Reception Manager

1 month ago


London, UK, United Kingdom Millennium Hotels UKEU - Careers Full time

The Copthorne Tara Hotel London Kensington is looking for the Reception Manager to take ownership for the areas within the responsibility supporting the Front Office management team at all times, focusing on presentation standards, customer service excellence, revenue generation and profitability.


At Millennium Hotels & Resorts, we believe our strength lies in our differences. We foster a culture of inclusion where everyone feels welcome, valued, and empowered to reach their full potential. We are proud to be an equal opportunity employer.


Reception Manager key responsibilities:

  • Report directly to and communicate constantly with the Assistant Front of house manger and Front of house Manager
  • Interact with guests as well as leading the Reception team to achieve the best standards possible
  • During busy periods each day in the lobby to deal with queries, and wherever possible, reduce the queuing by assisting with ‘traffic management’ which includes checking-in groups in order to minimise delays but always upholding ‘dignity’ in the lobby
  • Maintain a supervisory presence on the desk to assist and support the staff
  • To maintain records of staff financial transactions and float discrepancies and ensure this is maintained to a high level of accuracy at all times
  • Support the day-to-day running, organisation and planning of Reception services
  • Guest liaison and client loyalty development; to be willing to contact guests at any point to solve any queries that may arise and to build contacts with regular companies/guests



We offer a benefits package including:

  • Social Events, Wellbeing and Team Activities
  • Training and development
  • Cash Health Plan cover option available
  • Apprenticeship/Placement opportunities
  • Career development and salary reviews
  • Interest free Season Ticket Loan Scheme
  • Uniform (Laundry / Dry Cleaning for Uniform)
  • Meals Provided on Duty
  • Length of Service related holiday scheme
  • Eye Care Vouchers
  • Employee Discounted Accommodation and F&B
  • Life Assurance
  • Recommend a Friend Scheme
  • and many more….

***As well as real opportunities to develop and gain promotion within the industry.


About the Hotel

The Copthorne Tara Hotel London Kensington is an elegant contemporary 4-star hotel in prestigious Kensington, located two minutes’ walk to High Street Kensington Underground station, making exploring easy. The hotel offers well-appointed and comfortable guest rooms combining Standard, Superior and Club accommodation. Club rooms offer iconic views over the city and include Club Lounge access for complimentary breakfast and refreshments.

Guests can sample the authentic Singaporean, Malaysian and Chinese cuisine at Bugis Street, traditional pub fare at the Brasserie Restaurant & Bar or relax in our tea lounge.


About the Group

Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide. Properties under the group are placed into collections: Leng’s Collection, M Social Collection, Millennium Collection, Copthorne Collection and The Biltmore. Each collection has its own distinct personality, character and clearly defined hotel brands within it, As well as real opportunities to develop and gain promotion within the industry.


  • Reception Manager

    1 week ago


    London, UK, United Kingdom Brasserie Zedel Careers Full time

    Brasserie Zédel has been revitalised to its spectacular Art Deco roots, serving as a traditional French brasserie with an accommodating ‘Prix-Fixe’ menu at remarkably low prices.Why work with us as Reception Manager: Access personalised training, mentorship programmes, clear career paths and genuine opportunities for personal development. Highly...

  • Reception Manager

    2 months ago


    London, UK, United Kingdom ETM Group Careers Full time

    At ETM Group, Managers should be born leaders, inspirational and dedicated to their craft. Our people are at the forefront of our business, and we look for leaders who take our company values of Excellence, Passion, Integrity and Challenge (EPIC) as seriously as we do! Join our team and build a career by taking advantage of our learning and development...


  • London,, UK, United Kingdom Caprice Holdings Ltd. Full time

    Senior Reception Manager wanted at Caprice Holdings Caprice Holdings is a renowned hospitality company managing a portfolio of high-end restaurants, bars, and private dining establishments. With a reputation for excellence and a commitment to delivering exceptional dining experiences, we're looking for a Senior Reception Manager to lead our one of a kind...

  • Reception Manager

    2 months ago


    London, UK, United Kingdom Maven Leisure Careers Full time

    An amazing opportunity to open our new Rooftop Restaurant and Bar in Trafalgar Square. With stunning views over Trafalgar Square andLondon's bustling theatreland, this site is set to be a destination hotspot from the moment it opens its doors. You will be the leader of an exceptional team of bartenders, who are well accustomed to fine service and...


  • London,, UK, United Kingdom Vertex Associates - Accountancy and Finance Recruitment Full time

    We're currently working with an international Insurance company who are looking for a Reception Administrator to join them on a permanent basis.We are looking for candidates who have worked within a large company in a similar role. This is a predominantly administrative role, any experience within facilities and as a receptionist is desired. Duties and...

  • Reception Manager

    4 weeks ago


    London,, UK, United Kingdom Front of House Recruitment Full time

    Reception Manager vacancy in London, Mayfair. To 45k plus bonus. This is a corporate role - working Monday to Friday in an corporate building in Mayfair. If you have supervised / managed within a Hotel, Private Members Club, Cabin Crew or Restaurant then this could be for you. Working 5 days a week. No nights. No weekends. Standard Hours. 25 days holiday...

  • Reception Manager

    2 days ago


    London, UK, UK, United Kingdom HUM2N Full time

    Clinic Receptions ManagerThis is a unique opportunity to be working alongside industry thought leaders in a futuristic centre that is at the cutting edge of driving preventive and personalised medicine forwards, with access to the latest modalities and a global clientele. The Clinic Reception Manager is a key role within the business, responsible for the...


  • London,, UK, United Kingdom Slaughter and May Full time

    ROLE OVERVIEW //We are recruiting a Room Bookings Coordinator to work within the Facilities and Operations department on a permanent basis.They will work closely with the Room Bookings team, Client Liaison Coordinator and Reception to provide an efficient and professional service to all clients (internal and external).Developing strong working and personal...


  • London,, UK, United Kingdom TVF Media Full time

    TVF Media is a dynamic and progressive company based in central London, operating in many media areas including television programming, interactive digital media communications, and the arts.We are currently seeking an enthusiastic and proactive Reception Lead and Office Coordinator to play an essential part in supporting the activities of our busy office....

  • Reception Manager

    4 weeks ago


    South East London, London, UK, United Kingdom The Dixon, Tower Bridge - Autograph Collection by Marriott Full time

    The hotel The Dixon, Tower Bridge, a boutique style hotel part of Autograph Collection Hotels opened its doors in late 2018. Taking centre stage in the Tower Bridge neighborhood on Tooley Street, The Dixon, Tower Bridge, Autograph Collection is the new cultural hub for the capitals centre of artistic activity. It is an award-winning property, selected as...

  • Experience Host

    2 weeks ago


    London, UK, UK, United Kingdom Amplify Guest Services Full time

    We have an exciting opportunity for a fabulous individual who is looking to grow and develop within a growing flexible workspace portfolio. As well as supporting six occupied buildings, we are looking for someone who can work with the Workplace Management Team to help mobilise our newest addition as we expand.We are looking for a fabulous individual who:Has...

  • Building Manager

    2 months ago


    London,, UK, United Kingdom WSS Partners Full time

    We are working exclusively with a global publishing company who are seeking a Building Manager to join their Facilities Management team. This role will be responsible for managing their HQ in Central London and will have line management responsibility.Reporting into the Senior Facilities Manager, the Building Manager responsibilities include:Managing a team...

  • Facilities Manager

    3 months ago


    London, UK, UK, United Kingdom Lawson Clark Recruitment Full time

    FACILITIES MANAGER - £70000 - LONDONWith a London headcount of around 400 based in charming City offices, this is one the UK's leading law firms. They are looking for a facilities manager with a strong track record managing a facilities team, whilst developing fruitful relationships with landlords, subtenants, contractors, suppliers and key members of...

  • Office Manager

    1 month ago


    London, UK, UK, United Kingdom Four Marketing Group Full time

    Four Marketing was founded over 20 years ago and consists of a number of businesses, with the mainstay of its work in wholesale sales, agency representation and distribution.We are currently recruiting for a Office Manager to lead our Reception team, front of house operations and internal events in our Market Road, London, Head Office, on a permanent,...


  • South East London, UK, United Kingdom Portico Full time

    An amazing new opportunity has become available to join the Portico team as the Guest Operations Manager of a brand-new Portico contract!The Guest Operations Manager will oversee for the front of house services delivered within the ground floor reception area of an iconic building in the London Bridge area.Working with the Guest Services Portfolio Manager,...

  • Events Manager

    1 month ago


    London,, UK, United Kingdom Career Legal Full time

    We are working with a top US Law firm in London in their search for a Events Manager for a 9-month maternity cover starting in mid-September. The successful candidate will be responsible for planning, organising, and executing a variety of events, from small meetings to large conferences, ensuring they align with our firm’s high standards and objectives....

  • Teaching Assistant

    7 days ago


    London, UK, United Kingdom ACADEMICS Full time

    Reception Teaching Assistant - Hillington, London Education and trainingAre you someone who has experience working with young children and has a passion for helping them grow and learn?Are you looking for an exciting new role in a fantastic school with great career progression opportunities?If you answered yes to these, then APPLY TODAY!** Hillingdon,...

  • Ex-Cabin Crew

    3 weeks ago


    London,, UK, United Kingdom Front of House Recruitment Full time

    Ex-Cabin Crew for an Executive Receptionist Vacancy(Hotel Receptionists also accepted)£30k to £37k salaryLondon High-end Law FirmAn executive receptionist vacancy has arisen at a top law firm - this would be part of a front of house client-suite meetings & events team who provide 5* customer service and liaise with UHNW individuals, also providing team...


  • South East London, London, UK, United Kingdom Arora Hotels Limited Full time

    We treat our team like family and our guest like royalty!At the InterContinental London – The O2, we are passionate about exploration and discovery.Located on London's vibrant Greenwich Peninsula, InterContinental London – The O2 is one of the most impressive conference venues in London. The hotel exposes breath-taking views of the river Thames and...


  • London, UK, United Kingdom WEXECUTIVE Full time

    ob Requirements: Proven track record as a Sales Representative Established network within Family Offices and among UHNWIs in UK Proficiency in MS Office Suite Familiarity with CRM systems and adeptness in fostering productive business relationships Demonstrated motivation and success in achieving sales targets Strong skills in sales, negotiation, and...