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Reception Manager

1 month ago


London London, UK, United Kingdom art’otel - Hoxton Careers Full time
Newly opened Hotel *Reception Manager*
We are recruiting for a *Reception Manager* for one of the coolest newly opened Hotels arrived to Hoxton Long revered as London's effortlessly cool cultural core, Hoxton's hip new resident is about to hit the scene. The 26-floor *art'otel Hoxton* promises a dazzling skyline view, ample gallery space, plus two Banksy originals preserved and on public display. With 357 guest rooms and suites, a lounge, a gym and two destination restaurants
As our *Reception Manager*, you will receive:

* Salary: *£33,000 per annum plus great benefits*
* Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends)
* F&B discounts at our restaurants and bars (for your whole party)
* Start with 30 days of holiday per year - including bank holidays, increasing with years of service
* Two free meals per day
* Access to 40% of your pay before payday through Wagestream
* Recommend a friend scheme - up to £750
* Vitality at work scheme with great gym discounts & more
* Ride to Work scheme & free cycling lessons
* Benefit Hub - Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas.
* Free dry cleaning for work uniform
* Annual Staff parties and events
* Company pension plan & award-winning training
As a Master of your Craft, you will…

* Have excellent detailed knowledge of Front Office operations
* You will liaise with the team to ensure guest satisfaction, financial goals and responsible business targets are met
* Empower your team by providing an inspiring service culture through briefings, team meetings and coaching
* Play a hands-on role leading by example, and taking opportunities to motivate, train and inspire the front office team members and providing an inspiring service culture.
* communicate both operational and strategic information, ongoing customer feedback and ensure team members are trained and developed
If you share a passion for art, culture and hospitality, art'otel is where people's talents will feel at home. We aim to inspire guests to be creative and discover the arts; by dazzling them with sensational service by enriching their knowledge; and by encouraging their passion for art and appetite for the finer things in life.
*be bold. be creative. be original.*