Director - Sales – UK/Europe

2 months ago


London, UK, United Kingdom Espire Infolabs Full time

Role: Director - Sales – UK/Europe

Location: London UK

Type: Permanent


Desired Industry Experience: 12+ Years


Relevant Experience:

The incumbent should have at least 9-12 years in Software and Services sales in the European Market, exposure in the EMEA region would be advantageous with a proven track record and excellent sales credentials. Candidate should have Solution selling and new account generation experience in Customer Experience Management Solutions including CMS, UX/UI, CRM, CCM, Platform Engineering, Data Analytics & Integration solutions for different technology platforms in the Insurance, Healthcare, Pharma and Lifesciences industry sectors.


Role Description:

  • Achieving booking, billing and profitability targets for the region.
  • Prospecting, qualifying, proposing, negotiating, and closing mid/large sized business deals.
  • Developing a healthy pipeline of suspects and prospects and accurately forecasting business deals to be closed.


GTM strategy for new leads & pipeline, winning new accounts and expanding business in existing accounts for CXM, CCM, CRM, Data Analytics and Integration solutions and services.

Understanding & experience in Insurance, Healthcare, Pharma and Lifesciences industry sectors.

  • Setting customer expectations consistent with service offerings and delivery potential.
  • Building credible and lasting relationships with prospects and customers for repeat business.
  • Maintaining contact and opportunity information complete, accurate, and in a timely manner in CRM.
  • Having a comprehensive channel strategy/multipoint lead generation.
  • Attending and representing the company at various business and industry meetings and trade shows.


Desired skills:

The ideal candidate must possess the following qualities:

  • Must be residing the UK and willing to work across EMEA region.
  • Language fluency English
  • An in-depth knowledge of the dynamics of the IT services industry.
  • Is a proven account "hunter".
  • Excellent leadership skills.
  • Extensive experience of direct selling of IT solution services.
  • Successfully pursued business that supports CXM, CCM, CRM, Data Analytics and Integration solutions and services across different technology platforms in Insurance, Healthcare, Pharma, and Lifesciences industry sectors.
  • Good to have established network of business contacts in CCM Solutions (Quadient, Smart Communications, OpenText Extream) domain.
  • Knowledge/experience with cloud-based applications – B2B
  • Broad knowledge/experience with WCM, CCM, DWP, CRM, ERP, ECM, RPA, Integration Solutions, Analytics, AMS enterprise-level products/services.
  • Experience with Managed Services offerings
  • Built Partnership channel to market.
  • Built strong sector-based expertise.
  • Ability to convince, handle objections, and closing big-sized deals quickly.
  • Relevant C-level contacts in the European market.
  • Must be both dynamic and proactive in sales approach and be extremely solution oriented.
  • Worked in Indian Offshoring Services environments, understanding the dynamics and cultures

Academic Qualification:

Bachelor’s degree in computer science or IT will be an added advantage


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