Parking Permit Officer
1 week ago
Who You Are
- An individual committed to delivering a high-quality and responsive Parking Permits Service.
- Knowledgeable about statutory requirements, Council policies, guidance, and codes of practice.
- Capable of providing specialist advice to both front line staff and customers.
- Experienced in handling cases with unusual circumstances or requiring discretion.
- Detail-oriented with an ability to identify discrepancies, omissions, and potential for fraud.
- Skilled at recommending appropriate remedial actions.
What the Job Involves
- Providing an impartial, responsive, and professional service to customers applying for parking permits.
- Handling permit applications issued by the Council and assisting in resolving customer issues.
- Maintaining up-to-date knowledge of the Council’s permit schemes and parking policies.
- Collaborating with parking service partners to enhance operational efficiency.
- Ensuring the services meet diverse community needs while remaining cost-effective.
- Offering guidance and specialist advice in complex cases to both customers and front line staff.
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