Strategist to create engaging content for our chatbot and help channels. As a member of our digital...
-
HEOR Content Specialist
3 weeks ago
Glasgow, Glasgow City, United Kingdom Evidencia Scientific Search and Selection Limited Full timeHEOR Content SpecialistNew Role: Unlock Your Potential as a Senior Medical Writer.Evidencia Scientific Search and Selection Limited invites applications from highly skilled Senior Medical Writers to fill a key role in its HEOR consulting practice. This opportunity offers the chance to develop high-quality technical reports, manuscripts, and Global Value...
-
Content Creation Specialist
2 weeks ago
Glasgow, Glasgow City, United Kingdom Eden Scott Full timeWe are looking for a Content Creation Specialist to join our close-knit team in Bearsden, Glasgow. As a talented individual, you will be responsible for driving effective, insight-led content strategies across all channels. Your key responsibilities will include developing and implementing comprehensive communications and content strategies that align with...
-
Digital Content Lead
5 days ago
Glasgow, Glasgow City, United Kingdom Business Stream Full timeBusiness Stream is one of the largest water retailers in the UK and a trusted service provider to over 300,000 business customers. With over 16 years' experience operating in a competitive water market - longer than any other retailer - we're the chosen service provider for businesses and organisations ranging from small corner shops to large industrial...
-
Content Creator for Marginalized Communities
1 month ago
Glasgow, Glasgow City, United Kingdom Scottish Drugs Forum Full timeJoin Our Team!We are seeking an experienced Content Creator for Marginalized Communities to lead our engagement efforts.The estimated salary for this position is £30,000 - £35,000 per year.About the Role: As a Content Creator, you will be responsible for creating engaging content for our magazine and podcast. This includes researching topics, interviewing...
-
Content Producer
2 weeks ago
Glasgow, Glasgow City, United Kingdom STV Group plc Full timeSTV Group plc is seeking a highly motivated Content Producer - Video to join our team in Glasgow.The ideal candidate will have previous experience working in a creative role at a junior level in an advertising or marketing environment and strong editing skills.You will be responsible for taking briefs from various in-house clients and developing compelling...
-
UX Content Specialist
2 weeks ago
Glasgow, Glasgow City, United Kingdom Zebra People Full timeUX Writer Position We are seeking a seasoned UX writer with expertise in crafting user-centric content and developing style guides.The ideal candidate will have strong experience in UX writing, particularly in creating style guides, and be able to contribute to projects as needed. Flexibility and availability for short-term support are also essential.Key...