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Insurance Claims Handler

4 months ago

Bridgend Wales, Wales, United Kingdom Smart Solutions Group Full time

Due to continued growth, Smart Solutions is actively recruiting for a Claims Handler to join our globally renowned client based in South Wales.


To be considered for this role you’ll need at least 3-years’ experience within a similar role, specifically Employers and Public Liability Insurance claims (Personal Injury will be considered). Prior experience is essential as you’ll be managing your own designated case-load, ensuring claims are processed and settled within the company’s guideline.


The client offers a competitive salary plus fantastic benefits, including a non-contributary pension, private healthcare for you plus a spouse, private dental cover, wellbeing vouchers every single month, a performance-based bonus and you’ll be working in a state-of-the-art office.


Key Responsibilities of the Claims Handler:

Maintaining accurate file by file & pay-peril reserves to meet the Company’s liabilities.

Ensuring all claims allocated are controlled within company philosophies/procedures and KPI’s to achieve investigation, negotiation and equitable settlement in accordance with levels of expertise/authority/responsibility of team staff.

Providing support to senior management with day-to-day staff development to aid and supplement efficient progress to resolution of claims.

Ensuring customers are treated fairly at all times.

Authorising claims payments in accordance with departmental limit.

Acting as liaison/referral contact for queries, providing claims support and expertise.

Monitoring and reporting on services/costs of external providers, so as to achieve best performance/value for the company.

Attending and/or chairing meetings at office locations and at broker or client premises.


The experience you’ll bring to the team

  • Experience within a similar role is essential, specifically within Employers and Public Liability.
  • You’ll be highly motivated with excellent interpersonal skills
  • You’ll be analytical with excellent numeracy skills
  • You’ll be a strong communicator with excellent relationship building skills


And this is what you’ll get in return:

  • Opportunities to progress within a global organisation
  • 25 days holiday + bank holidays plus other excellent benefits
  • Long term career prospects
  • Flexible hours
  • A genuinely welcoming and supportive team
  • No evening/weekend work
  • Non-contributary pension
  • On-site mental health aiders
  • Private healthcare from you and a spouse
  • Private dentalcare
  • Annual bonus (depending on company performance)
  • Monthly wellbeing vouchers
  • Hybrid working


If this sounds of interest to you and you would like to find out more then why not click apply today and one of our team will come back to you.


Smart Solutions Recruitment are acting as an employment business


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